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McGee Toyota of Hanover

Hanover, MA

4.7
2,076 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,076 reviews

April 27, 2020

Scheduled service Nobody in the service department had on a mask or gloves, it was not a safe feeling environment, also it took well over an hour for a sticker and rota More

by JOHNS9900
Recommend Dealer
No
Employees Worked With
Don't know the names
Apr 28, 2020 -

McGee Toyota of Hanover responded

John, I'm sorry about the wait time on Saturday, we had an influx of walk in traffic that day that was unexpected due to the lockdown. As far as safety measures of our service department, we are doing everything possible to protect our employees and customers. Masks are worn by personnel in common area's such as the customer waiting area and gloves are worn when necessary. We have a strict hand washing policy and have the common area's cleaned and disinfected multiple times daily. We also have a six foot social distance policy. If you would like to discuss further please feel free to reach out to me directly. Thank you for your business and your feedback, its customers like you that help us improve. Troy M. Ward - General Manager - McGee Toyota of Hanover

April 27, 2020

Hi everyone in this very difficult times hopefully better times are sooner than the later ! Well to get down to my last week service same polite and professional service as I have received the last 30 plus More

by JOHNMCKAYCONSTRUCTION
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Protor has be a Family icon to manage our purchased very professional!!
Apr 28, 2020 -

McGee Toyota of Hanover responded

Thanks for the kind words and continued business John!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 22, 2020

Excellent, quick service From the time I got there to the time I left, everyone was great. Communication was fantastic, was there under an hour. Thanks a lot More

by mpeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ something?
Apr 23, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 21, 2020

Even though my 2018 Toyota was no longer under warranty Brian Davidson was able to manage to have the part covered. Much appreciated. Thank you More

by SBLACKIE12#
Recommend Dealer
Yes
Employees Worked With
A.J
Apr 22, 2020 -

McGee Toyota of Hanover responded

Thanks for the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 20, 2020

Anti lock brake sensor issue Checked , analyzed, and repaired in short time. The car was needed for a new drivers license road test because of center console hand brake. Thanks More

by MUGGSYSR41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 21, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and the 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 11, 2020

The service Dept fit me in for service and inspection sticker same day. As a nurse right now working in critical care and not having any days off I really appreciated this more than I can say. More

by KATRINABELL45
Recommend Dealer
Yes
Employees Worked With
Service Dept on Wednesday April the 8th
Apr 11, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and your business Katrina!!! We at McGee Toyota of Hanover truly appreciate everything Nurses, Doctors, First Responders and Essential Personnel are doing every day for the community during this crisis, thank you for your service!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 09, 2020

Tires Got new tires and the team was great. It has not been easy to get stuff done during the Covid-19 lock down, but they were timely and efficient More

by CHRIS.LINSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Tim
Apr 09, 2020 -

McGee Toyota of Hanover responded

Thanks for the positive feedback Chris, we appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

April 03, 2020

routine service appointment went for scheduled service on Rav4 all the virus safety recommendations were in place and followed Was in and out quickly with service completed More

by studleykeywest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Apr 06, 2020 -

McGee Toyota of Hanover responded

Thank you for your 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

March 27, 2020

excellent quick complete service, came in for an oil change and maintenance Dave Hill recommended a front brake job which was completed in an hour while I waite More

by SJSTRUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Mar 28, 2020 -

McGee Toyota of Hanover responded

Thank you for your positive feedback and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

March 27, 2020

Service is okay but I wasn’t advised on anything on my car but the guy is polite and nice I would comeback again I have no major compra More

by jaksonmoss
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Mar 28, 2020 -

McGee Toyota of Hanover responded

I'm sorry you weren't completely satisfied with our service on your last visit, please feel free to reach out to me directly to discuss further - thank you for your feedback and your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

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