McGee Toyota of Hanover - Service Center

Although Dottie was very pleasant, I felt that she was too busy to give anyone enough attention. I did NOT like receiving an email and text about what McGee felt I needed to have fixed on my car when it too busy to give anyone enough attention. I did NOT like receiving an email and text about what McGee felt I needed to have fixed on my car when it was in for servicing. I don not know much about how cars work and needed a personal explanation for what was being suggested. Dottie arrived after I sent in my response and was very helpful - but too late. She didn't know that I had already responded. The use of computer conversations is not good for relationships. I will probably take my servicing elsewhere. Hire more help so that McGee can take care of it's customers!! More

Everyone is professional and friendly and they get you in and out for service. They also give you a detailed report and make suggestions for additional services if they are required. and out for service. They also give you a detailed report and make suggestions for additional services if they are required. More

This was my third visit for service at the dealer. Mark has been the service advisor and I find him very helpful and personable. I think he recognizes that I try to maintain my car and works very we Mark has been the service advisor and I find him very helpful and personable. I think he recognizes that I try to maintain my car and works very well with me on keeping it in great shape without breaking the bank. No upsell...just very upfront with what it needs and what has been done in the past. The dealer I bought my 2018 RAV4 Hybrid has been fine but my experience here for service is better despite it being a bit further away. Well worth the trip. I might add that while I waited, I inquired about a new car and was offered a test drive. Sales person was very relaxed and realized I was exploring a future purchase and was completely at ease about it. I like working with people who are more focused on being helpful and friendly. Definitely a great dealership all around. More

I had a dead battery and Tom took care of the problem right away, without any kind of appointment. I’m very impressed with the service provided by McGee Toyota of Hanover! right away, without any kind of appointment. I’m very impressed with the service provided by McGee Toyota of Hanover! More

Joe was a good service technician. My car was fixed quickly. I would recommend this dealership. My car was fixed quickly. I would recommend this dealership. More

Excellent service David Hill in the service department is extremely helpful everything was done in a timely manner very happy extremely helpful everything was done in a timely manner very happy More

Excellent service department. Worked with Joe, very courteous and professional. Always a good experience at this dealer. Worked with Joe, very courteous and professional. Always a good experience at this dealer. More

AJ and the McGee Team consistently excel with their Customer Service and Technical expertise. We have purchased 5 vehicles from McGee and they do not disappoint. Customer Service and Technical expertise. We have purchased 5 vehicles from McGee and they do not disappoint. More

Joe is very professional and informative to what was going to be done and the cost. I am impressed at how efficient the service department operates. going to be done and the cost. I am impressed at how efficient the service department operates. More

Mark was friendly courteous. They corrected my problem with my 2013 Toyota however I'm really not happy with the hourly shop rate at $200 an hour. That is outrageous. They corrected my problem with my 2013 Toyota however I'm really not happy with the hourly shop rate at $200 an hour. That is outrageous. More