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McGovern CJDR of Acton

Acton, MA

4.9
453 Reviews

196 Great Rd

Acton, MA

01720

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Showing 453 reviews

December 30, 2015

Wonderful experience, again! This is the second vehicle I've purchased from Acton Chrysler Jeep and Lou Angelli. Great experience both times. Lou goes above and beyond to make t More

by BGreen01720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jan 04, 2016 -

McGovern CJDR of Acton responded

Thank you for coming back and choosing Acton a 2nd time. We really appreciate the repeat business. Lou is a tremendous asset to our company and a positive review is always a welcome affirmation both for him and for the rest of us. Good luck with your vehicle. CWH

December 24, 2015

A noise Daughter took jeep over for a metal on metal noise tech went for a ride with her . Sounded like a loose clamp .Sevice manager said it was time for a t More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Florsheim
Dec 24, 2015 -

McGovern CJDR of Acton responded

Thank you very much for taking the time to alert us. So sorry to read this. We are very interested to understand what happened and to correct the mistake or of course refund you for anything that was done in error. Would it possible to know how to contact you or your daughter so that we can assist you? We don't know who you are or how to reach you. Again, we are so sorry this happened and we will make it right. Coleman Hoyt coleman.hoyt@actonchrysler.con

December 24, 2015

Fast and Easy Car Purchase with and INCREDIBLE Sales Team Beween Coleman Hoyt and Lou Angelli, we were more than well taken care of. They are incredibly knowledgeable and patient-- this is incredibly importan More

by eepsjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Lou Angelli
Jan 06, 2016 -

McGovern CJDR of Acton responded

Thank you so much for taking the time to send in a nice review. The Cherokee you chose is a winner and will deliver years and years of happy driving. We respect your trust in us and really appreciate your business! CWH

December 24, 2015

Wow! Great experience Due to extenuating circumstances, I was in this one alone. As a 30 something female, I was hesitant to go thru this process without my husband. Not More

by KimU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler , Mike Gerber
Jan 06, 2016 -

McGovern CJDR of Acton responded

Thank you so much for taking the time to send in some nice comments about our frontline troops. They work extremely hard to try to get things right for people and it's always encouraging to read about it going correctly! Good luck with your new car! CWH

December 23, 2015

Excellent experience with Lou Angelli, Acton Chrysler Dodge When I bought my car last month, I had a very good interaction with Lou Angelli. He gave me an excellent explanation about the whole process, and it More

by awesome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jan 06, 2016 -

McGovern CJDR of Acton responded

Thank you very much for your business and for your kind words about our people and processes. Lou comes to work every day focused on getting things done right and it's very nice when people take the time to mention it to us. Thank you so much we really appreciate it. Good luck with your new vehicle. CWH

December 22, 2015

no hassle purchase of Cherokee. Lou Angelli handled this verry well.He gave me cash price on first inquiry without a lot of back and forth..way it ought to be. Others will start want More

by john.grady.96930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jan 06, 2016 -

McGovern CJDR of Acton responded

Thanks for taking the time to describe your experience with Lou and how things went with regard to ordering a new vehicle from the factory. A good solid 20% of our customers choose to order a vehicle from the factory which is more than that most dealerships. With regard to your questions about an extended warranty, I don't believe there is a warranty product that will cover exclusively the electronic components in your vehicle. Most of the heavy cost for extended service protection plans presume coverage for engine and transmission and air-conditioning and the kind of things that generally result in higher expenditure after the expiration of your warranty. However, you are correct that the high complexity electronic components of any modern vehicle do in fact represent a financial risk as a car ages. If you would like to contact me to discuss what other options might be available for you, please don't hesitate to reach out. 978-893-1137. CWH

December 12, 2015

Awesome!!! :) Best dealership to buy your next car, made th car buying experience quick and easy, they made it possible for me to purchase my very first brand new c More

by NickCannoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gloss
Jan 06, 2016 -

McGovern CJDR of Acton responded

It's very nice to read about a car buying experience that goes the right way. Patrick is as hard-working and dedicated as they come....and we all really appreciate the time you took to send in your nice comments. Best of luck with your new car! CWH

December 09, 2015

Excellent This is my fourth vehicle leased from this dealership. My sales expert Wade Tyler goes above and beyond to make it an enjoyable easy experience More

by moe1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Jan 06, 2016 -

McGovern CJDR of Acton responded

Wade Tyler is a gem. He is a gentleman, an expert and a professional. Most importantly is dedicated hard-working and honest, and I'm glad you have figured that out! Thank you for taking the time to send in your nice words and good luck with your new car. Professional. Most importantly is dedicated hard-working and honest, and I'm glad you have figured that out! Thank you for taking the time to send in your nice words and good luck with your new car. CWH

December 02, 2015

Fast, easy, fair deal Good knowledgeable sales staff, quick and well prepared when it was time to sign paperwork. Did most of the work remotely going over the options wi More

by Nate P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jan 04, 2016 -

McGovern CJDR of Acton responded

Very glad we were able to get things done for you quickly and efficiently. Thank you for taking the time to post a review, as it really helps reinforce our processes. CWH

Jan 04, 2016 -

McGovern CJDR of Acton responded

Very glad we were able to get things done for you quickly and efficiently. Thank you for taking the time to post a review, as it really helps reinforce our processes. CWH

November 26, 2015

New Wrangler Contacted them by phone and was able to get the best price and I dealt with upfront honest people. Lou Angelli was patient and made sure I was comfort More

by Jason B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed mangini, Lou Angelli
Jan 04, 2016 -

McGovern CJDR of Acton responded

Thanks very much for your nice review and good luck with your new vehicle! CWH

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