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McGee Toyota of Hanover

Hanover, MA

4.7
2,101 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,101 reviews

January 27, 2021

I had this dealership do a recall work on my truck they did do the work and they did it in a timely manner I priced out some other work for them to do and they were astronomically Expensive I would never h More

by GGPEASE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan in service
Jan 27, 2021 -

McGee Toyota of Hanover responded

Thank you so much for leaving us a review. Your feedback helps us to improve service for everyone. I apologize for any inconvenience your visit caused. We are normally very competitive in price with all surrounding dealers and we are willing to price match. Feel free to reach out to our service director Brian Davidson at 781-829-0343 to discuss and review your visit. We would love the opportunity to earn your business. Thank you. - The McGee Toyota Team

January 26, 2021

Delivered service as promised. Did not know oil change would cost $75.00 dollars. Car is a lease and therefore followed the direction provided by dealership More

by PARSONSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female customer service rep
Jan 28, 2021 -

McGee Toyota of Hanover responded

Thank you for the review and for choosing us. Much appreciation. We try to be priced competitively with all surrounding dealers. Please feel free to call us if you have any questions. Thank you. - The McGee Toyota Team

January 26, 2021

very pleased with Joe's attitude and actions. he was committed to doing all that needed to be done with care. I would recommend him to anyone. More

by JHANLON8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Zylberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

McGee Toyota of Hanover responded

Thank you for the 5 star review! I'm glad the service department didn't let you down. I'll be sure to let Joe know and thank you for choosing McGee Toyota. - The McGee Toyota Team.

January 26, 2021

Just got my second vehicle from Nick at McGee Toyota. Nick is great, no pressure, he listens to what your looking for and works with you to find the best deal. I always recommend Nick to anyone looking f More

by Mhurlbut830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Raftes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

McGee Toyota of Hanover responded

Thank you for the nice words! I'll be sure to tell Nick. Let us know if you have any questions and don't forget new vehicles come with 2 years of Toyota care free maintenance. - The McGee Toyota Team

January 25, 2021

Purchased new lease last week called several times. Advised them I would be in on Saturday at certain time to pick up registration and get sticker for new vehicle. They do not take appointments for sti More

by justine.maguire.1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Raftes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zylberman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Ragab
Feb 03, 2021 -

McGee Toyota of Hanover responded

Justine, I apologize about any miscommunication. We've made 2 attempts to get in contact with you. Unfortunately the state of Massachusetts controls all regulations of the inspection stickers. We have zero control over the process. Machines goes down, go offline, takes longer and etc. The state runs the sticker process first come first serve. We would appreciate if you removed the bad rating you gave to all the employees you didn't work with. Thank you and I apologize for any inconvenience - The McGee Toyota Team

January 25, 2021

I have brought my car to other dealers for maintenance. McGee has the the best technicians. They will stay with the problem until it is resolved. Dave, was so helpful with the problem I was having with More

by Gigi316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill, Dottie
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thanks so much for the kind words, I'll be sure to tell the service team! - The McGee Toyota Team

January 25, 2021

Great experience every time I have my car in for service, oil change etc Great service staff. Always ready to help out. I highly recommend McGee More

by JAYSPENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thank you for the kind review! - The McGee Toyota Team

January 25, 2021

Had a wonderful experience with Val Barbosa at McGee Toyota. He made the process very easy for a first-time car buyer. I am looking forward to picking up my new vehicle. Thank you, McGee and Val! More

by paige.shetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

McGee Toyota of Hanover responded

Paige, thanks so much for the nice review. We appreciate it! - The McGee Toyota Team

January 25, 2021

Dan Prescott is just the best. I had my car scheduled for service this weekend. Due to unusual circumstances, the amount of time to perform the LOF was longer than I could wait. Dan thought outside the box a More

by JUDISTELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Prescott
Jan 28, 2021 -

McGee Toyota of Hanover responded

I'm glad you enjoyed your experience! Thank you for the business and let us know if you need anything else. - The McGee Toyota Team

January 25, 2021

Quick, courteous service. You associate ask me how I wanted to handle one issue. We discussed and he executed. I appreciate being asked before a decision was made. Thank you. More

by MIKE@MICHAELCONTICPA.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 28, 2021 -

McGee Toyota of Hanover responded

Mike, thank you for the kind words and 5 star review. We appreciate it! - The McGee Toyota Team

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