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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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May 11, 2020

oil change visit The visit went really well - the staff was very helpful and right on time to accomodate for my visit. The car was ready and overall customer service w More

by MReyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root
May 11, 2020 -

McGee Toyota of Hanover responded

Thank you for your business and your kind words!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

May 10, 2020

Yes they were fantastic. Always have great service when I go there and they are very informative as to what my cars needs are. Never had any issues with them More

by David Freni
Recommend Dealer
Yes
Employees Worked With
Dave Hill
May 10, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and continued business David!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

May 07, 2020

, Happy with the service. Your customer service They are very thorough. Needs to get some other things corrected. Will be calling shortly. Thank you very much. More

by ELVIRA414
Recommend Dealer
Yes
Employees Worked With
A J Morrill
May 08, 2020 -

McGee Toyota of Hanover responded

Thank you for the business Elvira, we're here for you!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

May 04, 2020

I needed diagnostic tests to determine that the car battery needed replacing. Excellent service. Car is starting up as normal. Scheduled a follow up for the state inspection. More

by sstourss754
Recommend Dealer
Yes
Employees Worked With
Tim Root, Steve Hall
May 04, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words, your business and the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 30, 2020

Great service! I came in for recommended work. It was done well and in a timely fashion. The estimate was honored. I had a recall, which was also done well and in More

by BALLET2CAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 30, 2020 -

McGee Toyota of Hanover responded

Thank you for your business and the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota

April 27, 2020

Excellent service in a timely manner My car was ready Excellent service in a timely manner My car was ready within the time interval promised Also social distancing was good with the right Amy of cust More

by piapeters
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 27, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 27, 2020

Scheduled service Nobody in the service department had on a mask or gloves, it was not a safe feeling environment, also it took well over an hour for a sticker and rota More

by JOHNS9900
Recommend Dealer
No
Employees Worked With
Don't know the names
Apr 28, 2020 -

McGee Toyota of Hanover responded

John, I'm sorry about the wait time on Saturday, we had an influx of walk in traffic that day that was unexpected due to the lockdown. As far as safety measures of our service department, we are doing everything possible to protect our employees and customers. Masks are worn by personnel in common area's such as the customer waiting area and gloves are worn when necessary. We have a strict hand washing policy and have the common area's cleaned and disinfected multiple times daily. We also have a six foot social distance policy. If you would like to discuss further please feel free to reach out to me directly. Thank you for your business and your feedback, its customers like you that help us improve. Troy M. Ward - General Manager - McGee Toyota of Hanover

April 27, 2020

Hi everyone in this very difficult times hopefully better times are sooner than the later ! Well to get down to my last week service same polite and professional service as I have received the last 30 plus More

by JOHNMCKAYCONSTRUCTION
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Protor has be a Family icon to manage our purchased very professional!!
Apr 28, 2020 -

McGee Toyota of Hanover responded

Thanks for the kind words and continued business John!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 22, 2020

Excellent, quick service From the time I got there to the time I left, everyone was great. Communication was fantastic, was there under an hour. Thanks a lot More

by mpeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ something?
Apr 23, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 21, 2020

Even though my 2018 Toyota was no longer under warranty Brian Davidson was able to manage to have the part covered. Much appreciated. Thank you More

by SBLACKIE12#
Recommend Dealer
Yes
Employees Worked With
A.J
Apr 22, 2020 -

McGee Toyota of Hanover responded

Thanks for the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

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