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McGovern CJDR of Acton
Acton, MA
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Good car buying experience My husband and I recently purchased a 2015 Jeep Wrangler from Lou Angelli at Acton Jeep. It was a nice, low-key experience. Lou was there to help us f My husband and I recently purchased a 2015 Jeep Wrangler from Lou Angelli at Acton Jeep. It was a nice, low-key experience. Lou was there to help us find what we were looking for without pushing us towards something we didn't want. We were able to take the jeep for a test drive on our own and get a feel for it without 3rd party input. Lou, and Acton Jeep, handled registering and inspecting the jeep onsite. If our insurance company had been as efficient as Acton Jeep, we could have driven it away the same day we bought it. Overall, it was a positive car buying experience. More
Very responsive staff Not long ago we were in Vermont with our 2014 Jeep Cherokee which we had bought from Lou Angelli at Acton Chrysler Jeep a year ago, November. Unbeknow Not long ago we were in Vermont with our 2014 Jeep Cherokee which we had bought from Lou Angelli at Acton Chrysler Jeep a year ago, November. Unbeknownst to me one of our grandchildren had turned on the aft lights in the rear of the cabin on the roof. When noticed I attempted to turn off with switches and pressed also on the light itself. I must not have pushed the light correctly as it did not turn off. Being late Saturday afternoon and far from any help, I called Lou Angelli on his cell, he had the day off but his message suggested I call Wade Tyler. I left a message on Wade's message center with our phone #. Shortly thereafter I received a call from Mike Rand, Service Advisor who solved the problem; the light goes off by pressing. The message I have is that three individuals cared enough to follow through to help a customer in need of assistance. Great job !! More
Greate experience (especially for a car dealership) The salesman was Wade Tyler, who was timely, professional, focused and easy to work with. No BS at all. Wade made the experience very positive. I wou The salesman was Wade Tyler, who was timely, professional, focused and easy to work with. No BS at all. Wade made the experience very positive. I would definitely use Wade again, and recommend him. What also made my experience surreal was the purchasing process with Marian Dirienzo, which took about 1/2 hour. She was amazing, no cheezy hard sell for any extras, one and done! A truly easy, painless process. Great job team! More
Purchase of new Jeep I had a very positive experience at this dealership from the time I walked in the door till purchase. I would highly recommend them to anyone. They I had a very positive experience at this dealership from the time I walked in the door till purchase. I would highly recommend them to anyone. They made it easy to purchase a new vehicle. More
Lou Angelli and Acton Jeep -- TOPS!!!! I was recommended to Acton Jeep and specifically, to Lou Angelli, to purchase a new Jeep Grand Jerokee. I even waited 15 mins in the showroom for Lou I was recommended to Acton Jeep and specifically, to Lou Angelli, to purchase a new Jeep Grand Jerokee. I even waited 15 mins in the showroom for Lou to be available, as my neighbor said he is that good. Well, from the first handshake to the final handshake when I walked out with a new car, Lou and the Acton team handled my car lease with flawless execution. Even when the car we thought I'd get, became unavailable, they were able to call an audible with 10 secs left on the play clock, and get me into another 2015 JGC that was even better, at $10/month less, with no money down. The professionalism that Lou exhibited, was so far different from many car experiences we have all had, where you feel they are working a zero-sum scenario -- their gain is your loss. In this, case the extra mile Lou went to explain the balance between their need to hit certain profit margins, their end-of-month incentives, my need to keep my payments in a certain range, all made for a mutual-gains arrangement. I will definitely go back to Acton Jeep and specifically, hope that Lou (a 30+ year veteran in the auto industry) is still there to lease me my next car in 3 years. Dave More
Lou Angelli and the Team - The only place to buy a car from I have bought a lot of cars over the past 35 years and have never had a better car buying experience. Lou Angelli could not have been more helpful and I have bought a lot of cars over the past 35 years and have never had a better car buying experience. Lou Angelli could not have been more helpful and straightforward in this transaction. Don't waste your time at other dealerships this is the only place to buy a car from and Lou is the go to guy. Thanks again. More
Seemless transaction I handled 90% of my Jeep purchase via email. Patrick Gloss was extremely responsive and helpful throughout the process. I would definitely recommend I handled 90% of my Jeep purchase via email. Patrick Gloss was extremely responsive and helpful throughout the process. I would definitely recommend Patrick to anyone considering the purchase of a Jeep or other Chrysler vehicle. More
2014 Jeep Patriot I bought my 2014 Jeep Patriot from Wade Tyler. I could not have asked for a better experience. He was kind and understanding to my multiple questions. I bought my 2014 Jeep Patriot from Wade Tyler. I could not have asked for a better experience. He was kind and understanding to my multiple questions. I loved my purchasing experience so much I bring my car back for service! Thanks Wade and the crew over at Acton Jeep! More
Service Department My blue tooth malfunctioned in my car so I brought it back to Acton Jeep. They had the problem diagnosed and fixed in 24 hours. Couldn't ask for a bet My blue tooth malfunctioned in my car so I brought it back to Acton Jeep. They had the problem diagnosed and fixed in 24 hours. Couldn't ask for a better experience. Thank You!!! More
Another Great Experience Enjoyed my transaction from start to finish with Lou. I appreciated his follow-up after I started the pricing conversation at a low price. He is very Enjoyed my transaction from start to finish with Lou. I appreciated his follow-up after I started the pricing conversation at a low price. He is very honest and takes you at face-value, no hidden gimmicks. I will refer all of my family and friends to Lou and Acton Chrysler when they are interested in a new vehicle. More