Back

McGovern CJDR of Acton

Acton, MA

4.9
500 Reviews

196 Great Rd

Acton, MA

01720

Directions

By Type

Showing 500 reviews

October 06, 2012

We have used this dealership for our car service needs for 10+ years and wouldn't go anywhere else. Response is rapid and personal when there's car trouble. Coleman believes in fostering customer loyalty More

by mla929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you! Simple as that. you have kind of summed up my overall beliefs into one message: Do the right thing in your garage and people will always give you a chance on their next car. Tell them what service their car will need "next time", and never try to sell things too early. Never.....and if you work for me and you ever try that, you're not going to be working for me. Thank you! CWH

October 06, 2012

I needed a new truck for my Boatyard in Maine. It had to have a plow, and a FRONT hitch for pushing trailers around a tight yard. The 2500 RAM looked good. These guys are the best. They are creative. They More

by rorycowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Mike Rand, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks Rory, your household and its wonderful fleet of vehicles has been one of ALM/ACDJR's most valued associations over such a long time. Thank you for the Ram purchase, hope that cool front hitch we designed is working out for your team at Gamage.

October 06, 2012

Best service ever at a car dealership. Coleman and his team were responsive during the sales process and todate extremely responsive with service on the car post purchase. More

by Charles Crowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

The Crowley family should have a plaque on the wall in the service department, or maybe a lift named after you. You have been terrific supporters and it is with great fondness that I express my appreciation for your many many cars over the years. CWH

October 06, 2012

This dealership provides the best quality and efficiency in car service I have ever received. I am thrilled with my purchase; the staff helped me navigate all of the new features with one on one attention a More

by mbrauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Coleman Hoyt, Dennis Arsenault, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much Molly. We will always try to make that long drive from Marblehead worth the time! CWH

October 06, 2012

Excellant & reliable work, good price, deliver what they say they will. Entire staff goes out of there way to serve and deliver! They have been our family dealership for 20+ years, looking forward to m More

by cslagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much, Chuck. I really appreciate your family's very long association with us and I wish you all well. Please let me know if I can help with anything. CWH

October 06, 2012

While my truck is a Ford, I have been taking to Acton for service and wouldn't think of taking it anywhere else. I love how I am dealt with from everyone from the dealership owner down to mechanics. The pi More

by mschaeberle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks very much! Anything you guys need just let me know. I appreciate your kind words. CWH

October 06, 2012

I find all the people at Acton Jeep to be straight forward, and honest. Normally shopping for a car is very stressful, but they made my purchase of a Jeep a very pleasant expperience. My sales person More

by ldegli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Oct 06, 2012 -

McGovern CJDR of Acton responded

Lou is a terrific asset to the company. His background was a perfect match when we ound him years ago. He is conscientious and honest...making him the kind of person we chase! Thank you for your kind comments. CWH

October 05, 2012

I have been impressed with this dealership, and am delighted to say several friends I have referred to them are just as happy with the efficient low key professional approach of this team. New car or More

by BernTerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you Bern, you are most kind to ring in with our very first review in such a positive way. Best to you and yours in VT, I really appreciate your kind words. CWH

October 05, 2012

The Hoyt operation is an exceptual business and I recommend them enthusiatically to everybody. I have bought more than one car there over the years and have all my car serviced in his shop. Not onl More

by gtstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Sean Flory , Bill Cunningham, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks, George. Really sorry one of our guys drove across your newly seeded lawn. We must be doing something right if you still trust with your cars after that! In all seriousness, we really do appreciate keeping your fleet rolling for you. Thank you. CWH

October 05, 2012

You buy from them because you always know you will get the straight story, a fair deal and great service. I buy the car actually not for the car but for the dealer that stands behind it every step of the More

by wzucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture, Sean Flory , Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks very much Bill. We have many people who tell us they buy "us" and not the cars, and knowing that really helps us through the ups and downs. Thank you for your MANY vehicles and projects. Please park all your island cars outdoors this winter to increase the corrosion and rust rate so we can have a shot at changing them. CWH.