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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
1,038 Reviews

1,038 Reviews of McGee Toyota of Hanover - Service Center

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January 27, 2022

Customer Service never fails to amaze, with their knowledgeability and availability. It is rare these days to find such a caring and skilled workforce! More

by LYNSLOFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

McGee Toyota of Hanover responded

We really appreciate your feedback! We can't wait to see you again, have a great day. - McGee Toyota of Hanover

January 27, 2022

Thank you AJ! Dealing with you has always been a pleasure! Customer service and the quality of service has always been excellent! More

by mikemarbella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jan 29, 2022 -

McGee Toyota of Hanover responded

Mike, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! - McGee Toyota of Hanover

January 25, 2022

Starting with reservation it was great customer service experience, friendliness, well explained issues and recommendations for my car More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

McGee Toyota of Hanover responded

Mia, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - McGee Toyota of Hanover

January 25, 2022

My problen with car seemed resolved when I left service but the next day it was not resolved. Sent email to service rep. that problem not resolved. No answer. Called two days later, left message proble More

by l_lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
Jan 26, 2022 -

McGee Toyota of Hanover responded

I apologize about the miscommunication. I spoke with my Service Director Brian Davidson who was able to get in contact with you yesterday. Apologies again. - McGee Toyota of Hanover

January 24, 2022

Customer service was great. Told me about two recalls I had no idea about and handled them in a timely manner getting it done before the end of the day. Even gave me a courtesy car so I didn’t have to be s More

by jng198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was joe from service
Jan 26, 2022 -

McGee Toyota of Hanover responded

Hi, thank you so much for your positive comments about McGee Toyota of Hanover! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2022

Service dept was very helpful, they Kept me up-to-date on what was going on with my new frame springs when to expect the truck back very happy with the service the service department is great!! More

by TSCAMPFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dottie,in service dept
Jan 25, 2022 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 20, 2022

It was my first visit the Hanover Dealership Everyone It was my first visit the Hanover Dealership Everyone was knowledgeable and friendly and I received class a service Thank you Ed Russell proud own More

by ejrussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 25, 2022 -

McGee Toyota of Hanover responded

Ejrussell, thank you for your kind review; we are happy to pass along your comments to the team here at McGee Toyota of Hanover!

Jan 25, 2022 -

ejrussell responded

Yes please do … you have. A Great team! I was just back this morning after ordering mud flaps and having them installed on my Tacoma SR5 Great service👍😁

January 18, 2022

The appointment process was easy . Checking in was a breeze. The associates were friendly and explained things well . The work was done in a timely fashion. Exactly what I expected and was looking for More

by spudou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember it was a service person
Jan 22, 2022 -

McGee Toyota of Hanover responded

Thank you again for leaving us this response. We're so happy we were able to help you out! - McGee Toyota of Hanover

January 17, 2022

The service rep (Joe) was incredibly helpful and considerate. I am immunosuppressed and he made arrangements to have my car worked on while protecting me from exposure to any covid risk. My car was More

by shurlbut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe - Service Dept.
Jan 22, 2022 -

McGee Toyota of Hanover responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - McGee Toyota of Hanover

January 17, 2022

Handled everything quickly and only a little longer than originally scheduled. Great overall experience, thank you More

by RSTJR4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was service dept
Jan 22, 2022 -

McGee Toyota of Hanover responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, McGee Toyota of Hanover

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