McGovern Buick GMC of Westborough
Westborough, MA
Filter Reviews by Keyword
By Type
Showing 98 reviews
Angela and the service team were great to work with. We brought our Tahoe in with a few concerns. Angela was easy to reach and kept us updated with the concerns. The service team did a great job diagnos We brought our Tahoe in with a few concerns. Angela was easy to reach and kept us updated with the concerns. The service team did a great job diagnosing the problem and went above and beyond to find a solution. More
I went to McGoverns last evening thinking of trading in my 2020 Envision for a newer envision. Ben was more than polite and helpful in every degree and I ended up driving away in a new envision . Ben was my 2020 Envision for a newer envision. Ben was more than polite and helpful in every degree and I ended up driving away in a new envision . Ben was not only helpful in getting the payments to the amount I felt comfortable with but helped loading my new car explaining on how to take care of everything else I needed to do and showing me the new vehicle He made the experience very pleasant and I will certainly recommend him to anyone I know looking for a vehicle More
Great experience from the moment I walked through the door right up until I drove off the lot with my new truck. They are helpful, honest, not pushy or like typical sales people. I couldn’t be happier wi door right up until I drove off the lot with my new truck. They are helpful, honest, not pushy or like typical sales people. I couldn’t be happier with my experience here More
Service was excellent. Angela provided me with timely updates. The dealership followed up a number of times with Car Guard (extended warranty provider) to ensure the th Angela provided me with timely updates. The dealership followed up a number of times with Car Guard (extended warranty provider) to ensure the they received all information necessary to validate my claim. The result of their effort was Car Guard agreed that the engine should be replaced. The work, once it was approved, was completed on schedule. The dealership also provided a loaner vehicle for the duration of the service at no cost to me. More
First of all Angela was very helpful and professional. She made arrangements to have someone take me home and pick me up when my car was ready. She also took the time to explain what the technician would She made arrangements to have someone take me home and pick me up when my car was ready. She also took the time to explain what the technician would do to make the necessary repairs and gave me an estimate of what it was going to cost to do the job. But best of all when the repairs were completed she saved me a lot of money explaining that some of the repairs weren’t necessary right now. I know she didn’t have to do that. It’s nice to know your employees are looking out for the customers. You can be sure I will be telling my friends about how you’re dealership has the customers satisfaction number one. I bought my 2017 Acadia from your dealership in Mansfield about 3 years ago. The car has treated me right and the service was excellent. I will continue to have it serviced at your dealership knowing that things are done right. Thank you! Raymond Brassard 😊👍 More
The dealership is clean and the service people are great. Service Advisor, Angela, greeted me politely and was very professional during my visit, keeping me updated throughout. Service Advisor, Angela, greeted me politely and was very professional during my visit, keeping me updated throughout. More