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McGovern CJDR of Acton

Acton, MA

4.9
527 Reviews

196 Great Rd

Acton, MA

01720

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Showing 527 reviews

October 07, 2012

I came in to buy a wrangler and had a great experience. Very courteous and helped me through everything. He let me look at my own pace and wasn't pushy at all More

by Btucker84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Oct 07, 2012 -

McGovern CJDR of Acton responded

Thank you! Wranglers have suddenly become our second best selling product behind the Grand Cherokee, and they are such fun to be able to offer. The customers know what they want, they have a passion for the brand an love to be able to get them locally. Sometimes we don't whether to refer to ourselves as Acton Chrysler or maybe as Acton Jeep, because we are seeing very quickly why Jeep is the #1 SUV brand in America. Thank you for your nice comments. We are never pushy, because we know that no one enjoys that creepy feeling of being rushed into something. Good luck with your new Wrangler!

October 07, 2012

I have bought three new cars and one used car from Acton Chrysler Jeep and am curently in the process of buying a fourth new car from them. I enjoy working with Coleman, Chris and Dennis so much that I won' More

by beal97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture
Oct 07, 2012 -

McGovern CJDR of Acton responded

Thank you, G. Yours has aways been a very wonderful family to do business with, and we look forward to hopefully dropping some of this awesome Modern Mopar iron in your driveway. Thank you for your support of the organization, I really appreciate your nice comments. CWH

October 06, 2012

Acton Chrysler Dodge Jeep Ram is an excellent dealership. The staff is professional and courteous and they are truly earnest about satisfying the customer. Coleman Hoyt (the owner) answered all my questions More

by jaf3216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture, Mike Rand
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks John, we all appreciate your long, long history with us through thick & thin. CWH

October 06, 2012

All the employees of this dealership are courteous, knowledgeable and have always been attentive to my families needs. I have purchased new vehicles and used vehicles from Acton and have relied on them More

by tecwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Sean Flory , Bill Cunningham
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you, Steve. We need to talk about your F250, don't we? I see a RAM coming your way, sir. Seriously, many many thanks for the many many years of purchases and service. CWH

October 06, 2012

Great dealership - all of the employees are very knowledgeable and helpful when looking at cars. They made the experience very enjoyable compared to other dealers. Coleman Hoyt is the best! More

by meggie.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you Meggie. Your cool Compass is such a nice upgrade from your tired old Saab. Just let me know whenever you need anything. CWH

October 06, 2012

I have been dealing with the Acton team for the past 20 years - in both the sales and service departments. The management is committed to courteous, knowledgeable, and efficient service, and their high st More

by jbeaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Mike Rand, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you Beatons! Whatever you need please just let us know. We can come pick your cars up, you know....no need to get that ride unless you like the process! CWH

October 06, 2012

I have bought more than 10 cars from this team of professionals. Each time I was treated very well. I would highly recommend Acton Chrysler to anyone. More

by cabchv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Sean Flory , Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much CV...Your family's steady business over such a long time is really treasured here. When you're ready, we're ready to help. Thanks again, CWH

October 06, 2012

We have used this dealership for our car service needs for 10+ years and wouldn't go anywhere else. Response is rapid and personal when there's car trouble. Coleman believes in fostering customer loyalty More

by mla929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you! Simple as that. you have kind of summed up my overall beliefs into one message: Do the right thing in your garage and people will always give you a chance on their next car. Tell them what service their car will need "next time", and never try to sell things too early. Never.....and if you work for me and you ever try that, you're not going to be working for me. Thank you! CWH

October 06, 2012

I needed a new truck for my Boatyard in Maine. It had to have a plow, and a FRONT hitch for pushing trailers around a tight yard. The 2500 RAM looked good. These guys are the best. They are creative. They More

by rorycowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Mike Rand, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks Rory, your household and its wonderful fleet of vehicles has been one of ALM/ACDJR's most valued associations over such a long time. Thank you for the Ram purchase, hope that cool front hitch we designed is working out for your team at Gamage.

October 06, 2012

Best service ever at a car dealership. Coleman and his team were responsive during the sales process and todate extremely responsive with service on the car post purchase. More

by Charles Crowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

The Crowley family should have a plaque on the wall in the service department, or maybe a lift named after you. You have been terrific supporters and it is with great fondness that I express my appreciation for your many many cars over the years. CWH

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