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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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June 26, 2020

Great experience! We had two cars serviced here recently. It was easy to schedule both of the appointments. McGee was very efficient with the work that was done and we More

by MREILLY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jun 27, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 15, 2020

Very professional Very convenient scheduling, took me on time, and completed the work in the time advised. Wish all of my daily activities went this smoothly. Thank you More

by MIKE_WYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jun 15, 2020 -

McGee Toyota of Hanover responded

Mike, thank you for the kind words and the 5 star review, we truly appreciate your patronage!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 12, 2020

Fast, Polite, and efficient! Excellent service center period. Polite knowledgable tech staff, comfortable chairs, and kept me up to date when I would be leaving since I was in a h More

by metal749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but my appointment time was 11:15 on june 11 and he was great!
Jun 12, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words, your business and your 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 12, 2020

Service and parts great as usual.Given COVID you need to Service and parts great as usual. Given COVID you need to make sure customers are wearing masks, some were not. Didn’t see anyone cleaning surfaces More

by JCJAGIELSKI
Recommend Dealer
Yes
Employees Worked With
AJ Morrill
Jun 13, 2020 -

McGee Toyota of Hanover responded

Thank you for your feedback. We're doing everything possible to keep everyone safe during this phase of reopening in Massachusetts. We have employees and an outside cleaning company disinfecting surfaces throughout the day. We ask that all customers and employees wear masks in the common areas. Customer's vehicles are wiped down before and after service. I will speak to my staff to ensure all of these measures are being monitored and carried out moving forward. Thank you for your patronage. Troy M. Ward - General Manager - McGee Toyota of Hanover

June 10, 2020

Super easy to make an appointment online! Every time I go in, they are ready for me and wait time is always minimal. I went in for an oil change and an inspection sticker and was there for an hour. There was More

by beccalille
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jun 10, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words, your business and the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 08, 2020

Everything was done quick and professionally. I was in and out within an hour and was taken care of quickly. The staff was responsive to all the customers in the waiting area as well. More

by LADYDI7667
Recommend Dealer
Yes
Employees Worked With
Steve Hall
June 08, 2020

wasted my time they let my car sit in the parking spot for over a half hour before i finally asked what the status with my car is. three people said "oh dont worry i More

by dmm.marchione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
Jun 09, 2020 -

McGee Toyota of Hanover responded

Daniela, I apologize about your wait time on Saturday, it got very busy and we're still not fully staffed due to the state of Massachusetts lock down. Please feel free to reach out to me next time and I'll ensure you have a better experience. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota of Hanover

June 04, 2020

Always helpful Friendly and fast. they go over all i need and take care of it. They are clear and precise. I sure do appreciate the service. More

by ROFO1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Jun 04, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and continued business!!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

May 20, 2020

Fantastic as usual. I have been coming to McGee Toyota since the 1970's and they have always been friendly, courteous and have always been ready to go that extra mile, t More

by MOONSHADOW7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean in service.
May 20, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

May 20, 2020

oil change and inspection The above took one hour and cost $93 total. I did get a text and voice everyday to confirm I was coming on the day of the appointment. I thought was More

by tomlaliberte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
May 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

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