McGovern CJDR of Acton

When I went to the dealership to look for a vehicle, Wade Tyler went out of his way to accommodate me. I couldn't be happier with the vehicle I purchased as well as the great customer service. Wade made th Tyler went out of his way to accommodate me. I couldn't be happier with the vehicle I purchased as well as the great customer service. Wade made the car buying experience a pleasurable one. More

Our family has used Acton Chrysler Dodge Jeep Ram for Sales (Used) and ongoing Service for the past seven years since we moved to the area (they were highly recommended by neighbors). Both experiences h Sales (Used) and ongoing Service for the past seven years since we moved to the area (they were highly recommended by neighbors). Both experiences have been outstanding. The staff is responsive, respectful, honest, and skilled. We particularly appreciate that when servicing the staff never "pads" their recommendation and we know that they are completely trustworthy about what needs to be done and how much it should cost. We trust them implicitly. More

Executive summary: Amazing customer service from every single team member I spoke with. Will not hesitate to return. After a moment of motoring excellence, I had to have a rim on my Charger swapped out single team member I spoke with. Will not hesitate to return. After a moment of motoring excellence, I had to have a rim on my Charger swapped out. My first course of action was to call up the dealer I had purchased my car from earlier this year (unfortunately not Acton) to try and get things resolved. This most recent bad interaction with them was the last straw. Their service department was cold and defensive and took me for granted as a customer. Thanks to sites like this one it isn't hard to find a place who wants my continuing business. That place is now Acton Chrysler. There was a guy I overheard today waiting for service work significantly more intensive/profitable than changing a rim, but I can honestly say I was treated with the same degree of respect and courtesy as all other customers. Pretty awesome when you think about it, even sketchy shops know it is foolish to not be nice when you are expecting a hefty repair bill, but being dismissive towards customers in for simpler and more routine work seems all too common. Mike Rand was my first line of contact and he made sure I got comfortable. Brandon (technician) personally made sure I was ok with using bead sealant on a brand new rim and explained the need for a new valve stem. Both of them deserve to be recognized for a great attitude and for keeping me up to speed. It is sometimes the small jobs like this that can really win people over, and today did just that. See you again for the 16k service!! More

This dealership really exemplifies what a dealership should be…friendly, polite, knowledgeable and accommodating. I have leased my last two cars from this team and I must say they are great people with should be…friendly, polite, knowledgeable and accommodating. I have leased my last two cars from this team and I must say they are great people with whom to work! Service is fantastic and they really do give you that personal touch. If you’re looking to lease or buy a vehicle, look no further than this great team! More

My family has been coming to the folks at Acton Chrysler for the past 11 years, ever since we moved to the Concord/Acton area. Coleman fully understands my family's automobile needs, and he is able to find for the past 11 years, ever since we moved to the Concord/Acton area. Coleman fully understands my family's automobile needs, and he is able to find the perfect vehicle that we fits my family's situation at the time. We have bought a station wagon, then a mini-van, and most recently a Dodge Journey. He is able to balance out our specific needs in terms of passenger size, color, interior, and head space (I am very tall), all within our budget. We also exclusively bring our cars to their repair shop for regular maintenance and repairs, and they are exceptionally honest, attentive, and creative when dealing with our car issues. They always present me with options to consider, for they are keep in mind what we can afford and what makes sense for the long-term prospects for the specific car. I was recently in a car accident in Concord, and the second person I called from the accident scene was Coleman Hoyt. He came to the accident and gave me a lift home, and he has guided me through the insurance process with his sage advice. Coleman and his employees are invested in the well-being of their customers, and their relationship with the clients go far beyond making a sale or repair. More

We had our Milan serviced this weekend, while in Vermont. The service department was extremely accomodating, and the car was waiting for us as we returned to the State on Columbus Day. Kudos to this dealers The service department was extremely accomodating, and the car was waiting for us as we returned to the State on Columbus Day. Kudos to this dealership with whom we have worked since its inception! More

Regardless of the vehicle you’re looking for new or pre-owned their attention to detail, and willingness to find the perfect car is by far a strength and ability they have going! When the vehicle {Ev pre-owned their attention to detail, and willingness to find the perfect car is by far a strength and ability they have going! When the vehicle {Eventually all do} requires service many expect a mechanic to know what they are doing, but you know your in great hands when even the service desk can accurately pin point and price out what the repair costs will be. There has not been a single time I left feeling they could have done more, as they all seem to desire to go above and beyond! More

I bought a used car from Wade Tyler and he made the car buying experience a pleasure! The process went as smoothly as possible and I couldn't be happier. buying experience a pleasure! The process went as smoothly as possible and I couldn't be happier. More

Acton Chrysler/Dodge/Jeep/Ram came to the task without missing a beat! They exceeded all of my expectations, and that includes impeccable follow up where they never underestimated my goals. This dealershi missing a beat! They exceeded all of my expectations, and that includes impeccable follow up where they never underestimated my goals. This dealership is a diamond ion the rough when it comes to sales, and you can not believe how far they go to service your car. Hands down this place is the best kept secret in Metro West. I gave this dealership solid reviews b/c they easily proved how good they are. More

We have only had excellent service at this dealership. Every person we've dealt with has been friendly and professional. I have recommended Acton Chrysler, Dodge, Jeep, Ram to numerous people because the Every person we've dealt with has been friendly and professional. I have recommended Acton Chrysler, Dodge, Jeep, Ram to numerous people because the service is outstanding and you can count on work being done in a timely fashion. The employees are knowledgeable and go out of there way to be helpful. More