Back

McGovern CJDR of Acton

Acton, MA

4.9
500 Reviews

196 Great Rd

Acton, MA

01720

Directions

By Type

Showing 500 reviews

October 05, 2012

Unbelievably friendly. Honest and caring. Will not upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain t More

by Flyingweasel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman, Brian, Coleman Hoyt
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks, Ben. really appreciate the nice feedback! I think we need to send a Dart out to you in Ohio, don't we? CWH / RL

October 05, 2012

Very honest people. A joy to work with. My daughter once left her bat and baseball glove in the dealer rental car and the owner 1) went out of his way to figure out it was ours, then 2) dropped the bat More

by ejbishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all, Coleman Hoyt, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you for your extremely nice comments. You guys can leave a bat and ball in my ratty old loaner car anytime. :) CWH

October 05, 2012

I have been buying cars from Coleman Hoyt for 30 years. Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an More

by Alison Farrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Bill Cunningham
Oct 06, 2012 -

McGovern CJDR of Acton responded

We better find you something suitable for that long dirt road of yours! I think the new redesigned Jeep Liberty replacement is the perfect thing, coming next summer. Thank you for your long long history and support of our business here! CWH

October 05, 2012

I was introduced to Acton Chrysler twelve years ago when it was Acton Lincoln Mercury, and it was one of the best moves I have ever made. Previously, I would not even have considered buying an American car, More

by Jebbyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you, Jon. You get a gold star for chasing me about a Wrangler before we even had the franchise, and your business over so many years since teasing you out of your old Honda has been awesome. Please let me know if you need anything. CWH

October 05, 2012

I have purchased several vehicles from Acton Chrysler Dodge Jeep Ram and am consistently pleased with their professionalism and service. The president Coleman and service manager Chris remember me each More

by TOBEY365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Sean Flory
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much! CWH

October 05, 2012

I have been a Jeep (Grand Cherokee) owner for twelve years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with t More

by 2012SRT8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you, C. Your faith in us by giving us a shot at your SRT8 order was really a wonderful thing. I hope you are having fun with that beast, what a monster. Please let me know when you need service and we can swap cars on a Thursday night at SC. Thank you again. CWH

October 05, 2012

A class act from beginning to end - I have bought several vehicles from Coleman and his team at Acton, and the no-pressure sales, ethical behavior and stellar service make this a stanout among dealerships. More

by mdtoomey6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Wade Tyler
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks Mark. It's sure been a long long ride from your 80's era Merkurs to the present. I value your business and our friendship and I really want to see an SRT8 in your driveway at some point! CWH

October 05, 2012

The professionals at Acton have completely transformed the auto buying and service experience. When buying a vehicle, they provide you with honest and complete information regarding pricing and options. More

by kjob1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you for your very nice comments. Very much appreciated! The outpouring of positive reviews has been very gratifying for everyone working here. Means a lot. CWH

October 05, 2012

This is my dealership and I tell everyone that this is the only place I purchase a car and that they have an outstanding service department. More

by ScotiaMumzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you whoever you are. I think you have a beautiful blue Grand Cherokee with a red stripe, but I'm not sure. maybe not. I appreciate your kind words. CWH

October 05, 2012

We have received prompt and courteous service from Acton CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is neede More

by solarmal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you, and yes, you are absolutely right. We will not ever try to "persuade" you to do service that is not needed. It's a hallmark of how we think and what we believe. When it happens occasionally it's just a communication mistake, and we make lot of mistakes just like everyone else, but we'll admit to them and immediately do what's right! CWH

...
50