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McGee Toyota of Hanover

Hanover, MA

4.7
2,076 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,076 reviews

July 22, 2020

I was told, I don’t need to sell you this car, I get a salar I bought a 2020 Toyota Corolla May 15th 2020. I did not deal with the service center. My experience with my salesperson was less than desirable. I’m s More

by rhill1954
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was ignored, left waiting several times....
Jul 23, 2020 -

McGee Toyota of Hanover responded

Rita, my name is Troy Ward, I'm the General Manager of McGee Toyota of Hanover. I'm sorry you weren't completely satisfied with your experience, we strive for 5 star service at our store. Our sales department was closed for the entire month of April due to Covid-19 and was only open with a skeleton crew in May, I apologize for your wait time. I looked into this and it appears we still owe you your spare key, our sales manager Billy Morris will be in touch with you to coordinate getting the key programmed. If you have any other issues please feel free to reach out to me directly. Thank you for your purchase. Troy M. Ward - General Manager - McGee Toyota of Hanover

July 21, 2020

Quick service Emailed McGee and they replied right away. Bill Williamson was a delight to work with - friendly and knowledgeable. Would recommend to others for th More

by nseamus65
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 21, 2020

It was a prompt and pleasant experience I have always been treat with kindness and respect and I am looking forward to continuing having my Rav 4 serviced by this team through the life of my More

by LEEANNEPAULSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 21, 2020

Very loyal to this dealership. Understanding the pandemic creates challenges that delays time. Little disappointing in presentation of new car and knowledge of sales person. More

by PNEE23
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zylberman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

McGee Toyota of Hanover responded

I'm so sorry you didn't have a 5 star experience at our store, we truly appreciate your loyalty. If you'd like, you can stop by with any questions and we'll go over the options on your new vehicle in more detail. Thank you for your feedback, it's loyal customer's like you that help us grow as a company. Troy M. Ward - General Manager - McGee Toyota of Hanover

July 21, 2020

Comfortable Waiting Area, Friendly, Professional Service I always have a great experience here. I typically choose the wait service, and it is a place where I enjoy waiting...comfortable chairs, t.v. refres More

by CAROLAMCCORMACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Jul 21, 2020 -

McGee Toyota of Hanover responded

Carol, thank you for your kind words, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 20, 2020

10,000 miles service They did what they supposed to do with 10,000 miles service. Manager Joe schedule the next appointment and inform me about the rest of schedule before More

by BETTY.ONEILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
Jul 20, 2020 -

McGee Toyota of Hanover responded

Betty, thank you for your business, please let us know how we can better serve you on your next visit - we want everyone to have a 5 star experience!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 20, 2020

Service I needed a few things done (brakes, sticker, window). They accommodated my schedule as I was able to drop my car off the night before to be serviced t More

by SMJOYCE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with parts and service.
Jul 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 20, 2020

Oil Change, Sticker and rotate tires Dropped my car off before work it was done by noon time picked my car up after work. Everyone was professional and no hassle pick up. More

by sahola@vetdevcorp.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Jul 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 20, 2020

Recall service My car had a recall for a fuel pump and as soon as the part was available I received a call and they took my car the next day and finished it first th More

by jadams27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe from Service
Jul 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 20, 2020

During these difficult times, still got it done well. As always there is a sense of family and appreciation for coming to McGee. There is no substitute for their personal service! I will not go to any ot More

by NOBLEJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root, Dave Hill
Jul 20, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

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