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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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November 01, 2021

Excessive wait time without estimations and updates. No offer to give me the brand new tire they replaced. Asked for alignment to be waived in real time as I was getting 4 new tires, no reply given. Next t More

by jdooley26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Nov 03, 2021 -

McGee Toyota of Hanover responded

We regret to hear that you are displeased with your recent experience with us. We strive to make all our customers happy and I'm sorry we fell short. Please give our Service Director Brian Davidson a call at 781-829-0343 if you wish to discuss your visit further. Apologies - McGee Toyota of Hanover Team

October 26, 2021

Workers were very friendly & congenial. I use a cane, & Workers were very friendly & congenial. I use a cane, & everyone was very helpful to me getting to the waiting area & back to my car when it was rea More

by pfl4317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept & maintenance people get a 10
Oct 30, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2021

I needed a Tonneau cover installed on the Tacoma and the work was done quickly. On the way out, I asked how it worked because I have no experience with one. The mechanic came out and showed me, and he mad More

by Ellen McCurdy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

McGee Toyota of Hanover responded

Ellen Mccurdy, thank you for your kind review; we are happy to pass along your comments to the team here at McGee Toyota of Hanover!

October 16, 2021

The dealer treated me fairly throughout the payment period. They were kind and courteous and treated me well. More

by deminicon29
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

McGee Toyota of Hanover responded

Hi Deminicon29, thank you so much for your positive comments about McGee Toyota of Hanover!

October 16, 2021

Great service, loaner vehicle was appreciated. I will buy my next vehicle from McGee Toyota More

by johnpatrickgillooly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

McGee Toyota of Hanover responded

Johnpatrickgillooly, we are so happy to read such a great review about McGee Toyota of Hanover!

October 15, 2021

Everyone was very helpful and kind. The staff took our car right away and was fast with getting it back to us. More

by crhall2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave (red shirt in office near bay) Brian (office in back past Mary’s desk.) Mary was very nice also.
Oct 21, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2021

Good customer service from all the service advisors, Good customer service from all the service advisors, always helpful and professional. Like seeing familiar faces every time I go there. More

by LAUDYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Prescott
Oct 19, 2021 -

McGee Toyota of Hanover responded

Laudyl, thank you for your kind words and this wonderful review! Until the next time we meet, take care! - McGee Toyota of Hanover Team

October 13, 2021

Bought or leased vehicles for 30+ years Always great service at McGee Toyota and will continue to do business More

by F.CWIRKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Davidson
Oct 19, 2021 -

McGee Toyota of Hanover responded

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. - McGee Toyota of Hanover Team

October 12, 2021

For many years I have received excellent service at McGee Toyota. All aspects of the service experience are positive. More

by JTOLKEN2829
Recommend Dealer
Yes
Employees Worked With
Dan in Service Department
Oct 13, 2021 -

McGee Toyota of Hanover responded

We really appreciate your positive review! We hope you have a great day! - McGee Toyota of Hanover Team

October 12, 2021

Courteous, timely and professional are some of the thoughts I came away with after my 1st service on my new car service. More

by sullisj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

McGee Toyota of Hanover responded

Thank you for taking the time to let us know how we did. We hope you have a great day! - McGee Toyota of Hanover Team

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