Back

McGee Toyota of Hanover - Service Center

Hanover, MA

4.9
1,019 Reviews

1,019 Reviews of McGee Toyota of Hanover - Service Center

Sort by
August 01, 2017

Surprised I want to McGee to get an oil change on my 2008 Tundra. While I was waiting, I asked to see a 1794 Model, never intending to go home with it. They mad More

by Farm boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Campbell, Christopher Lassiter
July 30, 2017

New Rav 4 Working with Pete Crome was a pleasure. He was personable and knowledgeable. We felt like we got a great deal on our new RAV4. It was our first visit More

by Toy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Croke
September 23, 2016

Can't get dealership to stop contacting me about vehicle I bought a used car from the dealership before McGee bought the dealership. That dealership had horrible customer service. Now with McGee in charge it More

by Jon34MA
Customer Service
Recommend Dealer
No
Employees Worked With
Jaime Waitt
December 23, 2015

Jon A. I recently purchased a 2010 Certified Dodge Journey in November 2015. From the moment I walked into the new expansive facility, I was impressed. I te More

by jon1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Qualter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khor Nguyen
Feb 18, 2016 -

McGee Toyota of Hanover responded

HI Jon, Sorry to hear about your experience i will be sure to address this issue to make sure it does not happen again thank you for the feedback. Best Regards, Ryan Silveri Client Care Manager.

October 21, 2015

Great service Thank you for the great service! I have been going to McGee service for a couple years now and they all ways deliver! I called. Saturday and got Dave More

by SarahD06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 21, 2015 -

McGee Toyota of Hanover responded

Hi Sarah, Thank you for this awesome Review! Our #1 Goal throughout all aspects of the Dealership is to make the process as easy as possible for you! We are happy to hear that David was able to suit your wants, and needs! If you need anything you can always give David, or myself a call we are happy to help! Best Regards,Ryan Silveri, Guest Relations

January 22, 2015

Service Nightmare I brought my Prius in for a recall notice and declined the additional service suggested. When picking-up, I found the exterior to be damaged and the More

by johng
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Tringali, Tom Bithoney
October 08, 2014

Traveled 45 minutes to have them service my car I live in cape cod there are two toyota dealships 10 minutes away from me. I still will drive almost an hour to get the best service fr Hanover toyota More

by Skrickis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Oct 16, 2014 -

McGee Toyota of Hanover responded

Dear Skrickis, Thanks for the great review about our service department! The service manager will be very happy to hear it. Again thanks for choosing McGee Toyota of Hanover for your automotive needs. Have a Great Day! Jonathan Beaton Guest Relations

July 01, 2014

Great customer service Went to McGee because my car had a recall that was preventing it from passing state inspection. Right from the start AJ was extremely helpful and made More

by Dominique Lauria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jul 11, 2014 -

McGee Toyota of Hanover responded

Dominique, thank you for reviewing McGee Toyota. We strive to be number 1 in customer satisfaction and we are glad you were pleased with our service you received. Feel free to stop by or call if you have any questions!

February 14, 2010

Every time I go in for service, the clowns in service try to add something I didn't ask for on my bill. Last time I was in the service writer insisted I needed a 4 wheel alignment on my Prius. Of course, More

by BruceHH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
...
102