McGovern CJDR of Acton
Acton, MA
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Best service ever I have a jeep wrangler. It's been having some problems. I brought it to Acton Chrysler/Dodge/Jeep/Ram and they have been working through isolating t I have a jeep wrangler. It's been having some problems. I brought it to Acton Chrysler/Dodge/Jeep/Ram and they have been working through isolating the problem. The most recent time they knew it was becoming a pain so they went above and beyond and offered to pick the jeep up at my home. That's impressive, but not the most impressive part... Once they were done isolating and fixing the issue, they then offered to drop my car off at my house again. But here's the amazing part...they offered to do it right at the start of a major storm. And as I was rushing home before the storm, I got stuck in a bunch of traffic. When I called to tell them, their response was that I shouldn't worry about it and that they were going to dispatch the employee immediately with my Jeep so that when I got home the car/driver would be waiting for me. After a 90 minute commute home I arrived and there was their nice driver, Andrew, who had been waiting for over 30 minutes. He was gracious and pleasant- despite the fact he'd been sitting and waiting for 30 minutes while the snow was falling. Thank you...for once I have found a dealership that I trust and that goes above and beyond. It's why I will continue to buy my cars from there and it's why I have sent multiple friends there to purchase their cars from this dealership. All have had the same no hassle, no haggle experience. More
Nice Calm Buying Experience I Picked up my Cherokee today! New what I wanted. Very friendly, Lou was great to work with. Look forward to a great ride & no worries. I Picked up my Cherokee today! New what I wanted. Very friendly, Lou was great to work with. Look forward to a great ride & no worries. More
Best Car Buying Experience ... Evah When I read the reviews online about the dealership, they were so good that I was skeptical: my paranoia is that the reviews are sometimes stacked by When I read the reviews online about the dealership, they were so good that I was skeptical: my paranoia is that the reviews are sometimes stacked by paid employees. However, I was wrong. This dealership is that good! Pleasant experience, friendly service, no up sell. Bottom line: They listened to what I wanted and delivered on the car and financing. More
Best buying experience Great dealership!! Friendly and relaxed environment, never pushy to buy. Mike Gerber is the man, He was able to get us what we wanted for our trade Great dealership!! Friendly and relaxed environment, never pushy to buy. Mike Gerber is the man, He was able to get us what we wanted for our trade and didn't Jack the price like a lot of places do. infact it was the lowest price we had quoted. He never tried to over sell us make the whole experience stress free. Hands down the best car buying experience. Thank you More
Great overall experience at Acton Jeep I recently went in to Acton Jeep looking to lease a new vehicle. After doing my research on-line I found Acton Jeep to have the most competitive leas I recently went in to Acton Jeep looking to lease a new vehicle. After doing my research on-line I found Acton Jeep to have the most competitive leasing prices around so I figured I'd pay them a visit and hear about all the fees not included on the ad. To my surprise there were none. It was an amazing experience. Mike Gerber was great, too. He was straightfoward and easy to talk to. We talked about what I wanted and what I was willing to spend. No games and no hassle. I was in my new Jeep before week's end. Dennis was also great to work with and he handled most of the papework before I even got there to pick it up. This was a completely different experience from my last leasing company. I would recommand this dealership to anyone looking for a great deal with no games. It is hard to find this level of personal service in today's industry. More
Four Stars Lou Angelli at Acton Jeep made my car buying very comfortable and the trip to Acton was well worth it. Lou was recmmended to me by a friend an Lou Angelli at Acton Jeep made my car buying very comfortable and the trip to Acton was well worth it. Lou was recmmended to me by a friend and I found him to be very informative, knowlegeable and patient. Great price and courteous environment made for a happy experience.. . More
Very pleasant and professional experience! I was looking to purchase a 2015 Challenger. Lou Angelli, Senior Sales & Leasing Consultant at Acton Chrysler Dodge Jeep Ram was very helpful, court I was looking to purchase a 2015 Challenger. Lou Angelli, Senior Sales & Leasing Consultant at Acton Chrysler Dodge Jeep Ram was very helpful, courteous, and professional. He helped me order the car with the options I requested. Lou kept me informed on the car's status. Lou was very knowledgeable with all of the car's function of which he showed me on delivery. I strongly recommend Lou and Acton Chrysler to anyone interested in buying a car. I had a very pleasant experience purchasing one from them. More
Purchasing Dodge Journey with Ease I was in the market for a Dodge Journey, I knew exactly what I wanted and Lou Angelli, Senior Sales & Leasing Consultant at Acton Chrysler Dodge Jeep I was in the market for a Dodge Journey, I knew exactly what I wanted and Lou Angelli, Senior Sales & Leasing Consultant at Acton Chrysler Dodge Jeep Ram made sure the process went as smoothly as possible. He made me at ease when normally buying a car is a very stressful time. Lou was responsive, upbeat, professional, and made sure I was at ease doing business. I would have no hesitations buying another car at Acton Chrysler Dodge Jeep Ram. More
Good car buying experience My husband and I recently purchased a 2015 Jeep Wrangler from Lou Angelli at Acton Jeep. It was a nice, low-key experience. Lou was there to help us f My husband and I recently purchased a 2015 Jeep Wrangler from Lou Angelli at Acton Jeep. It was a nice, low-key experience. Lou was there to help us find what we were looking for without pushing us towards something we didn't want. We were able to take the jeep for a test drive on our own and get a feel for it without 3rd party input. Lou, and Acton Jeep, handled registering and inspecting the jeep onsite. If our insurance company had been as efficient as Acton Jeep, we could have driven it away the same day we bought it. Overall, it was a positive car buying experience. More
Very responsive staff Not long ago we were in Vermont with our 2014 Jeep Cherokee which we had bought from Lou Angelli at Acton Chrysler Jeep a year ago, November. Unbeknow Not long ago we were in Vermont with our 2014 Jeep Cherokee which we had bought from Lou Angelli at Acton Chrysler Jeep a year ago, November. Unbeknownst to me one of our grandchildren had turned on the aft lights in the rear of the cabin on the roof. When noticed I attempted to turn off with switches and pressed also on the light itself. I must not have pushed the light correctly as it did not turn off. Being late Saturday afternoon and far from any help, I called Lou Angelli on his cell, he had the day off but his message suggested I call Wade Tyler. I left a message on Wade's message center with our phone #. Shortly thereafter I received a call from Mike Rand, Service Advisor who solved the problem; the light goes off by pressing. The message I have is that three individuals cared enough to follow through to help a customer in need of assistance. Great job !! More