McGovern CJDR of Acton
Acton, MA
Filter Reviews by Keyword
By Type
Showing 527 reviews
Using this dealer for tires, oil changes, and brakes, I have found the service representatives to be friendly, informative, knowledgeable and professional. They have the experience to recommend other brand have found the service representatives to be friendly, informative, knowledgeable and professional. They have the experience to recommend other brands that would save money and keep my car running smoothly. Overall I am very pleased dealing with Alex and Chris, and the dealership overall. More
The team at Acton Jeep was great. They helped me work through all the options and helped me spec the Jeep I wanted. They also clearly set my expectations about the delivery of my Jeep as I was waiting f through all the options and helped me spec the Jeep I wanted. They also clearly set my expectations about the delivery of my Jeep as I was waiting for it to be delivered. Then, when delivered, they walked me through the financial and purchase process with no pressure. I look forward to using them for all my service in the coming years. Thanks Coleman and team! More
I've had the good fortune to know and do business with Acton for many, many years. Their customer service is absolutely top notch. They get back to you when they say they will (often times before), let Acton for many, many years. Their customer service is absolutely top notch. They get back to you when they say they will (often times before), let you know what's going on every step of the way and deliver on every promise. After 10 years of doing business with the Acton, I couldn't be more pleased with the staff, their follow-up, their customer service and they way they do business. I'll continue to return to Acton as long as they are offering cars! I wouldn't go anywhere else. More
Service has been courteous, timely, thorough, and reasonably priced. There is good consultation about options and the loaner program makes service very convenient. We use Acton for our own and our ch reasonably priced. There is good consultation about options and the loaner program makes service very convenient. We use Acton for our own and our children's vehicles even though they live out of state. We have also been very pleased with our experience of buying a used truck through this dealership: it was well prepared and has given us excellent service. More
These guys are the absolute best. Coleman has taken care of my family for years. They even dropped the Jeep at my house so that I could do the paper work after hours. of my family for years. They even dropped the Jeep at my house so that I could do the paper work after hours. More
I have been bringing my cars to Acton Jeep for years and the service is exceptional, whether it was the make and model they sell or not. I have I highly recommend them for all makes and models as well as n the service is exceptional, whether it was the make and model they sell or not. I have I highly recommend them for all makes and models as well as new and leased vehicles! I will continue to do business with Acton and will soon be looking for my next car with them!! Thanks!! More
When I went to the dealership to look for a vehicle, Wade Tyler went out of his way to accommodate me. I couldn't be happier with the vehicle I purchased as well as the great customer service. Wade made th Tyler went out of his way to accommodate me. I couldn't be happier with the vehicle I purchased as well as the great customer service. Wade made the car buying experience a pleasurable one. More
Our family has used Acton Chrysler Dodge Jeep Ram for Sales (Used) and ongoing Service for the past seven years since we moved to the area (they were highly recommended by neighbors). Both experiences h Sales (Used) and ongoing Service for the past seven years since we moved to the area (they were highly recommended by neighbors). Both experiences have been outstanding. The staff is responsive, respectful, honest, and skilled. We particularly appreciate that when servicing the staff never "pads" their recommendation and we know that they are completely trustworthy about what needs to be done and how much it should cost. We trust them implicitly. More
Executive summary: Amazing customer service from every single team member I spoke with. Will not hesitate to return. After a moment of motoring excellence, I had to have a rim on my Charger swapped out single team member I spoke with. Will not hesitate to return. After a moment of motoring excellence, I had to have a rim on my Charger swapped out. My first course of action was to call up the dealer I had purchased my car from earlier this year (unfortunately not Acton) to try and get things resolved. This most recent bad interaction with them was the last straw. Their service department was cold and defensive and took me for granted as a customer. Thanks to sites like this one it isn't hard to find a place who wants my continuing business. That place is now Acton Chrysler. There was a guy I overheard today waiting for service work significantly more intensive/profitable than changing a rim, but I can honestly say I was treated with the same degree of respect and courtesy as all other customers. Pretty awesome when you think about it, even sketchy shops know it is foolish to not be nice when you are expecting a hefty repair bill, but being dismissive towards customers in for simpler and more routine work seems all too common. Mike Rand was my first line of contact and he made sure I got comfortable. Brandon (technician) personally made sure I was ok with using bead sealant on a brand new rim and explained the need for a new valve stem. Both of them deserve to be recognized for a great attitude and for keeping me up to speed. It is sometimes the small jobs like this that can really win people over, and today did just that. See you again for the 16k service!! More
This dealership really exemplifies what a dealership should be…friendly, polite, knowledgeable and accommodating. I have leased my last two cars from this team and I must say they are great people with should be…friendly, polite, knowledgeable and accommodating. I have leased my last two cars from this team and I must say they are great people with whom to work! Service is fantastic and they really do give you that personal touch. If you’re looking to lease or buy a vehicle, look no further than this great team! More