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McGovern CJDR of Acton
Acton, MA
501 Reviews
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January 27, 2019
Acton Chrysler has ZERO common courtesy. Beware. Acton Chrysler had a good price for the vehicle I was going to purchase. I was in contact with the internet sales rep, who was for all intents and pur Acton Chrysler had a good price for the vehicle I was going to purchase. I was in contact with the internet sales rep, who was for all intents and purposes adequate at her job. She called me and we exchanged info. I then emailed her and told her I was on my way for the vehicle we discussed. She knew I was only interested in that vehicle specifically. I also told her it takes upwards of 45 min for me to get there. Instead of letting the sales team that someone was travelling a good distance to possibly purchase a specific vehicle, I got to the dealership and spent 15-20 minutes there before anyone even spoke to me. Finally, a gentleman asked if I needed something and I told him I needed to speak with the lady I spoke with on the phone. She finally came out, by this time I had been there at least 20-25 min. She got another salesman to help me who by his own admission was busy with another client. He asked to make a copy of my license etc. The internet lady told him the vehicle I was interested in and when after 30 min we were finally walking out to the car to drive it, another salesman walked up and said "i just sold it, I'm about to write it up" No heads up, nothing. So I drove 2 hours on a Sunday afternoon for nothing. Common courtesy or good business practice would have said that the head sales team should've been aware that I was on the way for that vehicle and at least gotten a chance since I have no doubt I had told them I was on my way long before the other customer decided to buy it. I will certainly not be going back to Acton Chrysler because clearly they don't have peoples best interest at the forefront. It was all about how fast can we sell and too bad if you were driving from out of town. Clearly the integrity of the people working there is a very low bar. More
by mt7mlk
Employees Worked With
Victoria and Jean
January 25, 2019
Got me a great van Got hooked up with a good van and couldn’t be happier with how clean and smooth it ran they worked with me after I bought to make sure everything was Got hooked up with a good van and couldn’t be happier with how clean and smooth it ran they worked with me after I bought to make sure everything was fine tuned. More
by Isaac
Employees Worked With
Matt Carey
December 30, 2018
Extremely Satisfied Customer! I wouldn’t go anywhere else! My mother had such a great experience here and working with Wade. My brother then purchased his truck at Acton CJR and ha I wouldn’t go anywhere else! My mother had such a great experience here and working with Wade. My brother then purchased his truck at Acton CJR and had another fantastic experience working with Wade so when it was my turn for a new car there was no question where I was going! Acton CJR was my first and only stop and I left one very happy customer. This was hands down the best dealership and sales experience I’ve ever had. Wade was someone you could trust, was transparent and extremely patient, and I knew I’d be getting the best deal, and I did!! This dealership honestly makes you feel like family. I am so happy with my new Jeep and I can thank Wade, Eva and Acton JCR for such a painless and enjoyable car shopping experience. THANK YOU More
by KaitlinLG
Employees Worked With
Eva , Bill Cunningham, Wade Tyler , Marian Dirienzo
October 11, 2018
Great Experience After the horrific experience I had at 495 Jeep, I was afraid to try another Jeep dealership. I initially spoke with Hannah and I told her about my e After the horrific experience I had at 495 Jeep, I was afraid to try another Jeep dealership. I initially spoke with Hannah and I told her about my experience at 495. She answered all of my questions and then put me in touch with Shawnee, who was very honest and truly helpful. I went down to the dealership that weekend and both Hannah and Shawnee met with me and assured me I would not have the same experience as I did a few days prior. They were right. I worked with Brittany and she was terrific. She was highly knowledgeable of the vehicle and made me feel extremely comfortable. I love my Grand Cherokee and I can’t thank them enough for their professionalism and care. More
by kv1818
Employees Worked With
Hannah, Shawnee and Brittany
August 20, 2018
Excellent I worked with Sampson and he was terrific, Every one was very friendly and welcoming. I purchased my Jeep Friday and it was ready to go Monday, I worked with Sampson and he was terrific, Every one was very friendly and welcoming. I purchased my Jeep Friday and it was ready to go Monday, More
by Ellen v
Employees Worked With
Samson Moses
August 15, 2018
Woman finally comfortable working with dealership on her own I think the best accolade I can give Acton JEEP is that I can work directly with them to purchase a vehicle. They are honest, friendly, responsive an I think the best accolade I can give Acton JEEP is that I can work directly with them to purchase a vehicle. They are honest, friendly, responsive and patient. I am so happy with Wade Tyler who took time to answer a lot of my questions and to also proactively share information about the new vehicle. More
by Leslie.zales
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Wade Tyler
August 13, 2018
Excellent first buying experience I just got my first Jeep from the Acton Jeep dealership and had Wade Tyler help me with the process. He made the experience extremely enjoyable and un I just got my first Jeep from the Acton Jeep dealership and had Wade Tyler help me with the process. He made the experience extremely enjoyable and understandable. I love my car so far and there is no doubt I will be recommending him and his dealership to people looking for some new wheels. More
by BF’snewcar
Employees Worked With
Wade Tyler
August 12, 2018
Awesome first car buying experience Wade was a huge help to us while we decided on a first vehicle for our son. He was patient, very knowledgeable and efficient. And, he went above and b Wade was a huge help to us while we decided on a first vehicle for our son. He was patient, very knowledgeable and efficient. And, he went above and beyond to locate the car we wanted. He was honest and straightforward. Car buying can be stressful, but Wade made sure we were comfortable with our decisions. I highly recommend him. And, the folks in the business office were great, too. Thank you! More
by Mary465
Employees Worked With
Eva Kraus, Wade Tyler , Marian Dirienzo
August 08, 2018
Quick and simple Samson was awesome to work with. Made it easy and simple for us. We’ve bought from him in the past and had the same experience. Samson was awesome to work with. Made it easy and simple for us. We’ve bought from him in the past and had the same experience. More
by Sgoodwin18
Employees Worked With
Samson Moses
August 07, 2018
Great Honest Dealership! This is my second new Jeep purchase, but 6th vehicle purchase over 15 years from this dealer. They are always honest and fair. Wade and Dennis helpe This is my second new Jeep purchase, but 6th vehicle purchase over 15 years from this dealer. They are always honest and fair. Wade and Dennis helped me order my latest Jeep Wrangler and kept me informed as to when it would arrive. The price was fair with none of the typical "car sales tactics" to squeeze me for more money. I have also always received fair trade-ins throughout the years. The owner is present often and their employees have many years of service. Thank you Dennis and Wade. More
by Dalak
Employees Worked With
Dennis Arsenault, Wade Tyler
