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McGee Toyota of Hanover

Hanover, MA

4.7
2,076 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,076 reviews

July 28, 2020

They have an Excellent service department. On time. Car is left clean and work done in an efficient manner. Friendly and knowledgeable staff. Great service. More

by SC
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 28, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and your 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 27, 2020

Just turned in our lease. Received excellent service and felt very safe. The whole process from start to finish was less than 3 hours ( including a test drive ) which was amazing. We are repeat customers More

by lwielhouwer
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and your 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 27, 2020

Service is always great no issues or concerns . I have no mire to say but need word count to submit . Will not fill out again More

by N_DEVONSHIRE
Recommend Dealer
Yes
Employees Worked With
Service department was great
Jul 28, 2020 -

McGee Toyota of Hanover responded

Thank you for your feedback, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 27, 2020

Service dept. unable to locate loud engine noise in 2 trips. Very frustrating. This had occurred since I bought the truck. Very disappointing. Unhappy Will buy elsewhere next time More

by tandtcat
Recommend Dealer
No
Employees Worked With
Don’t remember names. Service dept
Jul 28, 2020 -

McGee Toyota of Hanover responded

Can you please provide me with your contact information so I can assist if possible? This is the first I've heard about this issue. Are you sure you have the correct McGee store, we have several. Please let me know. Thanks. Troy M. Ward - General Manager - McGee Toyota of Hanover 1-781-829-2506

Jul 29, 2020 -

McGee Toyota of Hanover responded

Tony, I was able to look into this for you. You complained of a scraping noise on acceleration, we could not duplicate this while you were here for an oil change. The vehicle is a 2016 Ford F150 with 49000 miles you purchased last October. We would be more than willing to road test the vehicle again, our service director Brian Davidson would be happy to assist you personally. If we can’t duplicate the noise it makes it difficult to figure out what’s going on. Please reach out to Brian and we can set something up. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota of Hanover

July 27, 2020

Dottie was very quick and helpful.A good personality.. Dottie was very quick and helpful. A good personality.. It was pleasant having a female assist you. Mcgee Toyota is the best. I was waited on More

by TEACHREGO
Recommend Dealer
Yes
Employees Worked With
DOTTIE Grignon
Jul 28, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and your 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 25, 2020

Service was great and Joe from sales was amazing and helped out a lot! I would recommend to friends and family to buy a car from this place! More

by erikabotts
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zylberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 24, 2020

The person who served me, received me in a such professional manner that made me feel satisfied and gave me the desire to always bring my car to this place again. More

by ECHERISIER
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 25, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 23, 2020

Be buyer savvy. Salesman was nice. I’ve bought there before. Last time I received sticker and registration on same day. This time I had to come back and wait almost an hour for sticker. I had to call th More

by rmjspin
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

McGee Toyota of Hanover responded

I'm sorry you didn't have a 5 star experience at our store, we're doing everything possible to find the "new normal" due to Covid19. Due to this crisis, we are abiding by the state of Massachusetts guidelines in regards to staffing and the amount of customers we can have in the showroom, this can sometimes make it difficult to get registrations done the same day. I apologize about the wait time on the inspection sticker but that is also mandated by the state of Massachusetts, we can only do one inspection sticker every 20 minutes. Due to inventory issues with the manufacturer because of Covid19 there is a shortage of new Toyota vehicles right now, that has led to less negotiation of price at this time. Thank you for your continued business and your feedback, it's customers like you that help us grow as a company. Troy M. ward - General Manager - McGee Toyota of Hanover

July 23, 2020

My experience was not what I am use to at McGee but having Troy reaching out made a big difference thank you for caring Diana More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ward
Jul 24, 2020 -

McGee Toyota of Hanover responded

Diana, thank you for your kind words, we truly appreciate your continued business - see you again soon!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 22, 2020

Great service department curious, friendly and get the repairs done fast. Ahmed was very helpful with my purchasing my leased car, which would have ended in October. Thanks everyone keep up the great w More

by KKIDS
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Ragab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

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