McGovern GMC of Westborough

We visited to test drive a used car, and the manager offered a "today-only" discount with a surprisingly high interest rate for finance and forced us to take on the same day. When we returned the next d offered a "today-only" discount with a surprisingly high interest rate for finance and forced us to take on the same day. When we returned the next day, the sales manager tried to create a false sense of urgency, claiming another buyer was on the way and he gave call after an hour. He refused to honor the previous day's discount, tried to hit us with a "penalty" fee, and suddenly hiked the interest rate to 18%. ​When we asked to see the written breakdown from the day before, he refused to show us the numbers. It was a clear attempt to make a pure profit through an interest rate markup. Even though my bank pre-approved me for a 9% rate, the manager refused to accept outside financing. I had really good opinion on MCGOVERN and sales manager is ruining the reputation by scamming people by not being transparent. If the sales manager-had been transparent instead of trying to scam us, we would have bought the car. Save yourself the stress, watch the interest rates closely, and be prepared to walk away. More

Ben made the process fast, easy and exactly what you want from going to a dealer. Thank you sir! from going to a dealer. Thank you sir! More

Management, finance and sales all took the time to make sure I had a good experience with McGovern. I would recommend you shop for your new vehicle at McGovern. sure I had a good experience with McGovern. I would recommend you shop for your new vehicle at McGovern. More

I had an absolutely outstanding experience buying my car and it’s all because of Ben. He spent the extra time to explain everything with no rush, was so knowledgeable of my car and countless other vehicles and it’s all because of Ben. He spent the extra time to explain everything with no rush, was so knowledgeable of my car and countless other vehicles that I was considering. I always felt like I had someone in my corner. Ben genuinely cared about getting the exact car I wanted. I can’t recommend Ben enough and just want to say thank you!! More

Great sales approach, never felt pressured. Would definitely recommend to friends and family for future purchases! Would definitely recommend to friends and family for future purchases! More

Alex was very easy to communicate with and did not pressure my wife and I at all throughout the entire process. pressure my wife and I at all throughout the entire process. More

McGovern has never disappointed This my fourth car Excellent Service Salesperson was tremendous through out the process car Excellent Service Salesperson was tremendous through out the process More

Very professional. Sales people here for the best possible outcome for you when it comes to making a decision Sales people here for the best possible outcome for you when it comes to making a decision More

The sales guy Ben was very helpful . Fair price on the used suv I bought. The service department was very kind and easy to work with. Fair price on the used suv I bought. The service department was very kind and easy to work with. More

I want to thank the Mc Govern service team for takeing great care of my vehicle while it was in for service. Parts came faster than expected and the repair was compleated way ahead of schedule. great care of my vehicle while it was in for service. Parts came faster than expected and the repair was compleated way ahead of schedule. More