McGovern CJDR of Acton
Acton, MA
Filter Reviews by Keyword
By Type
Showing 527 reviews
I bought my 2013 JKU at McGovern brand new and I have always brought my JKU there for every service as needed. It. is has almost 110,000 miles on it and the few warranty problems I have had the service d always brought my JKU there for every service as needed. It. is has almost 110,000 miles on it and the few warranty problems I have had the service department has always taken care of it. The service person I have always used is Bart and he knows his stuff and always keeps me informed on what is need. I also have a 2017 RAM 4x4 Pickup that I bought there and it also gets serviced there only. More
Bart is the man. He was responsive and accommodating during some extensive repairs. If Bart ran a daycare, I’d trust my child with him, but he’s holding it down at M He was responsive and accommodating during some extensive repairs. If Bart ran a daycare, I’d trust my child with him, but he’s holding it down at McGovern, so I’ll keep bringing my Jeep to him. More
I purchased my used Ford Explorer at McGovern CJDR of Acton. Braulio, an attentive salesman, responded with accurate information to all our questions. We live in another state, and he even delivered our Acton. Braulio, an attentive salesman, responded with accurate information to all our questions. We live in another state, and he even delivered our vehicle with a smile. He was a pleasure to work with, and I highly recommend him if you are in the market for another vehicle. The finance department took the time to check with a number of financial institutions to find us a great rate. Thanks so much to everyone at McGovern CJDR of Acton for being so helpful. More
2-1/2 hours into a 10 hour trip, my engine light came on and my engine started misfiring. A quick search of local Jeep dealerships turned up McGovern. I drove there in hopes of at least getting a code to and my engine started misfiring. A quick search of local Jeep dealerships turned up McGovern. I drove there in hopes of at least getting a code to identify the issue. Bart let me know that they would check my codes and after a short wait, he reported what the issue was. He initially told me they were booking appointments weeks out. Based on my expression, he must have realized that wasn't going to work for me. He then said he would see if he could free up a tech but I may have to wait several hours. At this point, waiting was not going to be a problem. After a wait, I saw my car being pulled into the garage bay and after they did their initial analysis, Bart explained the issue and provided a quote for the repairs. I gave him a thumbs-up and they made the repairs. Thanks to the quick and professional service provided by McGovern's, I was able to complete that leg of my trip and additional travel totaling 2600 miles. I was thankful to find them and I give them a high recommendation. More
As usual, the service team at McGovern Jeep of Acton was exceptional. Bart C. checked me in and we reviewed the work I wanted done. The work was done on time as promised. Bart reminded me of work that I exceptional. Bart C. checked me in and we reviewed the work I wanted done. The work was done on time as promised. Bart reminded me of work that I had previously declined but didn’t pressure me in any way. I left the dealership looking forward to my next visit. More
Great service department. We have been going there for at 8 years and had no issues. The work is excellent. We appreciate working with Sandra and Bart We have been going there for at 8 years and had no issues. The work is excellent. We appreciate working with Sandra and Bart More
The service department has always been so accommodating and helpful. Randy spent time working with the warranty company and made sure everything was in place. No other dealership has gone above and beyond and helpful. Randy spent time working with the warranty company and made sure everything was in place. No other dealership has gone above and beyond as we have experienced here. More
Sandra Lopez is an Excellent Service Advisor to work with. Always keep me informed when my truck is being serviced . Goes above and beyond with exceptional customer service. She embodies how a Service A with. Always keep me informed when my truck is being serviced . Goes above and beyond with exceptional customer service. She embodies how a Service Advisor should be by proactively communicating and detail oriented. More