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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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January 26, 2021

Delivered service as promised. Did not know oil change would cost $75.00 dollars. Car is a lease and therefore followed the direction provided by dealership More

by PARSONSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female customer service rep
Jan 28, 2021 -

McGee Toyota of Hanover responded

Thank you for the review and for choosing us. Much appreciation. We try to be priced competitively with all surrounding dealers. Please feel free to call us if you have any questions. Thank you. - The McGee Toyota Team

January 25, 2021

I have brought my car to other dealers for maintenance. McGee has the the best technicians. They will stay with the problem until it is resolved. Dave, was so helpful with the problem I was having with More

by Gigi316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill, Dottie
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thanks so much for the kind words, I'll be sure to tell the service team! - The McGee Toyota Team

January 25, 2021

Great experience every time I have my car in for service, oil change etc Great service staff. Always ready to help out. I highly recommend McGee More

by JAYSPENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thank you for the kind review! - The McGee Toyota Team

January 25, 2021

Dan Prescott is just the best. I had my car scheduled for service this weekend. Due to unusual circumstances, the amount of time to perform the LOF was longer than I could wait. Dan thought outside the box a More

by JUDISTELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Prescott
Jan 28, 2021 -

McGee Toyota of Hanover responded

I'm glad you enjoyed your experience! Thank you for the business and let us know if you need anything else. - The McGee Toyota Team

January 25, 2021

Quick, courteous service. You associate ask me how I wanted to handle one issue. We discussed and he executed. I appreciate being asked before a decision was made. Thank you. More

by MIKE@MICHAELCONTICPA.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 28, 2021 -

McGee Toyota of Hanover responded

Mike, thank you for the kind words and 5 star review. We appreciate it! - The McGee Toyota Team

January 25, 2021

Purchased new lease last week called several times. Advised them I would be in on Saturday at certain time to pick up registration and get sticker for new vehicle. They do not take appointments for sti More

by justine.maguire.1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Raftes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Ragab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zylberman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McGee Toyota of Hanover responded

Justine, I apologize about any miscommunication. We've made 2 attempts to get in contact with you. Unfortunately the state of Massachusetts controls all regulations of the inspection stickers. We have zero control over the process. Machines goes down, go offline, takes longer and etc. The state runs the sticker process first come first serve. We would appreciate if you removed the bad rating you gave to all the employees you didn't work with. Thank you and I apologize for any inconvenience - The McGee Toyota Team

January 22, 2021

My battery was going ,got me right in,didn't take long to get the job done,had to change time running late at work,no problem More

by ELZNORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thank you for the 5 star review! Glad everything worked out. - The McGee Toyota Team

January 21, 2021

Went in for maintenance / service on my 4-Runner. Things went very well. Appreciate the scheduled maintenance Thank you Will certainly be using the service department again More

by quinn3922
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Racicot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

McGee Toyota of Hanover responded

Quinn, thank you so much for taking the time to leave us a 5-star review. - The McGee Toyota Team

January 21, 2021

I needed to pick up my new registration and get an inspection sticker for my new lease. I met with Val, my salesman, and he connected me with Dana (?) in the service department. She made the arrangem More

by MAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana (?)
Jan 22, 2021 -

McGee Toyota of Hanover responded

Thank you for the 5 star review. We really appreciate it! - The McGee Toyota Team

January 19, 2021

Great diagnosticians and wonderful service. Thanks as always for keeping me informed with what the technicians found. I also appreciate your getting me in on a day with a busy schedule. More

by JANETYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Jan 22, 2021 -

McGee Toyota of Hanover responded

Jane, thank you for the 5 star review. We're glad our service department was able to take care of everything. Let us know if you need anything else! - The McGee Toyota Team

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