McGovern CJDR of Acton
Acton, MA
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Finally a dealership that is in it for you. Matt and Stephan are some of the most professional and compassionate sales folks I've ever dealt with when purchasing a vehicle. I was very unsure abo Matt and Stephan are some of the most professional and compassionate sales folks I've ever dealt with when purchasing a vehicle. I was very unsure about purchasing a Jeep, and to add onto that I was not ready to get serious about shopping for a vehicle during the pandemic. Luckily, I came across this team and they made it very easy for me to experience the vehicle, answered any questions I had (I had a lot- on their busiest day of the month), and really pulled through with an amazing deal for me- and dealt with the safety of the transaction (virus is still present now) flawlessly... They really care about their customers' happiness, and I've never felt that from a dealership before. Definitely recommend. More
Got me back into my perfect car I am a diehard Mopar fan who loved my 2013 SRT8 Challenger. Unfortunately, when I had catastrophic engine failure, I thought my days of fast and fun c I am a diehard Mopar fan who loved my 2013 SRT8 Challenger. Unfortunately, when I had catastrophic engine failure, I thought my days of fast and fun cars were done for. I spoke with Kendra over at Acton Dodge about finding a Jeep Gladiator (if I can't go fast, I may as well go over everything, right?), and she asked if there was any additional vehicles I was interested in. I told her if she could find me a manual Scat Pack Challenger to send some numbers, but I assumed the car would be out of my price point. After a day of Gladiator shopping at other dealers, I came home to an e-mail from Kendra with both a Gladiator and Challenger quote. I was surprised to learn that with the promotions and aggressive pricing, the Challenger wasn't far off from my budget! I scheduled a visit to the dealership and was set up with Brittany in Sales. She was friendly and direct, understood what I wanted and didn't play any games. Buying a car isn't the most fun process, with all the negotiating and pressure, but Brittany made it easy. Even after realizing I wasn't eligible for some of the initial promotions, she went out of her way to find me additional discounts and came back with a great price. I did my due-diligence in researching other dealerships and looking for other Challengers, but nobody could even match the deal at Acton- including a high volume dealership in Virginia with deep discounts. I met back up with Brittany and was ready to pull the trigger! The Scat Pack I was purchasing was on another lot, but she said she'd do everything she could to hurry up the transfer before the holiday weekend. This was a Wednesday, and I had a car club event I wanted to debut the new ride at on Sunday. They got the car late Friday night and tried everything they could to get the paperwork done, but a delay with my insurance company looked like all hope was lost of getting the car that weekend. But by some miracle, and I imagine some string pulling by Brittany, they were able to register the car on Saturday for me! Brittany put up with all of my silly requests and questions with a smile and we had some great laughs. I definitely want to thank the entire team at the dealership for making it all happen, and even though I loved my old SRT8 I am enjoying the new car even more! Oh, and that event on Sunday was a blast- I put 400 miles on the car in just 2 days! Thanks again Kendra, Brittany and the entire staff at Acton Dodge! More
AMAZING EXPERIENCE One week ago I walked into this dealership and was immediately greeted by Samson Moses. He was professional. He made me feel comfortable and welcome, One week ago I walked into this dealership and was immediately greeted by Samson Moses. He was professional. He made me feel comfortable and welcome, a sincere pleasure to work with. The Business Manager, Ethan Ledoux, was also great to work with. Today I picked up my Jeep. Top notch Customer Service!! More
Good experience never painless The dealership was second we visited to purchase a Jeep Cherokee.. The visit to the dealership closest to our home was unproductive and we gave Acton The dealership was second we visited to purchase a Jeep Cherokee.. The visit to the dealership closest to our home was unproductive and we gave Acton our final shot st Jeep ownership. Although the process ostensibly tense the team came through and made the deal happen. Lou is a straight shooter and the negotiation was above board. In the end it worked out for both parties. Financing manager is knowledgeable and consumer oriented no high pressure. I brought my first car a Chevy in 1979 and this was the best dealership I dealt with. More
Great Service Served Up Quickly Though I travel the country, I always come back to Acton Dodge Jeep Ram! The sales team is always a pleasure to work with. Samson Moses is a thoughtfu Though I travel the country, I always come back to Acton Dodge Jeep Ram! The sales team is always a pleasure to work with. Samson Moses is a thoughtful and knoweldgable salesman. Thank you Samson! I've been to other Chysler dealerships for service, but none even come close to the customer care I receive here. Thank you! More
Acton Chrysler has ZERO common courtesy. Beware. Acton Chrysler had a good price for the vehicle I was going to purchase. I was in contact with the internet sales rep, who was for all intents and pur Acton Chrysler had a good price for the vehicle I was going to purchase. I was in contact with the internet sales rep, who was for all intents and purposes adequate at her job. She called me and we exchanged info. I then emailed her and told her I was on my way for the vehicle we discussed. She knew I was only interested in that vehicle specifically. I also told her it takes upwards of 45 min for me to get there. Instead of letting the sales team that someone was travelling a good distance to possibly purchase a specific vehicle, I got to the dealership and spent 15-20 minutes there before anyone even spoke to me. Finally, a gentleman asked if I needed something and I told him I needed to speak with the lady I spoke with on the phone. She finally came out, by this time I had been there at least 20-25 min. She got another salesman to help me who by his own admission was busy with another client. He asked to make a copy of my license etc. The internet lady told him the vehicle I was interested in and when after 30 min we were finally walking out to the car to drive it, another salesman walked up and said "i just sold it, I'm about to write it up" No heads up, nothing. So I drove 2 hours on a Sunday afternoon for nothing. Common courtesy or good business practice would have said that the head sales team should've been aware that I was on the way for that vehicle and at least gotten a chance since I have no doubt I had told them I was on my way long before the other customer decided to buy it. I will certainly not be going back to Acton Chrysler because clearly they don't have peoples best interest at the forefront. It was all about how fast can we sell and too bad if you were driving from out of town. Clearly the integrity of the people working there is a very low bar. More
Got me a great van Got hooked up with a good van and couldn’t be happier with how clean and smooth it ran they worked with me after I bought to make sure everything was Got hooked up with a good van and couldn’t be happier with how clean and smooth it ran they worked with me after I bought to make sure everything was fine tuned. More
Extremely Satisfied Customer! I wouldn’t go anywhere else! My mother had such a great experience here and working with Wade. My brother then purchased his truck at Acton CJR and ha I wouldn’t go anywhere else! My mother had such a great experience here and working with Wade. My brother then purchased his truck at Acton CJR and had another fantastic experience working with Wade so when it was my turn for a new car there was no question where I was going! Acton CJR was my first and only stop and I left one very happy customer. This was hands down the best dealership and sales experience I’ve ever had. Wade was someone you could trust, was transparent and extremely patient, and I knew I’d be getting the best deal, and I did!! This dealership honestly makes you feel like family. I am so happy with my new Jeep and I can thank Wade, Eva and Acton JCR for such a painless and enjoyable car shopping experience. THANK YOU More
Great Experience After the horrific experience I had at 495 Jeep, I was afraid to try another Jeep dealership. I initially spoke with Hannah and I told her about my e After the horrific experience I had at 495 Jeep, I was afraid to try another Jeep dealership. I initially spoke with Hannah and I told her about my experience at 495. She answered all of my questions and then put me in touch with Shawnee, who was very honest and truly helpful. I went down to the dealership that weekend and both Hannah and Shawnee met with me and assured me I would not have the same experience as I did a few days prior. They were right. I worked with Brittany and she was terrific. She was highly knowledgeable of the vehicle and made me feel extremely comfortable. I love my Grand Cherokee and I can’t thank them enough for their professionalism and care. More