McGovern CJDR of Acton

Easy Trade-In I was looking to trade in a 2007 Audi A4 quattro that had 165k miles on it while it still had value left. I didn't want to have to buy a different veh I was looking to trade in a 2007 Audi A4 quattro that had 165k miles on it while it still had value left. I didn't want to have to buy a different vehicle and getting rid of my current car at zero dollars. Having said so, I inquired on CarGurus about a CPO Dart that they had on their lot. Gus reached out to me within minutes via e-mail and phone call. I was able to set up a meeting that same week on a Saturday to test drive the car. Within 2 hours, we agreed to an appraisal on my previous vehicle and a deal on the new vehicle. It was straight forward, no fluffing, and an easy process. I got the preliminary paperwork finalizes that day, did the final paperwork to finalize the trade in on that Monday. Insurance approved and I drove the car home that Tuesday. Gus was out the day I had to pick up the vehicle, but I encountered other individuals. I talked to Lou about my love for my Audi, but that the gas was a killer. Dennis helped me figure out how to turn my daylight running lights on the Dart, and Samson helped get my phone connected to the car and got me officially in the new car. The whole process was very fluid. They were honest about the car I was purchasing and the car I was trading in. My Audi was Kelley Booked at 3k and I got 2.5k for it. The Dart was Kelley Booked at about 15k, and they sold it for 13. Very reasonable pricing with great customer service. There is not much else to ask for at a dealership than that. More

Excellent experience - will be back After owning/leasing multiple Jeeps, I was somewhat disgruntled with the brand. After turning in my last leased Jeep in 2009 there were no deals to After owning/leasing multiple Jeeps, I was somewhat disgruntled with the brand. After turning in my last leased Jeep in 2009 there were no deals to be had. After looking at multiple brands, I converted to BMW. My teenage daughter needed reliable wheels with 4X4 as she was a competitive dancer and traveled quite a distance to rehearsals and competitions. Dennis Arsenault was very helpful recommending Jeep Brands. We leased her a Compass with a very reasonable monthly payment. That Compass was perfect for her! We drove it in the heavy snow storms of 2015. I never had to worry about her being stranded in the snow. We never had to take it in for service other than a oil change. We had a broken side mirror, Alex was very helpful getting it replaced. Sadly, the lease was up on the Compass this month. With the help of Kirk and Dennis we are very happy with the deal we got with a new Grand Cherokee LTD. More

Best Customer Service I've Ever Had I've been to a couple different dealerships before, and Ive never had even close to the kind of custoer service that I got here. I leased a Jeep Compa I've been to a couple different dealerships before, and Ive never had even close to the kind of custoer service that I got here. I leased a Jeep Compass from them, even though I was moving to Tacoma, WA the next month, because Coleman convinced me that the paperwork/move was not going to be a problem. Sure enough, I arrived in Tacoma and there was my car ready for pickup at the local Jeep store. I just picked up the keys and drove, I was actually astounded how easy it was. I thought it was going to be a huge headache, nope. They figured the whole thing out for me. Thanks guys!! More

Customer Service at its Best! After spending months researching which SUV I wanted to buy, I decided the Grand Cherokee was the one. I browsed online for some dealerships in the a After spending months researching which SUV I wanted to buy, I decided the Grand Cherokee was the one. I browsed online for some dealerships in the area (Nashua and Boston area) and happened upon the Acton dealership. I met Samson Moses and he introduced me to the exact model I was looking for. He was extremely professional and helped me through the process as a first-time car buyer. I worked with Brian Loiseau for the financing aspect and was more than pleased with his level of professionalism. Overall I felt like a valued customer and would highly recommend this dealership to anyone in the market for a new vehicle! More

Great Lease trade in after two years Leased a 2014 Durango from this dealership. Made a good deal in July 2014. I signed for 36 months 15k miles/year. However with my heavy driving my od Leased a 2014 Durango from this dealership. Made a good deal in July 2014. I signed for 36 months 15k miles/year. However with my heavy driving my odometer was at 53,300 with 10 months to go! I was looking down a hefty $4,000 mileage charge next year. A red check ABS light came on and that was the incentive to inquire about trading this Durango in. Samson Moses was efficient and professional in outlining a deal for me after I brought in the vehicle and they looked it over. They (Samson and Denise A. the sales manager) made me a very attractive deal to trade in my 2014 for a brand new 2016 Durango Citadel with all the same safety features and only difference was the color. Turns out I was negative equity on my car (would cost me $4000 to walk away today). I did go to another dealership to try and match Acton's deal beforehand and they couldn't even come close! I called Samson, gave him a deposit over the phone on Friday. And picked up my new all shiny and new car Monday evening. It was in sparkling condition and I'm very happy with the process. It took literally 5 minutes to sign all the lease documents and hand over my 2014 keys to them. They took care of the lease cancellation (they essentially bought out my car and took care of the mileage overage charge). Would recommend this method of trading up a 3 year lease after two years to anyone. I a bit of money down, avoided a costly over-mileage charge in a year, my payments went up slightly. And I'm happy driving a 2016 instead of a 2014. More

New Jeep purhcase Just purchased my new Jeep Renegade from this dealership and couldn't be more excited! I worked with Lou Angelli who was extremely helpful and knowled Just purchased my new Jeep Renegade from this dealership and couldn't be more excited! I worked with Lou Angelli who was extremely helpful and knowledgeable and not overly pushy like many dealerships tend to be. He made the entire process smooth and easy. Thank you ! More

"Great Experience" Just recently picked up my new Wrangler Unlimited and couldn't have asked for anything more from the experience. I had been getting my previous Jeep s Just recently picked up my new Wrangler Unlimited and couldn't have asked for anything more from the experience. I had been getting my previous Jeep serviced at ACDJR and had always been treated well by the service department. So when it was time to order a new Wrangler, I decided to go there first. From my first visit, through ordering, trade-in and pick-up, Kirk was a pleasure to work with. The whole experience was pleasant, painless and without unwanted surprises. Thanks Kirk. More

Great Experience Acton CDJR made a the entire process easy and stress free. Gus Hildebrand was great to work with from beginning to end. Thank you very much! Acton CDJR made a the entire process easy and stress free. Gus Hildebrand was great to work with from beginning to end. Thank you very much! More

Great experience. I had a great experience just bought a dodge challanger from Lou Angelli He made the transaction real smooth and easy very professional thanks L I had a great experience just bought a dodge challanger from Lou Angelli He made the transaction real smooth and easy very professional thanks Lou great job. More

Solid Dealership! The entire team makes the complete process of shopping, buying and trading-in cars very simple and streamlined. They customized the process to whateve The entire team makes the complete process of shopping, buying and trading-in cars very simple and streamlined. They customized the process to whatever I needed by listening really well. Pretty rare. I shop a bunch of dealerships in all vehicle purchases and have, in the end, gone with this dealership each time. Honest, straight-forward, competitive pricing, and consistency over many years (in an otherwise very sloppy industry) is refreshing. Mike Gerber and Brian Loiseau just make it happen! Thanks guys! More