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McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,014 Reviews

1,014 Reviews of McGee Toyota of Hanover - Service Center

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February 21, 2022

As always a great experience at Mcgee ! McGhee and Toyota the absolute best.. Steve Mahoney is wonderful More

by PETER67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mahoney, Brian Davidson
Feb 24, 2022 -

McGee Toyota of Hanover responded

Peter, thank you for your kind words and this wonderful review! We hope you have a great day! - McGee Toyota of Hanover

February 21, 2022

Car taken in at appt time. Service completed within an hour. Professional and courteous staff. More

by irishup50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 24, 2022 -

McGee Toyota of Hanover responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, McGee Toyota of Hanover

February 21, 2022

Great service. Nice waiting area. Always very helpful. Take car if all my car needs More

by T smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 24, 2022 -

McGee Toyota of Hanover responded

We appreciate you taking the time to leave us this 5 star review. We look forward to your next visit! Take care! - McGee Toyota of Hanover

February 18, 2022

As always, fantastic service. They are courteous and and are great with keeping you up to date on what services are needed and the timeframe of expected completion. More

by JBATES3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Morrill
Feb 22, 2022 -

McGee Toyota of Hanover responded

Thank you so much for your positive comments about McGee Toyota of Hanover! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2022

I had a conventional oil change and I had a 25. 00 coupon besides and I was charge 45.00 that seems to be a lot for a conventional oil change. More

by jamescocce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hurley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

jamescocce responded

I would like to hear from mcgee

Feb 17, 2022 -

McGee Toyota of Hanover responded

Hi James, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. I looked up your past visit and can see the 25 dollar off coupon. The different between the last time you had service and this time is the cost of oil has gone up unfortunately. The labor rate is the same. I'm sorry but we cannot control the cost from our suppliers. Please feel free to reach out to our Service Manager Brian Davidson if you would like to discuss the matter. Apologies - McGee Toyota of Hanover

Feb 21, 2022 -

jamescocce responded

Don’t you think a total of 70.00 is still a lot for conventional oil change it didn’t go up 40.00 since the last oil change I had.

Feb 21, 2022 -

McGee Toyota of Hanover responded

HI James, the direct line for the Service Director is 781-829-0343. His name is Brian Davidson, he's a great guy and would be happy to explain any questions you have.

Feb 21, 2022 -

jamescocce responded

My email address is jamescocce@yahoo.com

February 11, 2022

Awesome service, employees, and wait time! Great knowledge of the problem and how to fix it and great communication! Thanks More

by lonerganbsma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 15, 2022 -

McGee Toyota of Hanover responded

Lonerganbsma, we're so glad that we were able to go above and beyond your expectations!

February 10, 2022

I was early and they accommodated me nicely! Very professional service and waiting area clean and pristine …. More

by GHB01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 12, 2022 -

McGee Toyota of Hanover responded

We're happy to hear you had such a positive experience with our team. We look forward to helping again in the future. Take care! - McGee Toyota of Hanover

February 10, 2022

McGee Toyota would have received 5 stars if there was any chance to negotiate. Everyone was great - just need some more cars to sell. More

by mattp4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Zylberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

McGee Toyota of Hanover responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 10, 2022

Quick service, semi-frendly staff. The amenities are great, they offer coffee, water, refreshments, and a nice place to sit. Overall good. More

by dancho0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

McGee Toyota of Hanover responded

Dancho0, we are glad we could help!

February 07, 2022

Friendly & helpful service,very clean facility, my oil change was completed in a timely manner. More

by ERICA.ARNOLD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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