McGee Toyota of Hanover - Service Center
Hanover, MA
1,019 Reviews of McGee Toyota of Hanover - Service Center
Always great service! Dave Hill in the service department is the best! Always friendly and makes sure you understand everything that is going on with your car while it is i Dave Hill in the service department is the best! Always friendly and makes sure you understand everything that is going on with your car while it is in their care. More
Great Service When you first pull into the service department, you pull into a covered area so that you don't have to walk in the rain when entering the dealership. When you first pull into the service department, you pull into a covered area so that you don't have to walk in the rain when entering the dealership. The service advisor I dealt with was excellent; very friendly but also very to the point and was able to answer any question I had or find the answer if he did not know personally. Had an oil change done using my own oil, this wasn't a problem for them and everything went smoothly. Great service center, I will continue to bring my FJ back. More
Did what they said they would and the time frame stated. Brought my Tacoma in on a recall frame notice. Worked with Tim Root in service. He had pictures of the frame submitted . The frame replacement was ap Brought my Tacoma in on a recall frame notice. Worked with Tim Root in service. He had pictures of the frame submitted . The frame replacement was approved, and the work was performed in a timely fashion. I'm very pleased with the work done and the warranty service at McGee Toyota and their service department. More
Excellent service Friendly and efficient at Mcgee. The staff goes out of there way to get things done. I purchase all my vehicles from the Mcgee family dealerships for Friendly and efficient at Mcgee. The staff goes out of there way to get things done. I purchase all my vehicles from the Mcgee family dealerships for theee reasons. More
Great service Had my radio updated very fast and courteous great place.sevice Dept was very good .my family brings all our cars for service.all the service advisor Had my radio updated very fast and courteous great place.sevice Dept was very good .my family brings all our cars for service.all the service advisor are excellent to work with . More
Maintaining my RAV4 So far, I'm quite happy with the service and reliability of this dealership. I appreciate how they follow up on reminders for your appointment select So far, I'm quite happy with the service and reliability of this dealership. I appreciate how they follow up on reminders for your appointment selection. (email, phone messages) More
Service For example If you get the oppointment for maintenance of the car, they will not check your car for any other problem! Secondly they couldn’t fix my c For example If you get the oppointment for maintenance of the car, they will not check your car for any other problem! Secondly they couldn’t fix my car for which I leave my car for whole one day! The car they gave me to use was so dirty it’s unprofessional! I told service guy my back door Sound weird when you open it but he said it’s fine and when I told mechanic to please check it too, service guy told mechanic not to check it and behaved unprofessionally! I can’t drop my car for same reason again and again! More
Excellence Service staff exceptionally accommodating. Problem with noise coming from engine promptly diagnosed and fully explained to me as far as cost to repair Service staff exceptionally accommodating. Problem with noise coming from engine promptly diagnosed and fully explained to me as far as cost to repair. I've had no problems with my Tacoma since then. I have always found expert, professional customer service at McGee's. I especially commend service manager David Hill and service director Brian Davidson. These two employees have always rectified any problem my wife and I have had with the two cars we have purchased from McGee with a smile and a thoughtful, personal approach. More
Lost my keys After hours of inconvenience, two trips home and back to dealer, I was told we will do something for you. That never happened, interesting promise. After hours of inconvenience, two trips home and back to dealer, I was told we will do something for you. That never happened, interesting promise. More
Multiple services The service advisor told me during a routine oil change that my brakes needed to be replaced. He was considerate of the fact that I was waiting with t The service advisor told me during a routine oil change that my brakes needed to be replaced. He was considerate of the fact that I was waiting with two young children and made sure to schedule the next service at a convenient time. He even got two mechanics assigned to make the appointment go as quickly as possible. More