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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,014 Reviews

1,014 Reviews of McGee Toyota of Hanover - Service Center

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February 04, 2020

Service I went for my 35,000 mile service. They took me right in and I was only there 45 min. Quick and easy. Very comfortable in waiting area. Got to watch More

by TOIMADA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Excellent Service Rep: David Hill Dave Hill is wonderful. I've been going to him for many years and his knowledge and service is next to none. Highly recommended! Had my 2019 RAV4 in More

by FALCONF16A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
February 03, 2020

We had our 2018 rav 4 serviced and inspection sticker. Awesome service and very friendly to my family. We love the waiting room for our 3 year old and the snacks. Thanks again for great service More

by LOGANISJAMAICA
Recommend Dealer
Yes
Employees Worked With
Steve from service
January 30, 2020

Service department is awful would not recommend anyone go here they claimed to perform work they did not do and blatantly lied about performing the work More

by peterdarmetko
Recommend Dealer
No
Employees Worked With
AJ
Mar 09, 2020 -

McGee Toyota of Hanover responded

Peter, my name is Troy Ward, I'm the new GM of McGee Toyota. I know I can't change what happened in the past but if I can assist you in the future please feel free to contact me directly. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota

January 30, 2020

Acceptable yet disappointed My service advisor was friendly helpful, and informative, as were the people in the parts department. Had oil changed and radiator flushed. Time, part More

by ljb001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Allocca
Mar 09, 2020 -

McGee Toyota of Hanover responded

I'm sorry you weren't completely satisfied with our dealership, we'll use your feedback to improve in the future. Thank you. Troy M. Ward - General Manager - McGee Toyota

January 27, 2020

Excellent Dealership is excellent. They are always thorough and complete the work timely and at a reasonable price. Have been coming here for years and never ha More

by LYNNDFARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Allocca
January 27, 2020

Great service! Had one routine service appointment and a follow up to replace a tire..I was in and out both appointments.. My service advisor was friendly More

by EWOISZWILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root
January 27, 2020

Was highly professional in explaining the cost and time of each work and in addition the work that is not needed which cuts down on an unwanted expenditures More

by NWADU24
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Ragab
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2020

Just an oil change Joe was great and took great care of me. He also started a warranty ticket for my driver's side mirror which went seamlessly. Very happy More

by mmaalumni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca
January 25, 2020

Not Returning I've been coming to McGee for service on my 2012 Toyota Camry for years. I've always known that having service done at a dealership is more expensive More

by Akfek27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Mar 09, 2020 -

McGee Toyota of Hanover responded

I'm sorry to hear you won't be returning to our dealership. My name is Troy Ward and I'm the new GM of McGee Toyota. Please feel free to reach out to me directly to discuss. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota

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