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McGovern CJDR of Acton

Acton, MA

Overview
Reviews
4.9
500 Reviews
Call Dealership (978) 263-7300
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196 Great Rd

Acton, MA

01720

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Showing 500 reviews

November 20, 2024

Had an issue with work, not being completed completely. Sent a picture and haven’t heard any word back about it. Otherwise, everything was communicated properly. But no response to the issue of incompleted More

by Talon8433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gratiano
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November 19, 2024

Drop off of the vehicle was easy and quick. They kept me informed the whole time they had the vehicle and requested approval before doing any work that was not listed. More

by Jmpatt60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
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Nov 20, 2024 -

McGovern CJDR of Acton responded

We're delighted to hear that your experience with McGovern Chrysler Jeep Dodge Ram Acton was smooth and well-communicated. Keeping our customers informed is a top priority, and we're glad it made a difference for you!

November 19, 2024

Great service, nice people, quality work, great communication and correspondence. Great customer service and conscientious. More

by lindblad222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
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Nov 20, 2024 -

McGovern CJDR of Acton responded

Thank you for sharing your positive experience with McGovern Chrysler Jeep Dodge Ram Acton! We're delighted to hear that our team provided great service and communication. We appreciate your support and look forward to serving you again in the future!

November 16, 2024

My experience with Mcgovern was above and beyond. Very happy. Dan Gauthier thank you so much More

by wantaford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mutaz
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Nov 18, 2024 -

McGovern CJDR of Acton responded

We are glad to hear that Dan provided excellent service. Thanks for working with the McGovern Chrysler Jeep Dodge Ram Acton team!

November 15, 2024

Moving from gas to plug-in hybrid came with lots of questions and a steep learning curve. My sales associate Mich made the process clear and easy, introducing the expertise of the McGovern team while w More

by denalijay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mich, Hannah, Ellen, Jason, woman who taught me app and uconnect screens
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Nov 15, 2024 -

McGovern CJDR of Acton responded

We're delighted to hear that Mich and the McGovern Chrysler Jeep Dodge Ram Acton team made your transition to a plug-in hybrid smooth and informative. Thank you for trusting us with this important decision, we're here if you have any more questions!

November 14, 2024

Kyle was excellent. organized efficient,personable ,explained the service professional. Mike was also very good More

by richarddonaldsontyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rand
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Nov 14, 2024 -

McGovern CJDR of Acton responded

Richard, we're delighted to hear that Kyle and Mike provided you with excellent service at McGovern Chrysler Jeep Dodge Ram Acton. Thank you for sharing your experience!

November 11, 2024

I am waiting to see if my differential will be covered by my extended warranty. That was Monday. Tomorrow is Friday and I haven't heard anything. I might consider going to another jeep dealer after the week More

by ruthiesmith52185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
Report | Print
Nov 12, 2024 -

McGovern CJDR of Acton responded

Ruthie, I apologize for the delay in communication regarding your warranty. We aim to provide timely updates and it's concerning that we've fallen short here. Please reach out at your earliest convenience so we can assist you further with this matter. Thank you, Mutaz Mousa - General Manager - mmousa@mcgovernauto.com

November 09, 2024

I appreciated that the major repairs to my elderly Jeep were done in time for me to use it over an upcoming weekend. More

by chris.byrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
Report | Print
Nov 11, 2024 -

McGovern CJDR of Acton responded

We're glad to hear that our team at McGovern Chrysler Jeep Dodge Ram Acton was able to complete the repairs in time for your weekend plans, Chris. Thank you for choosing us, and we hope your Jeep is running smoothly!

November 04, 2024

Both Bart Catalan and Kyle Mcosker were professional and knowledgeable. I was given options on how to proceed with my service issues, which were appreciated. Kyle and Bart were also friendly and personable More

by K-PWMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano and Kyle Mcosker
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Nov 04, 2024 -

McGovern CJDR of Acton responded

Thank you for sharing your experience with Bart and Kyle at McGovern Chrysler Jeep Dodge Ram Acton! We're glad to hear they provided professional, knowledgeable service and made the process enjoyable. We appreciate your feedback!

November 02, 2024

Very detailed to the customer needs- has multiple locations in New England- good management team More

by Bconnolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Arsenault, Chris Couture, Wade Tyler , Lou Angelli
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Nov 04, 2024 -

McGovern CJDR of Acton responded

Thank you for reviewing McGovern Chrysler Jeep Dodge Ram Acton! It was so kind of you to share your experience. See you next time!

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