McGovern CJDR of Acton
Acton, MA
Filter Reviews by Keyword
By Type
Showing 501 reviews
Timely and complete service. Everything done in one visit. I was kept informed. I have used this dealership since I bought my 2013 SRT8 from them Everything done in one visit. I was kept informed. I have used this dealership since I bought my 2013 SRT8 from them More
Impeccable service as usual. This visit was for a manufacturer recall, so I wasn't charged anything. Everyone was courteous and professional, finished work on my vehicle within t This visit was for a manufacturer recall, so I wasn't charged anything. Everyone was courteous and professional, finished work on my vehicle within the time they estimated (including a manufacturer-recommended multi-point inspection), and it was returned with the interior exactly the same as it was before service. More
Service was completed within the time provided at check in. The only issue I had was with my rear wiper. I asked for the tech to see why it was not cleaning the entire area covered by the wiper blade. The in. The only issue I had was with my rear wiper. I asked for the tech to see why it was not cleaning the entire area covered by the wiper blade. The tech only changed the blade and did not address the issue with the wiper arm. The service check in rep did not charge for the replacement. More
Able to make next day service appointment. When hometown dealer 3 weeks out. Worth the 30 min drive. Bart was great . Price was reasonable. Will return to this dealer in future. When hometown dealer 3 weeks out. Worth the 30 min drive. Bart was great . Price was reasonable. Will return to this dealer in future. More
Went into a look at a used car. I had a 11:30 AM appointment. They had the car ready and were very welcoming. They brought me over to Danielle and he took me out for a road test. Th I had a 11:30 AM appointment. They had the car ready and were very welcoming. They brought me over to Danielle and he took me out for a road test. Then Danielle and Tom work some magic numbers to get me into the vehicle. Danielle, Tom, Randy, big Bill, and finance are all professional, and a delight to work with. I will buy my next car there. More
Cooper Manning was extremely helpful and knowledgeable. Helped with recommendations on parts. He went above and beyond to help. Whatever you are paying him surely is not enough. Helped with recommendations on parts. He went above and beyond to help. Whatever you are paying him surely is not enough. More
Sandra at McGovern Jeep Acton, MA is a pro! And does best for her customers. She has helped me with occasional service needs and kept my 2013 Jeep Grand Cherokee in top condition. When cars And does best for her customers. She has helped me with occasional service needs and kept my 2013 Jeep Grand Cherokee in top condition. When cars get to be 10+ years old.. problems are inevitable. I’ve tried many independent service providers along the way but found their cost to be close to McGovern service prices. So started getting my oil changes and repairs at Jeep Acton. Glad I did.... had a recent tough to diagnose problem that involved repeated battery and alternator replacements. When the computer was finally diagnosed as the problem they only charged for final parts. Found that stuff happens. It's how the company responds that is important. Try McGovern...... More