McGee Toyota of Hanover - Service Center

My problen with car seemed resolved when I left service but the next day it was not resolved. Sent email to service rep. that problem not resolved. No answer. Called two days later, left message proble but the next day it was not resolved. Sent email to service rep. that problem not resolved. No answer. Called two days later, left message problem not resolved. No answer. Really angry at lack of response. More

Customer service was great. Told me about two recalls I had no idea about and handled them in a timely manner getting it done before the end of the day. Even gave me a courtesy car so I didn’t have to be s had no idea about and handled them in a timely manner getting it done before the end of the day. Even gave me a courtesy car so I didn’t have to be stuck there all day. Great experience definitely will be going back in the future More

Service dept was very helpful, they Kept me up-to-date on what was going on with my new frame springs when to expect the truck back very happy with the service the service department is great!! what was going on with my new frame springs when to expect the truck back very happy with the service the service department is great!! More

It was my first visit the Hanover Dealership Everyone It was my first visit the Hanover Dealership Everyone was knowledgeable and friendly and I received class a service Thank you Ed Russell proud own It was my first visit the Hanover Dealership Everyone was knowledgeable and friendly and I received class a service Thank you Ed Russell proud owner of. Tacoma SR5 More

The appointment process was easy . Checking in was a breeze. The associates were friendly and explained things well . The work was done in a timely fashion. Exactly what I expected and was looking for breeze. The associates were friendly and explained things well . The work was done in a timely fashion. Exactly what I expected and was looking for More

The service rep (Joe) was incredibly helpful and considerate. I am immunosuppressed and he made arrangements to have my car worked on while protecting me from exposure to any covid risk. My car was considerate. I am immunosuppressed and he made arrangements to have my car worked on while protecting me from exposure to any covid risk. My car was repaired in a very time efficient manner and I was kept up-to-date on what was necessary to be repaired and when it would be completed. Thank you! More

Handled everything quickly and only a little longer than originally scheduled. Great overall experience, thank you originally scheduled. Great overall experience, thank you More

I got my vehicle’s inspection sticker at Magee Toyota. The staff is courteous and welcoming. The waiting area with the tv is comfortable, and I appreciated the complimentary coffee/tea offering as well as The staff is courteous and welcoming. The waiting area with the tv is comfortable, and I appreciated the complimentary coffee/tea offering as well as the individually wrapped snack bar. Everything went smoothly. Thank you! More

I had a dead battery earlier this week which Ithoughr was the result of an internal light left on. Triple A jump started.the car and I drove for about 40 minutes. When I stopped at a convenience store and t the result of an internal light left on. Triple A jump started.the car and I drove for about 40 minutes. When I stopped at a convenience store and turned the engine off, I could tell someone was wrong; I immediately tried to restart the car and found my battery to be dead. Fortunately, a Firestone dealer was nearby and provided a second jump start. I immediately traveled six miles to the McGee Toyota facility, arriving around 1:00 PM. Although I did not have an appointment, Toyota diagnosed the problem, installed a new battery and I was back home by 3:30 PM. Apparently, due to the cold weather, a battery cell had become defective so that the old battery was unable to maintain a charge. Since I had purchased it only three years earlier, the price of the new one was discounted by 50%. I was delighted to have my problem taken care of without an appointment and so quickly. More

Easy in, great service at reasonable price, friendly knowledgeable staff !!! What is not to like? knowledgeable staff !!! What is not to like? More