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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,015 Reviews

1,015 Reviews of McGee Toyota of Hanover - Service Center

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December 02, 2021

McGee toyota service staff is amazing and always do a great job in a timely manner More

by JJINEXTASY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Racicot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 30, 2021

I walked into the service department without an appointment to have my tires checked, as the tire pressure light came on. They took my vehicle right away and checked the tires, which were all low. More

by KCON30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 10, 2021 -

McGee Toyota of Hanover responded

Kcon30, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McGee Toyota of Hanover.

November 29, 2021

Great place to buy and service your vehicle family feel when you are in there highly recommend More

by I222IC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone is great
Dec 06, 2021 -

McGee Toyota of Hanover responded

Thank you for the review, your wonderful feedback and rating mean a lot to us. - McGee Toyota of Hanover

November 24, 2021

I went to McGee service dept for a screeching noise problem, not sure if my warranty covered it. It’s stressful being female and then being older, approaching anything mechanical with cars and going More

by Donna B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Dec 06, 2021 -

McGee Toyota of Hanover responded

Hi Donna, thank you for taking the time to leave a review for us at McGee Toyota of Hanover. We're happy we could meet your expectations! - McGee Toyota of Hanover

November 23, 2021

The service department always treats me very well. They are all very nice and professional. More

by PAMMYJANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 27, 2021 -

McGee Toyota of Hanover responded

Hi Pammyjane! We're so happy we were able to help you out! We hope to see you soon! - McGee Toyota of Hanover

November 22, 2021

Excellent service, responsive, knowledgeable employees, friendly atmosphere, reasonable pricing. I would defininatly visigt again for servide. More

by johnmattos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca, service writer
Nov 27, 2021 -

McGee Toyota of Hanover responded

Thank you so much again for your feedback! We hope you have a great day! - McGee Toyota of Hanover

November 19, 2021

Initial 5000 mi service to rotate tires. No oil change until 10K. Nice and prompt free service for 24 months or 25K mikes More

by H14959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in service
Nov 27, 2021 -

McGee Toyota of Hanover responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day! - McGee Toyota of Hanover

November 15, 2021

Courteous, professional, good environment to continue to be productive at work while they complete the service. They don’t hammer you with upselling you. More

by jlarsen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinators excellent
Nov 20, 2021 -

McGee Toyota of Hanover responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! - McGee Toyota of Hanover

November 12, 2021

Horrific experience trying to purchase leased vehicle. Told to rent car, until they received the title. Had leased two cars from McGee. Very poorly handled, curt, brusque, abrupt, on the verge of rude. Ne More

by bmcaloon18
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmed Ragab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

McGee Toyota of Hanover responded

I'm very sorry for your bad experience during your visit. We cannot legally register a vehicle without a title in the state of Massachusetts. If you want to purchase a leased vehicle in the state of Massachusetts you must leave the vehicle on our lot until the title comes in. When the title is here, we can register it. These are the rules in the state of Massachusetts currently told to us by the RMV. I'm very sorry. - McGee Toyota of Hanover Team

Nov 13, 2021 -

bmcaloon18 responded

Thank you for your response. Not applicable at Honda, Nissan, Audi???? If so, how did I buy the car??? Very weak answer, especially when a customer would normally lease again. Sorry……..

November 10, 2021

As always, the service department at McGee Toyota of Hanover is courteous, professional and knowledgeable More

by D.KERSANSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Nov 13, 2021 -

McGee Toyota of Hanover responded

Hi D.kersanske, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. - McGee Toyota of Hanover Team

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