McGovern Buick GMC of Westborough

Brought my 2018 Acadia in for oil change and a weld battery. Angela in the service sept was professional and courteous. Battery needed replacement. They waived the replacement fee (over $100). Also did battery. Angela in the service sept was professional and courteous. Battery needed replacement. They waived the replacement fee (over $100). Also did a brake check. Angela didn’t try to push any services I didn’t need. Brakes checked out fine. I wholeheartedly recommend McGovern for GMC service needs. More

Excellent service and communication. Evan did a great job taking care of us. He is friendly and explains the service in a clear and positive way . We are very happy with his professional Evan did a great job taking care of us. He is friendly and explains the service in a clear and positive way . We are very happy with his professionalism. Thanks. More

I could not be happier with the experience I had at McGovern GMC. Working with Ben Fasano was an absolute pleasure. He was very knowledgeable and professional. Ben took the time to show me the in’s McGovern GMC. Working with Ben Fasano was an absolute pleasure. He was very knowledgeable and professional. Ben took the time to show me the in’s and out’s of the vehicle and answer all my questions. I never once felt pressured. Ben’s a great addition to McGovern GMC. Vinny in finance was also a pleasure to work with. Heather, our very first contact, was so personable and a joy to talk to! 😀 More

I had a great experience buying my car. Omar was wonderful and never did I feel pressured into anything. I will be back. Omar was wonderful and never did I feel pressured into anything. I will be back. More

Very professional staff. Provided complete description of work done. Clearly communicated progress of work. Provided me with transportation home while work was being done. Provided complete description of work done. Clearly communicated progress of work. Provided me with transportation home while work was being done. More

Excellent service done quickly when they said it would done very professional to deal with great done very professional to deal with great More

We brought our recently purchased van from McGovern GMC for service because of a check engine light. The service team did a diagnostic test and worked on a solution while we waited. They also offered us al for service because of a check engine light. The service team did a diagnostic test and worked on a solution while we waited. They also offered us alternative transportation if they needed to keep our car for further tests - which ultimately wasn’t needed. The service manager came out to speak with us a few times to give us updates. We were treated with respect and concern as they kept us informed. We felt confident that they were determined to “get it right” and get us on our way as soon as possible. Thanks McGovern for the great service. More

Ben provided highly personalized service while helping us select the vehicle that met our needs. He is friendly as well as a knowledgeable professional. He worked hard to help us purchase a car that matched select the vehicle that met our needs. He is friendly as well as a knowledgeable professional. He worked hard to help us purchase a car that matched our budget. We had a lot of confidence in his desire to help us. He checked in with us frequently to let us know how and when we could get the car we wanted and he took care of all the registration details. It was a hassle free experience from start to finish. We would go back to McGovern any time we needed a vehicle. More

I brought my car in twice for the transmission. I had to wait for the specialist. The paperwork said the car would be in there several days to fix. They have to now order parts. When are the pa I had to wait for the specialist. The paperwork said the car would be in there several days to fix. They have to now order parts. When are the parts coming. This has taken a long time and I'm afraid to drive my car and now missing out on a class. Can someone please assist. Thank you and please advise. More

Took my car in for my 1st maintenance service. Angela was my service advisor that helped me and she was fantastic & very friendly and accommodating. I had a great customer service experience at M Angela was my service advisor that helped me and she was fantastic & very friendly and accommodating. I had a great customer service experience at McGovern Buick in Westborough and so I highly recommend them & also the service advisor Angela. More