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McGee Toyota of Hanover

Hanover, MA

4.7
2,076 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,076 reviews

June 24, 2020

Bill was excellent when I visited Hanover to test drive and purchase my car. He helped me find exactly what I was looking for. He even sat and chatted with me while waiting to finance. Would definitely rec More

by Sepaquette
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 22, 2020

Bill at McGee Toyota was very patient with me. He help me with my insurance and other concerns I had. A good place to buy a car. Thank Bill! Thank you Mcgee Toyota! More

by Gefrand
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

McGee Toyota of Hanover responded

Thank you for your purchase and your kind words, we truly appreciate your feedback!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 21, 2020

Outstanding experience Very professional quick and easy. I come in knowing what car I wanted, so I took the car for a test drive and found it as described. Filled out pap More

by bmack19a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 15, 2020

Very professional Very convenient scheduling, took me on time, and completed the work in the time advised. Wish all of my daily activities went this smoothly. Thank you More

by MIKE_WYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jun 15, 2020 -

McGee Toyota of Hanover responded

Mike, thank you for the kind words and the 5 star review, we truly appreciate your patronage!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 12, 2020

Fast, Polite, and efficient! Excellent service center period. Polite knowledgable tech staff, comfortable chairs, and kept me up to date when I would be leaving since I was in a h More

by metal749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but my appointment time was 11:15 on june 11 and he was great!
Jun 12, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words, your business and your 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 12, 2020

Service and parts great as usual.Given COVID you need to Service and parts great as usual. Given COVID you need to make sure customers are wearing masks, some were not. Didn’t see anyone cleaning surfaces More

by JCJAGIELSKI
Recommend Dealer
Yes
Employees Worked With
AJ Morrill
Jun 13, 2020 -

McGee Toyota of Hanover responded

Thank you for your feedback. We're doing everything possible to keep everyone safe during this phase of reopening in Massachusetts. We have employees and an outside cleaning company disinfecting surfaces throughout the day. We ask that all customers and employees wear masks in the common areas. Customer's vehicles are wiped down before and after service. I will speak to my staff to ensure all of these measures are being monitored and carried out moving forward. Thank you for your patronage. Troy M. Ward - General Manager - McGee Toyota of Hanover

June 11, 2020

too much time spent waiting Staff was helpful. Not enough staff onhand to handle the concurrent customers. With an appointment, 3 hrs at the dealership, 45 minutes test drive, di More

by nmurphy121
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Ragab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

McGee Toyota of Hanover responded

Mr. Murphy, I'm so sorry it took so long to complete your transaction on Saturday, we just reopened for sales last week and we're still working out the kinks of our new sales process - everyone is trying to adjust to the "new normal". If I can be of further assistance please feel free to reach out to me directly. Thank you for your feedback, it's customer's like you that help us grow as a company. Troy M. Ward - General Manager - McGee Toyota of Hanover

June 10, 2020

Super easy to make an appointment online! Every time I go in, they are ready for me and wait time is always minimal. I went in for an oil change and an inspection sticker and was there for an hour. There was More

by beccalille
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jun 10, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words, your business and the 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 08, 2020

Everything was done quick and professionally. I was in and out within an hour and was taken care of quickly. The staff was responsive to all the customers in the waiting area as well. More

by LADYDI7667
Recommend Dealer
Yes
Employees Worked With
Steve Hall
June 08, 2020

wasted my time they let my car sit in the parking spot for over a half hour before i finally asked what the status with my car is. three people said "oh dont worry i More

by dmm.marchione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
Jun 09, 2020 -

McGee Toyota of Hanover responded

Daniela, I apologize about your wait time on Saturday, it got very busy and we're still not fully staffed due to the state of Massachusetts lock down. Please feel free to reach out to me next time and I'll ensure you have a better experience. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota of Hanover

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