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McGovern CJDR of Acton

Acton, MA

4.9
527 Reviews

196 Great Rd

Acton, MA

01720

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Showing 527 reviews

December 06, 2016

Hallelujah! Acton Chrysler's recent servicing of our Subaru was the best car service experience we'e ever had in our life - bar none! Not only was the fee far be More

by Gretchen Nelson
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you for taking the time to post such nice comments about our hard-working service department people. We really appreciate your nice words and look forward to doing business with you again in the future. CWH

December 04, 2016

Great service with Care! One of the best dealerships I have dealt with Re service, dependability, honesty and communication. Coleman Hoyt and his team are the best in Area More

by concord-Carlisle guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you for choosing Acton Chrysler and for taking the time to post such a nice comment about our organization. We really appreciate it. CWH

December 01, 2016

Great Experience This was an all around great experience. I felt as though Wade Tyler wasn't just trying to sell me a car. Instead he helped me find something that I More

by Kyle M Schermerhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you very much for choosing our dealership and for taking the time to post such nice comments about Wade Tyler. Best of luck with your new vehicle in the future! CWH

November 26, 2016

A great experience Acton CDJR and Gus were both very informative and helpful throughout the buying process. We ended up placing an order and were kept informed throughou More

by TRWester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Hildebrand
Jan 05, 2017 -

McGovern CJDR of Acton responded

Ordering a brand-new vehicle is such a fun way to get the right car with the right equipment at the right price! We're very pleased that it went well for you and we appreciate the time you took to post such nice comments about Gus. Good luck with your new vehicle in the future. CWH

November 10, 2016

Great experience! Mike Gerber was great to negotiate my purchase with at Acton. Had been to other Jeep dealerships and none compared to the professionalism of Mike! T More

by BHuntley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gerber, Marian Dirienzo
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you for taking a moment to post such nice comments about your recent purchase at Acton Chrysler. Reviews like this make it a pleasure for folks like Mike and Marian to come to work every day...and speaking of which we're all eager to get Mike Gerber back off the injured reserve from a shoulder operation, because as you can appreciate, our company runs better when he is aboard! Thank you for your business and good luck with your vehicle in the future. CWH

November 02, 2016

My Experience with Samson Moses He was terrific in avery part of the deal. Best of all, he found a great car for me at the price I could afford...and I know it was not easy! More

by 5donelans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samson Moses
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you so much for taking a moment to comment online about your recent purchase experience with Acton Chrysler. Samson does a terrific job for us and we're pleased that it came out fine for you in the end. Good luck with your new vehicle moving forward. Thank you for choosing us. CWH

November 02, 2016

Excellent car buying experience. Lou was very honest and direct on the pricing for the vehicle and went above and beyond what was expected to close the deal. One of the best experienc More

by PaulS
Price
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you for taking the time to post a nice review about Lou and Acton Chrysler. We really appreciate it. Good luck with your new car in the future! CWH

October 18, 2016

Waste of time Terrible experience! Spent a good portion of time on Columbus Day to buy a truck. After the test drive (15 mins) spent another 45 mins with sales per More

by Nick P
Recommend Dealer
No
Employees Worked With
Coleman Hoyt, Lou Angelli
Oct 18, 2016 -

McGovern CJDR of Acton responded

I am so sorry to read your comments. It sounds like we really dropped the ball In this instance. I think we must have omitted some key steps in trying to assist you. I was not aware of your situation at all until now, and I would really like to know what we can do to make it right. If we need to send an appraiser to your home or work place, we can absolutely do that. For starters, can you let me know who you are so I can develop a solution? I can be reached at 978-893-1137 or coleman.hoyt@actonchrysler.com Thank you for letting us know that we mishandled the valuation process for your vehicle. This is how we learn from our errors and improve. Coleman Hoyt President

October 14, 2016

Very Professional The sales service I received from Samson Moses was very professional. He was also excellent about returning phone calls and emails promptly which is More

by 4JJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samson Moses, Marian Dirienzo
Oct 16, 2016 -

McGovern CJDR of Acton responded

Many thanks for choosing Acton Chrysler as your dealership and for taking the time to post a nice review about Samson. We wish you the very best of luck with your new vehicle. CWH.

October 13, 2016

Wonderful Experience The service was excellent! Mike Gerber was so helpful. He is outgoing and very knowledgeable about the Grand Cherokee. He was able to work with me v More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerber
Oct 12, 2016 -

McGovern CJDR of Acton responded

Thank you very much for taking the time to comment on our operation. Mike Gerber does a great job for us and I know that finding this review will make his day tomorrow. I appreciate how complicated operating a modern new vehicle can be..,please know that you can swing by our store at anytime and just come in the showroom and we will be happy to help you with anything that has you stumped. Thank you very much for choosing Acton Chrysler and good luck with your new grand Cherokee. CWH

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