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McGovern CJDR of Acton

Acton, MA

4.9
527 Reviews

196 Great Rd

Acton, MA

01720

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Showing 527 reviews

October 08, 2012

We just bought a new Grand Cherokee from Acton Chrysler We just bought a new Grand Cherokee from Acton Chrysler Dodge Ram Jeep. The service has been great. This is a a car with lots of bells and whistles. More

by kfagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you Katie. Very glad you like your new Jeep from Acton Jeep & Co. It's along way from a hybrid to a V8 Hemi, but you guys knew what you wanted and always what makes our job easy. Glad to hear the little red Mercury made it all the way to SF without incident! I appreciate the kind review, thank you. CWH

October 08, 2012

Acton Chrysler Dodge Jeep does all my maintenance and service of my Jeep Wrangler Unlimited. The prices, service and quality are all the best. Recently I purchased new tires and not only was the price More

by Cneeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Sean Flory , Brian Fisher
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thanks, Chris. The team at Acton Jeep is ready for whatever accessories you want to add next! Love the white fog lamps and oversize tire look. Very cool. Thany oyu for trusting us with your business. CWH

October 08, 2012

Acton Chrysler is better than any dealer I have ever used based on the three most important criteria to me: ease of interacting with staff, getting the job done right the first time, and competitive cost. I More

by rtabbott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Brian Fisher
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you Mr. Abbott. When someone travels as far as you do to have us service your vehicle, we take that responsibility very seriously. It is very positive for me to be able to share this kind of unusual review with the team at Acton Chrysler. Again, thank you very much for taking the time to review us. CWH

October 08, 2012

Awesome service! I am not a car aficionado and have so appreciated the professional service and explanations that are always provided. It is so clear that professional integrity (that is not always easy More

by lblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture, Brian Fisher
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you for your trust in us, L. We appreciate your business and are ready to assist whenever you need us. We will try to make you more a car person moving forward, but the first step is ya gotta lose the Prius. Seriously ,thank you for your nice comments. CWH

October 08, 2012

This is the best exoerience I have had in many years in shopping for a new car. The trade in value was fair, the selection of new cars was excellent and the advice was honest and highly informative. I high More

by Terry Phinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Mike Rand
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you, Terry. Very nice of you to chime in here. I am starting to see a nice new 200 in your future! CWH

October 08, 2012

Coleman and his team are relentlessly focused on customer satisfaction - their assessments are honest and thorough, and their knowledge of various models is incredible. The best, hands down. More

by Mattc66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Fisher, Alex Mueller
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thanks, Matt. Sometimes with a really busy household and a family in constant motion, we have to bring the dealership to you. IN your case you always make it very easy for us to do so. Thank you for a decade of business, it's sure been a long Journey, but there is more to come from Acton Dodge in the future, eh? CWH

October 08, 2012

I had a challenging service project on a car that was not from the dealership. They did fantastic work on my car and when I received the car back I couldn't have been more pleased. I would most highly reco More

by stevechardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Sean Flory
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thanks, Steve. Challenging, yes, but also really fun for us. Thanks for trusting us with your prewar Plymouth project. One of our managers reported seeing it blow by him on the highway up in NH about a week ago, so I guess the new brakes are still working? Whaddya got in the barn for this winter's project? CWH

October 08, 2012

Went in looking for a vehicle that had all wheel drive for the great New England winters and could not have had a more pleasant experience. Wade was great in working with me and I could not have been hap More

by jimmyc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you for your nice comments, Jimmy. Wade is a mainstay in the sales force at Acton Chrysler. He is always upbeat and eager to take all the time necessary to carefully explain choices for people. Thank you for letting your friends now how professional he is to work with. CWH

October 07, 2012

This is what a service organization should be!! The staff was professional, polite, attentive and understanding. They had me in and out of there in no time with a clean car to boot. I would highly re More

by Curly01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Coleman Hoyt
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you very much for your review. We are sharing these with the entire work force and they are morale boost for sure. CWH

October 07, 2012

I have been buying or leasing cars from ACDRJ for over twenty years. In fact, the sales and service are so incredibly good that I don't even consider going anywhere else. Coleman has an incredible team. D More

by jwolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture, Brian Fisher
Oct 07, 2012 -

McGovern CJDR of Acton responded

Okay, here we go: There are just not that many customers who have ever asked me to get a ladder and lean it up against their house with no one home, and to break in through a second story window in order to get a spare set of keys for a car on an island somewhere else, when they had misplaced their primary keys. Yes, I did that (fortunately no cops around). And I would do it again in a heartbeat for this great family that is in its 3rd decade of rewarding us with so much business. CWH

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