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McGovern Chrysler Dodge Jeep RAM of Greenfield

Greenfield, MA

4.8
127 Reviews

399 Federal St

Greenfield, MA

01301

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Showing 127 reviews

November 01, 2024

Vehicle is not in Betty’s name. The service person couldn’t get the computer to accept the correct owner nor delete information on past vehicles that we no longer own. Seems your te More

by Bill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Richardson
Nov 04, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Bill, thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced and will certainly look into improving our technology at McGovern Chrysler Jeep Dodge Ram of Greenfield. If there's anything further we can do to assist, please don't hesitate to reach out!

October 30, 2024

The dealership is conveniently located with easy access. Sales Showroom is a few steps away from the parking spaces. No pressure from the sales but a simple wave or if you show interest they are readily av More

by lumbermanchuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javad Razavi, Francesca Palazzo
Oct 30, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're glad to hear you appreciated the convenient location and relaxed atmosphere at McGovern Chrysler Jeep Dodge Ram of Greenfield. Our team is always here when you're ready!

October 29, 2024

They had a truck I wanted, advertised for a decent price and sold it to me. I’m happy with the purchase so far. I’m disappointed that the sales manager of the day couldn’t agree to a more amenable purchas More

by spidat69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Oct 30, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Thank you for sharing your experience with McGovern Chrysler Jeep Dodge Ram of Greenfield. We're glad to hear you're happy with the truck and that our sales team provided a pleasant experience. Enjoy the ride!

October 22, 2024

Service was prompt, thorough, and courteous. 10 out of 10. I will definitely be headed back for any future servicing needs! More

by arobuofm22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 23, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to hear that you had a prompt and courteous experience with us at McGovern Chrysler Jeep Dodge Ram of Greenfield! Thank you for the perfect rating, and we look forward to assisting with your future servicing needs.

October 06, 2024

Everyone at the dealership going out of their way to make sure that are satisfied and work is done right More

by Jbuck74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Currie, Robert Richardson
Oct 07, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Thank you for sharing your experience with McGovern Chrysler Jeep Dodge Ram of Greenfield! We're delighted to hear that our team went above and beyond to ensure your satisfaction. We appreciate the support!

October 01, 2024

Appointment made easily and timely. Work was done within time frame I was given. Employees were pleasant and professional. More

by patsevene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Richardson
Oct 02, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Patsevene, we're glad to hear that your appointment and service experience at McGovern Chrysler Jeep Dodge Ram of Greenfield went smoothly. Thanks for the positive feedback!

September 30, 2024

This is a review for the service department, which was great! They repaired equipment under factory warranty on a vehicle I didn’t purchase here. They were courteous, ordered the parts needed and did th More

by Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Greenough, Rich Cumming, Cameron Currie, Robert Richardson
Sep 30, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Thank you for recommending our service department at McGovern Chrysler Jeep Dodge Ram of Greenfield, Ellis! We're glad to hear that the team provided courteous and efficient repairs under your factory warranty. We appreciate your support!

September 12, 2024

An easy low-key experience with leasing a new Ram 1500. Fran was a pleasure to work with and she sent me a quote I was happy with and I said I would be over to discuss. I wasn't thrilled with the color an More

by jshaughnessy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javad Razavi, Francesca Palazzo
Sep 12, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to hear that Fran made your leasing experience smooth and enjoyable at McGovern Chrysler Jeep Dodge Ram of Greenfield. Enjoy your new Ram 1500!

August 20, 2024

Francesca Palazzo was a pleasure to work with she was super helpful and very pleasant More

by rg01330
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Francesca Palazzo
Aug 20, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We are happy to hear that Francesca was a pleasure to work with! Thanks for choosing McGovern Chrysler Jeep Dodge Ram of Greenfield and we hope you have a lovely day.

August 16, 2024

My vehicle was expertly fixed, in a timely manner! A very smooth process and great customer service from start to finish! More

by Dell454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Plankey
Aug 19, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to hear that your vehicle was expertly fixed and the process went smoothly at McGovern Chrysler Jeep Dodge Ram of Greenfield! Thanks for sharing your positive experience with our team.

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