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McGovern Buick GMC of Westborough
Westborough, MA
127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 127 reviews
August 31, 2022
I bought my third vehicle with Claudio Soares. He always goes the extra mile to help me and my family. It's always a pleasure working with Claudio and his crew, knowing we are getting the best dea He always goes the extra mile to help me and my family. It's always a pleasure working with Claudio and his crew, knowing we are getting the best deal in town. Thanks a bunch, my friend! More
by GMC Denali 2021
Employees Worked With
Claudio Soares
August 30, 2022
I like to say thank you to Douglas he did everything to make the deal smoothly as possible, very friendly, trustworthy. I definitely recommend MCGOVERN BUICK to my family and friends. make the deal smoothly as possible, very friendly, trustworthy. I definitely recommend MCGOVERN BUICK to my family and friends. More
by camaroamarelo
Employees Worked With
Douglas Barcelos and Claudio Soares
August 10, 2022
Stopped by today to check as to when gm will be shipping our retrofit kits for missing chipsets for my sierra2500 and to also determine if the adaptive cruise control was part of the missing chips. Jim Saug our retrofit kits for missing chipsets for my sierra2500 and to also determine if the adaptive cruise control was part of the missing chips. Jim Saughnessy was my salesperson and happened to be in. He took time to confirm that indeed the adaptive cruise control is part of the missing chips. My complaint and concern is not with Jim or the dealership, both including the service dept have been superb. I recommend the service dept highly. However GM would be well advised to communicate with its customers and frankly dealers regarding precisely what is missing in terms of functionality from the missing chipsets. I would think GM would find it VERY concerning that the adaptive cruise control settings can be turned on and from a "display" aspect indicate its working leaving it to the driver to discover it doesn't work at all. This could easily lead an inattentive driver or one used to another vehicle in which it is WORKING (my 2021vw gli for example) in combination with obvious inattention to be involved in an accident. GM in my view has left itself very open to a law-suit in this sue everybody for everything environment. That said, it was so nice to see Jim and even though his sale to me is long done and over took unrushed time to update me as best he is aware regarding how gm and he will be contacted when missing chipsets become available for my truck. In the past I've had interaction with two other local GMC dealerships and sales folks. Jim and McGovern stand head-and-shoulders far above. More
by ev
Employees Worked With
James Shaughnessy
June 25, 2022
I just bought my car about 2 weeks ago with Omar. I ABSOLUTELY love my car. My experience with Omar was absolutely fantastic. You’ll only want to work with him if you buy your car here! I ABSOLUTELY love my car. My experience with Omar was absolutely fantastic. You’ll only want to work with him if you buy your car here! More
by V johanson
Employees Worked With
Omar
March 26, 2022
These guys are great, right from the manager then to the finance and the salesman. Can’t say enough. If your looking for a vehicle call these guys and they will make it happen! finance and the salesman. Can’t say enough. If your looking for a vehicle call these guys and they will make it happen! More
by Cathedralproperty
Employees Worked With
Taylor and vinny
January 06, 2022
Excellent service! I needed a car- reliable and affordable- Mr. Shaughnessy made the process quick and easy. The whole staff was friendly and knowledgeable, I recommend anyone in the market for a c affordable- Mr. Shaughnessy made the process quick and easy. The whole staff was friendly and knowledgeable, I recommend anyone in the market for a car to reach out to this dealership for professional, knowledgeable, and friendly service! Highly recommend this dealership for you car buying needs! More
by Maryelizabethwhiting20
Employees Worked With
Mr. J Shaughnessy
November 11, 2021
What a great sales experience. I went in with an appointment on a car I was 90-% sure I was going to purchase. I walked out with a different car but in the process, I found that not all dealers are appointment on a car I was 90-% sure I was going to purchase. I walked out with a different car but in the process, I found that not all dealers are the same. Heather and Jim treated me with the utmost professionalism and courtesy. Car buying can take time to process, and I was not left languishing on my own but instead spent time bantering with Jim in wide ranging and friendly conversation. Time simply flew by. When I picked up the vehicle it only had one key and Jim went further out of his way and contacted the previous owner asking if they had the second key. Jim called me 2 days later saying he was sending it to me by mail. Who does this – Jim does! He got his commission but kept working for me after it was all done. Highly recommend. More
by Dave P.
Employees Worked With
Jim S, Heather L.
November 08, 2021
We had made a reservation to see a vehicle. Vehicle was there ready to be seen and it was just what we were looking for. Heather responded promptly to all our e-mails, and upon arrival Carmen was there to there ready to be seen and it was just what we were looking for. Heather responded promptly to all our e-mails, and upon arrival Carmen was there to greet us and help us through the usually long process, but this was EASY car buying if there ever was. Car was cleaned up, washed and attended to promptly and off we were in our new vehicle. So thanks to all for your part in making this a great experience. Art and Denise More
by ducharmedede
Employees Worked With
Heather and Carmen
