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McGovern Buick GMC of Westborough
Westborough, MA
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Our sales person Tom, was able to show me vehicles according to my requirements. Tom was full of knowledge on each vehicle I looked at. according to my requirements. Tom was full of knowledge on each vehicle I looked at. More
Over charge, manufacturer error. Facing bankruptcy. I bought a 2018 GMC Sierra 1500 5.3L "Elevation". I have been upside down on this loan since I purchased it. I bought the truck a Facing bankruptcy. I bought a 2018 GMC Sierra 1500 5.3L "Elevation". I have been upside down on this loan since I purchased it. I bought the truck at 30,000 miles in August 2021. By the time I was at 40,000 miles, I owed more than $13,000 than the truck was worth. Not to mention, one of the rims was scratched before I drove it off the lot. This truck loan has been impossible to escape, it was financially ruining me. It is really upsetting to see them charge me the price of an SLT, when this is a basic trim level. This is just slimy. Now I am at 90,000 miles. The truck does not start. It abruptly stalled and stopped running. There are metal shavings in the oil. This could be up to $10,000 in damages. My truck is totaled and I am facing bankruptcy. GMC claims NO RESPONSIBILITY. GMC claims that there is NO MANUFACTURER ERROR. A lifter valve seriously fell out, and destroyed the engine, and motor. And they want me to pay for this. This is devastating, and it all started with unethical sales. DO NOT BUY FROM McGOVERN. DO NOT BUY A SIERRA. THEY WILL LET YOU DOWN. THE TRUCK WILL FAIL. THEY WILL NOT COMPENSATE YOU. More
I have to say that buying my new truck threw McGovern GMC was a great experience.Ben Fasano was my salesman he went above and beyond my expectations I would definitely recommend McGovern GMC and Ben Fasano. was a great experience.Ben Fasano was my salesman he went above and beyond my expectations I would definitely recommend McGovern GMC and Ben Fasano. More
Ben is an outstanding salesman. Very professional and I would definitely recommended him (and McGovern). Will definitely be coming back when I need a new vehicle. 5/5 Very professional and I would definitely recommended him (and McGovern). Will definitely be coming back when I need a new vehicle. 5/5 More
Zach was very knowledgeable and a pleasure to work with, 5 stars for Zach. 0 stars for the young lady at the desk as we picked up the car, we clearly interrupted her on her phone 5 stars for Zach. 0 stars for the young lady at the desk as we picked up the car, we clearly interrupted her on her phone More
Dave Mack and Omar Torres were both fantastic to work with. I got a great deal on the truck I wanted and no pressure to buy. Great experience overall! with. I got a great deal on the truck I wanted and no pressure to buy. Great experience overall! More