McGovern CJDR of Acton
Acton, MA
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After numerous issues with my 96 road master I decided I had no alternative but to have the vehicle looked over. I was aware of a few problems, namely the brakes near the end did their life cycle and the ig had no alternative but to have the vehicle looked over. I was aware of a few problems, namely the brakes near the end did their life cycle and the ignition causing some trouble. I chose to reach out to Coleman directly after several recommendations from friends in the area. He was highly regarded for service and more importantly (to me at least, end cost). After looking over my vehicle it was clear that my car was in much worse shape than I had previously thought. Coleman and his team identified several loose connections in the dash that could have been disasterous on the road. I suppose the warning signs had been there, but as it turns out my signals were crossed and complicating the connection to my wipers. I was one rainy day from a terrible accident. Fortunately Coleman and his team were there to help. They fixed. My wiring, ignition and brakes. I was pleasantly surprised with both their estimate and my total bill (even lower!). They were curious, professional and above all timely. I picked up my car next day at 5 and drove off happy. Worth noting that they arranged a loaner car for me while mine was being serviced. All in all a terrific experience and I undoubtably will be back for my next repair or purchase! Thanks again, Happy camper in the north end More
You will not find a dealership anywhere with a higher commitment to customer service. Over the last decade we have bought three used cars from this dealership and have used them for all of our vehicle m commitment to customer service. Over the last decade we have bought three used cars from this dealership and have used them for all of our vehicle maintenance. To a person, we have found the staff at this dealership to be knowledgeable, honest, and friendly. More
The employees at Acton are some of the best I have dealt with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even sending me pictures of the work that was being done on the car. They know their stuff and were able to explain it clearly to me. They did not push extra maintenance work on to me. They come with my highest recommendation! More
This dealership consistently gives me one of the most pleasant and trustworthy experiences I have had anywhere in the country. Wether I am buying a used car or getting my car serviced or wether I need he pleasant and trustworthy experiences I have had anywhere in the country. Wether I am buying a used car or getting my car serviced or wether I need help deciding if ti makes more economical sense to fix a car or buy a new one, I have found the employees informative, helpful, clear and pleasurable to work with. If someone in this dealership tells me something needs to be done, I believe it needs to be done, not because they are trying to hoodwink me into something to make a profit. I have a friend who moved to Connecticut who says she still misses the treatment she received when she took her car into Acton Chrysler Doge Jeep Ram. More
EVERYONE I know who has done business with this Acton dealership considers it the best car dealership experience they have ever had. No exceptions. Straight forward, HONEST sales people give clear inform dealership considers it the best car dealership experience they have ever had. No exceptions. Straight forward, HONEST sales people give clear information on pricing, financing and will even try to talk you out of options that they think you really won't need or use. But it is the Service Department that really stands out: fast, efficient, careful and thorough. And on top of all that, they're really nice guys. I have never recommended any other car dealership, and after being spoiled by Acton Chrysler, I probably never will. More
These dealers are the most honest, straight-shooting car guys I've ever done business with. I know a lot of other people in my community who've worked with them, too, and, to a person, they all say great t guys I've ever done business with. I know a lot of other people in my community who've worked with them, too, and, to a person, they all say great things about their experiences. You can trust Coleman and Dennis to give you a fair deal, sell you what makes sense for your situation, give you good advice. I have bought, leased and serviced cars with these folks for over 20 years. (Very reliable and fast in the service department, as well.) I couldn't recommend them more highly. More
I have had my car since 2006. It is not one of the brands they sell and yet they have never been anything but wonderful with my car. The most recent incident I had was that there was a large amount of debris they sell and yet they have never been anything but wonderful with my car. The most recent incident I had was that there was a large amount of debris in the way of normal rain drainage outside of my windshield that led to water accumulating into the car and "raining" on the passenger floor. They spent a good amount of effort in clearing the debris, emptying the water pooling everywhere and drying and decontaminating not only the carpet but the underlayers as well. It was fantastic and I am sure an unpleasant job. I am assured that they did a professional, complete job and my car will not suffer for it. More
Coleman's organization is why I followed him to Chrysler. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. More
Excellent group of folks who really know how to treat a customer with respect and they charge a very fair price for all of their work! I have been using this firm for over ten years and highly recommend th customer with respect and they charge a very fair price for all of their work! I have been using this firm for over ten years and highly recommend them to one and all. They can repair both domestic and foreign vehicles and have yet to encounter a problem that could not be solved. More
i can say without hesitation that this is the best service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, conven service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, convenient and fun to work with. You cannot go wrong working with them. I have and will continue to recommend them to all of my family and friends. More