McGee Toyota of Hanover - Service Center

Customer Service never fails to amaze, with their knowledgeability and availability. It is rare these days to find such a caring and skilled workforce! knowledgeability and availability. It is rare these days to find such a caring and skilled workforce! More

Thank you AJ! Dealing with you has always been a pleasure! Customer service and the quality of service has always been excellent! pleasure! Customer service and the quality of service has always been excellent! More

Starting with reservation it was great customer service experience, friendliness, well explained issues and recommendations for my car experience, friendliness, well explained issues and recommendations for my car More

My problen with car seemed resolved when I left service but the next day it was not resolved. Sent email to service rep. that problem not resolved. No answer. Called two days later, left message proble but the next day it was not resolved. Sent email to service rep. that problem not resolved. No answer. Called two days later, left message problem not resolved. No answer. Really angry at lack of response. More

Customer service was great. Told me about two recalls I had no idea about and handled them in a timely manner getting it done before the end of the day. Even gave me a courtesy car so I didn’t have to be s had no idea about and handled them in a timely manner getting it done before the end of the day. Even gave me a courtesy car so I didn’t have to be stuck there all day. Great experience definitely will be going back in the future More

Service dept was very helpful, they Kept me up-to-date on what was going on with my new frame springs when to expect the truck back very happy with the service the service department is great!! what was going on with my new frame springs when to expect the truck back very happy with the service the service department is great!! More

It was my first visit the Hanover Dealership Everyone It was my first visit the Hanover Dealership Everyone was knowledgeable and friendly and I received class a service Thank you Ed Russell proud own It was my first visit the Hanover Dealership Everyone was knowledgeable and friendly and I received class a service Thank you Ed Russell proud owner of. Tacoma SR5 More

The appointment process was easy . Checking in was a breeze. The associates were friendly and explained things well . The work was done in a timely fashion. Exactly what I expected and was looking for breeze. The associates were friendly and explained things well . The work was done in a timely fashion. Exactly what I expected and was looking for More

The service rep (Joe) was incredibly helpful and considerate. I am immunosuppressed and he made arrangements to have my car worked on while protecting me from exposure to any covid risk. My car was considerate. I am immunosuppressed and he made arrangements to have my car worked on while protecting me from exposure to any covid risk. My car was repaired in a very time efficient manner and I was kept up-to-date on what was necessary to be repaired and when it would be completed. Thank you! More

Handled everything quickly and only a little longer than originally scheduled. Great overall experience, thank you originally scheduled. Great overall experience, thank you More