McGovern Buick GMC of Westborough
Westborough, MA
Filter Reviews by Keyword
By Type
Showing 103 reviews
Excellent customer service! I worked with Alberto and Taylor and they were both very accommodating and helpful! Would 100% recommend buying from here. Thank You! Taylor and they were both very accommodating and helpful! Would 100% recommend buying from here. Thank You! More
Alberto Dutra helped me recently purchase a Buick Encore. He was very knowledgeable, kind and friendly walking me through the entire purchase. The entire process went smoothly! He was very knowledgeable, kind and friendly walking me through the entire purchase. The entire process went smoothly! More
Fabulous experience. Everyone was helpful and friendly. Kyle went above and beyond to get me into a new car that was perfect for me and my family. Kyle went above and beyond to get me into a new car that was perfect for me and my family. More
Recently met with Alberto to look at a used Ford Taurus. He was very accommodating and helpful. Glad I stopped in there on a rainy night. Thank you! He was very accommodating and helpful. Glad I stopped in there on a rainy night. Thank you! More
The service was great, Kyle was very helpful finding exactly what truck I was interested in and keeping it in the price range I said. highly recommend using this dealership! exactly what truck I was interested in and keeping it in the price range I said. highly recommend using this dealership! More
I went inside first person I spoke to was Alberto D. From the start I thought that I was only going to test drive the car and then work on the financial part within a couple of days. I’m not the type of pers the start I thought that I was only going to test drive the car and then work on the financial part within a couple of days. I’m not the type of person that’s likes to be rushed or pressured to buy a certain car whenever I walk into a dealership but Alberto made me feel in no way that I was being pressured to buy the truck today. And when he came back with the numbers is was actually better than what I was expecting for my monthly payment. You guys have a truly talented and Amazing sales consultant their ! Now I get to enjoy my new GMC Yukon XL that I’ve been looking for months. Once again thanks Al ! More
There’s no doubt buying a car can be a headache and time consuming process, not with Alberto. He throughly went over all bells and whistle, taught me how to operate the tech, gave me a killer deal, lastly consuming process, not with Alberto. He throughly went over all bells and whistle, taught me how to operate the tech, gave me a killer deal, lastly he treated me with respect, kindness and professionalism. I’ll only buy cars from him. Where Alberto goes I go 10/10 Would Recommend More
Great Buying Experience I searched for the car I wanted locally and on line. I found the car I wanted at Westborough Buick who had the car for the best price. I meet with my I searched for the car I wanted locally and on line. I found the car I wanted at Westborough Buick who had the car for the best price. I meet with my sales person Alberto and he answered every question I had and responded prudently and quickly to ever request I made. This was the best service from a Sales Associate and Dealership that I have experienced. I would highly recommend if you’re looking for a car go down and talk to Alberto Dutra you will not be disappointed. More
Service Center Bought a NEW Truck.... had them put expensive 20" rims on it.... Month later I needed a new tire/rim.... Service center gave me a fake pricing/ wouldn Bought a NEW Truck.... had them put expensive 20" rims on it.... Month later I needed a new tire/rim.... Service center gave me a fake pricing/ wouldn't give me the part numbers so that I'd have to us them instead of pricing comparing online... The work was done and got my new tire/rim.... for 400dollars more than they told me over the phone... I planned to sell the rim/tire the old on my own... when I searched my truck for it a day later... it was gone. The service center employees had taken it and sold it on their own without asking if they could take it.... General manager/ Assistant manager tried to lie their way around it saying that it was a GMC program that any old rims needed to go back to the manufacturer... After a couple hours they changed their tune and said it was my property and apologized that it was gone... but nothing they could do... no reimbursement or discount off the service. Just left me high and dry. Overall service took way longer than they told me... had to have town fair tire redo the alignment & balancing.... that I had already paid this "dealership" to do. More
Dishonest and Deceiving Salesman Carmen was very unprofessional and rude, including hanging up on me over the phone. This dealership refuses to negotiable with customers and Salesman Carmen was very unprofessional and rude, including hanging up on me over the phone. This dealership refuses to negotiable with customers and when you try the salesman turns to the tactic of becoming angry and “reminding” you that they are a non-negotiating dealership. Keep looking, don’t waste your time. They will however, negotiate on trying to screw you out of your trade in! Forced me into using their financing or else wouldn’t take my deposit! More