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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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July 20, 2020

Recall service My car had a recall for a fuel pump and as soon as the part was available I received a call and they took my car the next day and finished it first th More

by jadams27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe from Service
Jul 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 20, 2020

During these difficult times, still got it done well. As always there is a sense of family and appreciation for coming to McGee. There is no substitute for their personal service! I will not go to any ot More

by NOBLEJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root, Dave Hill
Jul 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 17, 2020

15k service and state inspection Dealership took my truck in right on time, finished 15k service and state inspection within an hour while I waited. Everyone inside was wearing a mas More

by JBessette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
Jul 18, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 17, 2020

Needed a inspection sticker and wiper blades wanted small dealerships that was not over crowded with people . Do too the COVID-19 pandemic was hoping for a quiet waiting room More

by JPD1118
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2020 -

McGee Toyota of Hanover responded

Our waiting are is very quiet and accommodating, thank you for your business and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 14, 2020

Very Good I came in to get a sticker and and oil change and only had to wait an hour. There were quite a few other customers waiting at that time. More

by DNPDEERHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Alloca
Jul 14, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 14, 2020

Excellent Service I have been a customer for many years. My next car will be a Toyota because I trust the service team to take good care of my car. More

by LEONARDISMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys and Shawn in parts
Jul 15, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 14, 2020

Everything was perfect!The people were friendly, Everything was perfect! The people were friendly, efficient, and informative. The maintenance job was completed in a timely manner. Kudos to More

by MAWINO
Recommend Dealer
Yes
Employees Worked With
Everyone in the dept.
Jul 14, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 11, 2020

Friendly and Professional The service department is staffed with true professionals, who are friendly and courteous. They truly want to assist in you and your car safe on the r More

by fgspoerke
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 12, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 09, 2020

2012 camry driver's side front side marker bulb replacement. 33.00 for labor and 5.00 for the bulb is to much. picked up 2 bulbs for 7.00 and changed it in the parking lot at advanced auto parts i More

by PAUL_ZABORSKI
Recommend Dealer
No
Employees Worked With
service department
Jul 10, 2020 -

McGee Toyota of Hanover responded

Paul, I'm sorry you weren't completely satisfied with your experience at our dealership. I understand that you think that the cost of replacing the bulb was too high but we bill everything by time for the technician, the charge was a quarter of our hourly rate (15 minutes). Sometimes we give an estimate on a service/repair and we get it done faster than expected, when this happens we don't charge the customer the extra time. All dealerships and repair shops bill out service related charges the same way. I hope this explains what happened, please feel free to contact me directly with any questions. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota of Hanover

July 08, 2020

My appointment was quick and on time. The folks were professional and efficient. I know that my car received top notch service and I have no worries about it’s performance. More

by crabbemail51
Recommend Dealer
Yes
Employees Worked With
Unsure of Service person’s name but I received 5 star service.
Jul 08, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

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