McGovern Chrysler Dodge Jeep RAM of Greenfield
Greenfield, MA
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Francesca was very helpful and accommodating. I was having a hard time deciding what I wanted to do. She was very patient and followed up with me when I couldn't decide. She was very understandin I was having a hard time deciding what I wanted to do. She was very patient and followed up with me when I couldn't decide. She was very understanding and helped us decide on an option that we hadn't even thought about. I was unable to be there for some of the transaction and she worked it out with my husband. I feel gratitude for her assistance. More
Fran was easy going and not intrusive. She was constantly communicating with me. The car advertised a tow receiver and it did not have one. The manager added one on without question or co She was constantly communicating with me. The car advertised a tow receiver and it did not have one. The manager added one on without question or cost to me. Parts guy Josh was easy to work with when added my running boards. More
Everyone was pleasant and very helpful. I really appreciated not being pressured by the usual sales tactics. They did not have a lot of knowledge about the specs of the car but any question I really appreciated not being pressured by the usual sales tactics. They did not have a lot of knowledge about the specs of the car but any questions I had they found the answers. More
Be careful on what you eventually sign for. I was quoted and agreed upon a Wrangler lease for 12K miles per year but on the lease paper they quietly wrote 10K miles per year which I overlooked I was quoted and agreed upon a Wrangler lease for 12K miles per year but on the lease paper they quietly wrote 10K miles per year which I overlooked when I signed and they wouldn't budge an inch after that. I feel cheated. More
Great experience buying a used vehicle from McGovern CDJR, car was as advertised online, price was transparent and reasonable. Paperwork was completed efficiently and complete, making registering the ca CDJR, car was as advertised online, price was transparent and reasonable. Paperwork was completed efficiently and complete, making registering the car in NY very easy. They also delivered the vehicle for no extra charge. Fran provided great service and communication. Would definitely recommend working with them again. More
Fran was easy to communicate with and responded promptly. I was buying the vehicle from across the state, much of my communication was done through text which made things easy for me. I was buying the vehicle from across the state, much of my communication was done through text which made things easy for me. More
After a horrible experience with Greenfield Toyota we came to McGovern the next day. We were met with a smile and someone who definitely takes pride in her job. We purchased and drove away in very short came to McGovern the next day. We were met with a smile and someone who definitely takes pride in her job. We purchased and drove away in very short order.The team worked hard to get us the best rate available. Thank you! More