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McGovern Chrysler Dodge Jeep RAM of Greenfield

Greenfield, MA

4.8
126 Reviews

399 Federal St

Greenfield, MA

01301

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Showing 126 reviews

January 20, 2025

Sales and Dave in service have treated me great no reason to go anywhere else worth the drive . More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Jan 21, 2025 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Our team is always happy to help you out, Scott! Thanks for choosing McGovern Chrysler Jeep Dodge Ram of Greenfield and we will see you next time!

January 10, 2025

Called around for a recall appointment. Dave was able to get me in right away. Fast service and very professional. More

by Ron M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 10, 2025 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Ron, we're delighted to hear that Dave provided you with prompt and professional service at McGovern Chrysler Jeep Dodge Ram of Greenfield. Thanks for sharing your experience!

January 10, 2025

From making the appt to driving out, I was treated with total respect and professionalism. More

by techrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Currie, Robert Richardson
Jan 12, 2025 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're thrilled to hear that our team made your McGovern Chrysler Jeep Dodge Ram of Greenfield experience a total success!

January 08, 2025

David in greenfield ma was great but the manager of service had an attitude lucky for him he didn’t get punched in the mouth. More

by Wellesmj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve plankey , Robert Richardson
Jan 08, 2025 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Thank you for sharing your feedback with us. We're glad to hear David provided great service at McGovern Chrysler Jeep Dodge Ram of Greenfield, but we're sorry about the experience with our manager. We'll address this internally and appreciate your patience!

January 01, 2025

David was professional and easy to work with. The recall job was completed in a timely manner. Thank you More

by Smooth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 02, 2025 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to hear that David provided professional service and completed the recall job promptly at McGovern Chrysler Jeep Dodge Ram of Greenfield. Thank you for sharing your experience!

December 19, 2024

The service advisor was very nice and accommodating. Explained everything very well. Would go there again. More

by trau15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sostoski
Dec 19, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to hear that our service advisor provided such a positive experience at McGovern Chrysler Jeep Dodge Ram of Greenfield. Thank you for your kind words, and we look forward to welcoming you back in the future!

November 03, 2024

Fran was wonderful to work with. No pressure and allowed us to test drive a few different vehicles in order to figure out with model we wanted. The financing and registration process More

by Kiley T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Richardson, Javad Razavi, Francesca Palazzo
Nov 04, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Kiley, we're delighted to hear that Fran and the team at McGovern Chrysler Jeep Dodge Ram of Greenfield made your experience smooth and enjoyable. Thanks for sharing your positive feedback!

November 01, 2024

Very impressive service department. Exceptionally friendly, multiple communications, found manufacturer parts for our vintage Grand Cherokee, solved the problem, quick repair, and a ver More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Steve, Cameron Currie, Robert Richardson
Nov 01, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

JB, we're delighted to hear that our service department at McGovern Chrysler Jeep Dodge Ram of Greenfield exceeded your expectations! Thank you for sharing such positive feedback about the team and their efforts. We look forward to assisting you with any future needs!

November 01, 2024

Easy to make service appointment Courteous and knowledgeable representatives Pleasant waiting area Thank for your great service More

by poppynana37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Currie, Robert Richardson
Nov 04, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Poppy, we're delighted to hear you had a positive experience with our team at McGovern Chrysler Jeep Dodge Ram of Greenfield. Thank you for highlighting the ease of scheduling and our pleasant waiting area!

November 01, 2024

Vehicle is not in Betty’s name. The service person couldn’t get the computer to accept the correct owner nor delete information on past vehicles that we no longer own. Seems your te More

by Bill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Richardson
Nov 04, 2024 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Bill, thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced and will certainly look into improving our technology at McGovern Chrysler Jeep Dodge Ram of Greenfield. If there's anything further we can do to assist, please don't hesitate to reach out!

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