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McGovern CJDR of Acton

Acton, MA

4.9
527 Reviews

196 Great Rd

Acton, MA

01720

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Showing 527 reviews

January 30, 2017

Great small-town Customer service and attention to details I've purchased 2 cars from Acton C-D-R-J. Both experiences have been top-notch. I really like the fact that they are a small, family-owned dealer More

by PepperellJim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samson Moses, Marian Dirienzo
Jan 30, 2017 -

McGovern CJDR of Acton responded

Thank you for you very kind remarks. Samson & Marian are both extremely committed to customer satisfaction and your comments will be appreciated. Very glad you felt the "small town feel" that we shoot for. As we get "big" we are ultra determined to keep that in focus! Good luck with your new vehicle. CWH

January 27, 2017

Excellent Service Wade went out of the way to keep me informed of available options and find the vehicle I needed. The whole process of returning my old vehicle and ob More

by William Davis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Jan 30, 2017 -

McGovern CJDR of Acton responded

Thank you for taking a moment to share your positive experience at Acton CDJR. Wade is one of the best there is and we are lucky to have him. Your comments will brighten his day. Good luck with your new car. CWH

January 21, 2017

Smooth deal. Friendly team Given decent deal offer early with minimal fuss. Also understood my needs and offered custom order rather than trying to sell one on the lot like the More

by mooredg
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samson Moses, Marian Dirienzo
Jan 30, 2017 -

McGovern CJDR of Acton responded

Thanks for sending in a positive review regarding your experience with Acton Chrysler. Factory orders are one of our specialties and We are very glad it worked out for you! Is always much more fun to get exactly what you want and not settle for something in stock that slightly different or the wrong color! Your nice remarks will be greatly appreciated internally by the hard-working folks who assisted you. Good luck with your new vehicle. CWH

January 06, 2017

Straight Forward, Nononse Procecess Wade Tyler responded very quickly after I put out the Internet inquiry and asked very good questions to better understand my requirements. Wade the More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you very much for your kind review and nice words about Wade Tyler. Wade is one of our secret weapons at Acton Chrysler and a highly regarded professional in his field. Good luck with your new vehicle and thank you very much for choosing to do business with us. CWH

January 06, 2017

Very helpful! Coleman went above and beyond to help me with my questions! Very impressed! Thank you! Will be coming in soon for a test drive on some new jeep grand More

by Cloud9
Customer Service
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Jan 06, 2017 -

McGovern CJDR of Acton responded

Thank you for your very kind remarks! Be sure to ask for me when you are ready to explore what Jeep has to offer. Good luck with your car shopping. CWH

January 04, 2017

Great! Lou A. was a fantastic, no pressure, accomodating salesman at Acton Jeep! Highly recommend both Lou and Acton Jeep for anyone interested in leasing or More

by jeepgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you so much for taking the time to post such nice comments about Lou. He is a true gentleman and does an outstanding job for us and for his clients. Good luck with your new vehicle and thank you for shopping locally. CWH

January 01, 2017

Great experience Gus did a great just helping us find the right vehicle and lease for my wife and I. He was very thorough and made sure to go through everything with u More

by Bamitrano44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Hildebrand, Marian Dirienzo
Jan 05, 2017 -

McGovern CJDR of Acton responded

Great to hear that things went well working with Acton Chrysler. Thank you for posting such a nice review...kind words like yours make the extra effort worthwhile for a hardworking professional like Gus. Good luck with your new vehicle in the future! CWH

December 15, 2016

Consistently great Thanks to Lou at Acton Jeep, another satisfying experience buying our latest Jeep. They worked with me on returning a lease from another brand just so More

by deaton22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Angelli, Marian Dirienzo
Jan 05, 2017 -

McGovern CJDR of Acton responded

Thank you for taking the time to post such nice comments about our hard-working people. We all try to do the right thing every day and seeing it reinforced in a review like this is very gratifying. Best of luck with your new vehicle moving forward. CWH

December 15, 2016

Owner is conscientious and involved While I was not overwhelmed with their pricing (average), it is obvious that this is a dealership that cares about customer service. Thanks to Mr. Ho More

by JohnR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault
Dec 15, 2016 -

McGovern CJDR of Acton responded

John, sorry to see that we did not meet your pricing expectations on an ordered vehicle. I will review the pricing with management today to be sure we made the right call in your instance. I will respond after I have a chance to reconstruct your inquiry, If you wish to reach me directly I am at coleman.hoyt@actonchrysler.com. Again, I apologize, as we are not in business to upset people. I will take your criticisms seriously as I try to understand where the pricing variables lie.

Dec 15, 2016 -

McGovern CJDR of Acton responded

Thank you for your kind consideration. CWH

December 14, 2016

professional quick and easy Samson M. made my first car buying experience easy and understandable. I highly recommend him to anyone who is thinking about purchasing at the dealer More

by MR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samson Moses
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