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McGovern CJDR of Acton

Acton, MA

4.9
501 Reviews

196 Great Rd

Acton, MA

01720

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Showing 501 reviews

July 26, 2016

Excellent experience Had a wonderful experience with the purchase process of my new 2016 jeep cherokee. Gus Hildebrand was extremely helpful and very knowledgeable. He kn More

by Cynthia Szabady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Hildebrand
Jul 26, 2016 -

McGovern CJDR of Acton responded

Thanks very much for your nice comments about your new car buying experience with Gus and Acton Jeep. He is a terrific member of our team and I know that he will be most pleased when we share your review with our staff. Good luck with your new Cherokee CWH

July 19, 2016

Lou Angelli at Acton Chrysler is a good guy to work with Lou Angelli took good care of my son with his car buying experience, making it as painless as it could be. I would recommend them. Senior Sales More

by Bill-1
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jul 19, 2016 -

McGovern CJDR of Acton responded

Thank you for taking a moment to let us know that things went well with your car purchase. Lou does a great job and works very hard to make things come out right for our customers. Thank you for choosing Acton Chrysler as your dealership. Good luck with your new vehicle. CWH

July 17, 2016

Great customer service - friendly staff I just bought my new Jeep Grand Cherokee. Lou Angelli was the salesman I worked with and he was very helpful and personable through out the entire pro More

by Rromich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marian Dirienzo, Lou Angelli
Jul 19, 2016 -

McGovern CJDR of Acton responded

Your very nice review comments are really appreciated. Both Marian and Lou will enjoy knowing that their efforts have resulted in a satisfied client. Thank you very much for choosing our dealership. Best of luck with your new vehicle. CWH

July 15, 2016

Jeeps Although a bit far from my house it was worth it. Never leased before. We will c how it goes. So far so good. We will see what the future is. More

by Kberickson1@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerber
Jul 19, 2016 -

McGovern CJDR of Acton responded

Thank you very much for taking a moment to let us know that things went well during your recent purchase. We appreciate it when people travel some distance to find us and we try to make it as easy as we can. Good luck with your new vehicle, thank you for choosing Acton. CWH

July 14, 2016

Excellent service Wade was very helpful. His review of the car was better than I experienced in the past with other dealerships. My husband was with me but I was purcha More

by Kate70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Jul 13, 2016 -

McGovern CJDR of Acton responded

Thank you very much for taking the time to send us your comments. Wade is one of the most experienced and highly valuable people in our sales department...and a very long-term hard working professional. I know he will be most pleased to read your remarks. We all try very hard to be sure that everyone present in a vehicle transaction is respected and consulted for consensus (unless of course it's a toddler...or a teenager making unrealistic demands on the parents who are paying, haha). We appreciate your business and wish you excellent luck with your new vehicle. CWH

July 12, 2016

Back for more! It's the second time around for me at this Dealership! Have been driving keeps for 30 years. Been through 5 different dealers. They are the best by fa More

by Cherokee nation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mueller, Lou Angelli
Jul 12, 2016 -

McGovern CJDR of Acton responded

Thank you very much for your extremely kind comments. Most of the people at Acton Chrysler have been here for a very long time, and this was previously a Lincoln dealership for decades. The majority of our staff were on board during our years taking care of luxury brand customers, and it is in our DNA to be enthusiastic, responsive and honest. Because of our prior heritage, we suspect we may provide a higher level of customer care than is typical for the franchises of these CDJR brands with whom we compete. It is most encouraging and positive for us to read a review like yours which validates the efforts to which we go every day to do things right. Thank you again for sharing your experience. Good luck with your new vehicle. CWH

July 12, 2016

Fantastic Experience Most people don't enjoy the car buying experience and often dread the process. I was more than pleasantly surprised to have the best car buying exper More

by capeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jul 12, 2016 -

McGovern CJDR of Acton responded

Many thanks for so carefully describing your purchase experience at Acton Chrysler. Lou is a tremendous asset to our company and puts the interests of his clients ahead of his own. We all try to operate with a high integrity every day, and when we get a chance to read a review like this it reinforces for all of us how important it is not to waiver from our path. Thank you very much for choosing us for your new car and I wish you the best of luck with it. CWH

July 12, 2016

Lou Angelli 5 stars There is a reason why Lou Angelli from Acton Chrysler Jeep has such a high rating on this site. I purchased a new 2016 Jeep Wrangler from him. Lou is More

by Mike E
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jul 12, 2016 -

McGovern CJDR of Acton responded

Thank you for taking a moment to share your thoughts about your car shopping experience with us. Lou is indeed one of a rare breed of true gentlemen who has made a career out of making people comfortable and happy with car purchasing. Actually, we have quite a collection of folks just like Lou at Acton Chrysler... in fact unless a sales consultant operates that way, we don't really have a spot for them. Lou has very good judgment about making sure that people are both comfortable with the product they are choosing and with the pricing that it involves! Thanks again for choosing us for your new vehicle. We wish you the best of luck with it moving forward. CWH

July 12, 2016

Happy customer Car shopping is one our least favorite things to do, however Mike Gerber made the process very pleasant for my husband and I. He was so easy to work More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerber
Jul 12, 2016 -

McGovern CJDR of Acton responded

24 hours is like lightspeed in the car business, and it can only mean that you had great confidence in making such a big decision! Thank you very much for taking the time to post such a nice review about Acton Chrysler. Mike is truly a professional at his craft and it shows in the consistent level of very high satisfaction enjoyed by his clients. Your positive comments help us to motivate our team to do the very best they can. Thank you for giving Acton Chrysler the chance to be the dealership you chose. Best of luck with your new vehicle. CWH

July 08, 2016

Mike Gerber Acton Chrysler Dodge Fantastic experience working with Mike Gerber, purchased a car for my teenage children (Used) received a great deal and support from the dealership (D More

by pwd1967@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerber
Jul 08, 2016 -

McGovern CJDR of Acton responded

Thanks very for much for taking a moment to comment about your experience with us, it's especially nice to have someone come back for a second car! Please don't stop at two! Mike is a tremendous asset to our company and he works really hard to do the best job he can. It's great we can show him that his effort pays off with a review like this one. Thanks again, good luck with your new car. CWH

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