McGovern CJDR of Acton
Acton, MA
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Excellent car buying experience. Lou was very honest and direct on the pricing for the vehicle and went above and beyond what was expected to close the deal. One of the best experienc Lou was very honest and direct on the pricing for the vehicle and went above and beyond what was expected to close the deal. One of the best experiences I've had at a dealership. More
Waste of time Terrible experience! Spent a good portion of time on Columbus Day to buy a truck. After the test drive (15 mins) spent another 45 mins with sales per Terrible experience! Spent a good portion of time on Columbus Day to buy a truck. After the test drive (15 mins) spent another 45 mins with sales person to value my trade. He continued to tell us how wonderful the software the dealership uses to establish the trade value. Wasn't very happy with the value quoted. Upon further questioning he forgot to use my plow while establishing the amount. To top it all off, he then sends me an email to bring my trade by the dealership so the GM can take a look and hopefully get me more money! Complete waste of my time! Total time wasted approximately 90 mins. Will never consider this dealership to purchase a vehicle! More
Very Professional The sales service I received from Samson Moses was very professional. He was also excellent about returning phone calls and emails promptly which is The sales service I received from Samson Moses was very professional. He was also excellent about returning phone calls and emails promptly which is very important in the sales process. More
Wonderful Experience The service was excellent! Mike Gerber was so helpful. He is outgoing and very knowledgeable about the Grand Cherokee. He was able to work with me v The service was excellent! Mike Gerber was so helpful. He is outgoing and very knowledgeable about the Grand Cherokee. He was able to work with me very effectively primarily through email. He went out of his way to make the lease of the car a smooth transaction. I had no problems. He was fast and attentive to what I wanted. In fact, I've bothered him for the last three days with questions on how to "navigate" all the buttons as it's my first time working with an SUV with a screen controlling all the mechanisms! I'm very happy with my new 2016 Grand Cherokee. I love it. Thank you for giving me a chance to own brand new Jeep. Your Happy Customer, Mary More
Great Experience! (So far) I'm very happy with my recent purchase of a 2013 Jeep Grand Cherokee Overland. I don't buy cars often, and I'm generally quite picky, so I es (So far) I'm very happy with my recent purchase of a 2013 Jeep Grand Cherokee Overland. I don't buy cars often, and I'm generally quite picky, so I especially appreciated the patience and thoroughness of the team. Dennis was extremely knowledgeable and Gus did a fantastic job going through the features with me and ensuring I was comfortable! Thanks to all! More
Moses was great Everything was fantastic from the greeting to the final handshake goodbye downside no sticker,no full tank of gas. And on owners Manuel customer ser Everything was fantastic from the greeting to the final handshake goodbye downside no sticker,no full tank of gas. And on owners Manuel customer service was fantastic. More
Great Dealership After visiting two other dealerships, I was very pleased with Acton Chrysler Dodge Jeep Ram. Working with Samson Moses was very pleasant. He was abl After visiting two other dealerships, I was very pleased with Acton Chrysler Dodge Jeep Ram. Working with Samson Moses was very pleasant. He was able to help me find the perfect car. It turned out a little different than I originally wanted but in the end it was exactly what I wanted. I absolutely love my new car. Wade, Lou and Marian were also very helpful. Thank you all for your assistance and for giving me a very peaceful, new car experience! More
Mike Gerber & Team Having worked with may dealetships in past I have to say Acton was great. Mike Gerber was excellent to work with and very straightforward with his ap Having worked with may dealetships in past I have to say Acton was great. Mike Gerber was excellent to work with and very straightforward with his approach. I appreciate all the advice as well as detail around the different Jeep Models. I would definitely highly recommend both Mike and your dealership to friends, family, and colleagues. Thanks, Stan More
A great experience! I have to say (in my experience) retail has gotten worse and worse over the years. People just seem to want to put in their 9 - 5 and don't want to go I have to say (in my experience) retail has gotten worse and worse over the years. People just seem to want to put in their 9 - 5 and don't want to go the extra mile. You ask questions about a product, they almost feel annoyed to answer. Almost, like "that is what google" is for... From the time I walked into this local dealer, until I took delivery of the car everyone was very, very helpful. From Gus (my sales associate) to Brian Loiseau and Dennis Arsenault they did not skip a beat. They made this process extremely easy and fun. Gus knew the car inside and out (and there are lots of bells and whistles). He did not keep me hanging on anything. When he said something, he did it. I have purchased over 13 vehicles over the years and this transaction by far was the best. Thank you Gus! Thank you Brian and Thank you Acton Chrysler Jeep for an awesome experience. Keep up the good work. Very refreshing working with a good local dealer that cares, rather than a "big box" dealer (won't name any names) that don't even call you back. Thanks again! Brian More
I had a wonderful experience Acton Chrysler Dodge Jeep Ram I recently purchased a brand new 2016 Jeep Wrangler Sport Unlimited through Samson Moses. I have been looking for a Jeep Wrangler Sport Unlimited for I recently purchased a brand new 2016 Jeep Wrangler Sport Unlimited through Samson Moses. I have been looking for a Jeep Wrangler Sport Unlimited for many months and visited some different dealerships in Central MA area. Samson was very professional and a real gentleman to work with and he found the vehicle I was searching for in my price range. Acton Chrysler Dodge Jeep Ram had better pricing and Samson was a real pleasure to work with. He was very honest, hard working and knowledgeable and I would recommend him to anyone looking to buy a car. Marian in the finance department was also very helpful and excellent with our transaction. Thank you Samson Moses and Acton Chrysler Dodge Jeep Ram! More