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McGee Toyota of Hanover - Service Center
Hanover, MA
1,014 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,014 Reviews of McGee Toyota of Hanover - Service Center
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January 22, 2015
Service Nightmare I brought my Prius in for a recall notice and declined the additional service suggested. When picking-up, I found the exterior to be damaged and the I brought my Prius in for a recall notice and declined the additional service suggested. When picking-up, I found the exterior to be damaged and the only person available came out and stared at the damage. He gave me a business card for another person and walked away. I got into the car to find my glove-compartment on the floor. The employee returned and drove the car into the service-bay, where they reinstalled the glove compartment. The employee's response was to smile at me and say "It happens." This place is notorious for negligent service and consistent attempts to gouge customers. Service your Toyota with your own mechanic and wait for McGee to lose authorization from Toyota to both sell and service their brand. More
by johng
Employees Worked With
Joe Tringali, Tom Bithoney
October 08, 2014
Traveled 45 minutes to have them service my car I live in cape cod there are two toyota dealships 10 minutes away from me. I still will drive almost an hour to get the best service fr Hanover toyota I live in cape cod there are two toyota dealships 10 minutes away from me. I still will drive almost an hour to get the best service fr Hanover toyota. I had my recalls done here at Hanover toyota after hyannis toyota put me on a waiting list for 6 months I finally got annoyed called hanover toyota and they helped me services my car right away on my schedule no waiting list no jerks on the phone no idiots work here!!! Best service I have ever gotten. After being fluffed off my hyannis toyota twice I will always go out of my way and drive almost an hour to get hanover toyotas great service! More
by Skrickis
Employees Worked With
Unsure
July 01, 2014
Great customer service Went to McGee because my car had a recall that was preventing it from passing state inspection. Right from the start AJ was extremely helpful and made Went to McGee because my car had a recall that was preventing it from passing state inspection. Right from the start AJ was extremely helpful and made sure I understood what was happening with my car. He was very flexible and when I was charged for a headlight replacement that I didn't approve he made it right and apologized. I would highly recommend this service department and if possible try to work with AJ! More
by Dominique Lauria
Employees Worked With
AJ
February 14, 2010
Every time I go in for service, the clowns in service try to add something I didn't ask for on my bill. Last time I was in the service writer insisted I needed a 4 wheel alignment on my Prius. Of course, to add something I didn't ask for on my bill. Last time I was in the service writer insisted I needed a 4 wheel alignment on my Prius. Of course, this is not possible on a car with a solid rear axle. When I asked how they planned to align the rear wheels on a solid axle, the idiot just looked at me. More
by BruceHH
Employees Worked With
Service Manager
