McGovern CJDR of Acton
Acton, MA
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Unbelievably friendly. Honest and caring. Will not upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain t upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain the technical details so you fully understand the fixes needed More
Very honest people. A joy to work with. My daughter once left her bat and baseball glove in the dealer rental car and the owner 1) went out of his way to figure out it was ours, then 2) dropped the bat once left her bat and baseball glove in the dealer rental car and the owner 1) went out of his way to figure out it was ours, then 2) dropped the bat and glove back at our house. We were astonished with his personal touch. You can't go wrong with this dealer! More
I have been buying cars from Coleman Hoyt for 30 years. Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an elderly single lady living in New Hampshire, I would follow his recommendations, and it is worth it to me to travel the 2 hours to get the attention and excellent service that his group provides. It has never been anything but a helpful and pleasant experience. More
I was introduced to Acton Chrysler twelve years ago when it was Acton Lincoln Mercury, and it was one of the best moves I have ever made. Previously, I would not even have considered buying an American car, it was Acton Lincoln Mercury, and it was one of the best moves I have ever made. Previously, I would not even have considered buying an American car, let alone have my car serviced at a dealership, but Coleman and his crew treated me fairly, kindly, and honestly. When I have my car serviced, the service department is professional, competent, and completely trustworthy; I know they will do the job well and won't do more than is needed. They are patient and explain in detail (when asked) what was done and why. They are not in the business just to make money, but to do what is best for the customer. I recently purchased a Jeep Wrangler at Acton Chrysler, and the experience was pleasant and easy. Brian, Dennis, and Coleman were on hand to explain the ins and outs of buying a Wrangler, and I had complete faith in their recommendations. Actually, I am thankful that Coleman runs a Chrysler, Dodge, Jeep, Ram dealership. We were in need of a new car, and I did not relish the thought of going somewhere else, since I was not in the market for a Lincoln. Since buying my Jeep, I have had a few questions about my Jeep, and all I had to do was call or stop buy and my questions were answered cheerfully and quickly. I highly recommend this dealership and the service department without hesitation. More
I have purchased several vehicles from Acton Chrysler Dodge Jeep Ram and am consistently pleased with their professionalism and service. The president Coleman and service manager Chris remember me each Dodge Jeep Ram and am consistently pleased with their professionalism and service. The president Coleman and service manager Chris remember me each time I come in. I could not ask for a better place to purchase and service my car. Many thanks to the team! More
I have been a Jeep (Grand Cherokee) owner for twelve years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with t years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with two other MA CDJR dealerships. Acton CDJR is by far the best. The following is why this dealership, in my mind, separates itself from "the pack". I purchased my 2012 Jeep Grand Cherokee SRT8 in February 2012. It was the first one delivered to this dealership. I do not know if I was more excited or the staff at the dealership. There is nothing "blasé" about this dealership. They were active and interested participants in the entire process, and were fantastic is providing updates as the car was approaching delivery. Upon delivery, they fully inspected the car inside and out, as it was a new model. They found a minor problem with one of the fender flares (which I never would have noticed) and went to great lengths to have it fixed. I have had one routine service which was a very nice experience. The facility is top notch, and the staff make their customers very comfortable while waiting. The staff is courteous, professional, and I would highly recommend this dealership to anyone in the market for a CDJR vehicle. More
A class act from beginning to end - I have bought several vehicles from Coleman and his team at Acton, and the no-pressure sales, ethical behavior and stellar service make this a stanout among dealerships. vehicles from Coleman and his team at Acton, and the no-pressure sales, ethical behavior and stellar service make this a stanout among dealerships. The anti-big box experience. More
The professionals at Acton have completely transformed the auto buying and service experience. When buying a vehicle, they provide you with honest and complete information regarding pricing and options. the auto buying and service experience. When buying a vehicle, they provide you with honest and complete information regarding pricing and options. Our most recent purchase was for considerably less than we expected to pay as Coleman's advice encouraged us to consider a make and model we wouldn't otherwise have embraced. As important, they stand by their vehicles, offering top-notch service without any of the price-gouging that some mechanics promote. Acton completely removed the stress from buying and maintaining a car; we don't worry that we paid too much or had done unnecessary maintenance. More
This is my dealership and I tell everyone that this is the only place I purchase a car and that they have an outstanding service department. the only place I purchase a car and that they have an outstanding service department. More
We have received prompt and courteous service from Acton CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is neede CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is needed. They make recommendations for what repairs might be needed next, which is very helpful. More