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McGee Toyota of Hanover

Hanover, MA

4.7
2,052 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,052 reviews

January 25, 2021

Purchased new lease last week called several times. Advised them I would be in on Saturday at certain time to pick up registration and get sticker for new vehicle. They do not take appointments for sti More

by justine.maguire.1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Raftes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Ragab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zylberman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McGee Toyota of Hanover responded

Justine, I apologize about any miscommunication. We've made 2 attempts to get in contact with you. Unfortunately the state of Massachusetts controls all regulations of the inspection stickers. We have zero control over the process. Machines goes down, go offline, takes longer and etc. The state runs the sticker process first come first serve. We would appreciate if you removed the bad rating you gave to all the employees you didn't work with. Thank you and I apologize for any inconvenience - The McGee Toyota Team

January 23, 2021

Val indicated to me the car was equipped with rain sensing wipers. When I got home,after reading the owner’s manual, that wasn’t the case. I don’t know if that can be remedied. More

by chaden10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thanks so much for the kind words. We appreciate it! - The McGee Toyota Team

January 22, 2021

My battery was going ,got me right in,didn't take long to get the job done,had to change time running late at work,no problem More

by ELZNORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 31, 2021 -

McGee Toyota of Hanover responded

Thank you for the 5 star review! Glad everything worked out. - The McGee Toyota Team

January 21, 2021

Went in for maintenance / service on my 4-Runner. Things went very well. Appreciate the scheduled maintenance Thank you Will certainly be using the service department again More

by quinn3922
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Racicot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

McGee Toyota of Hanover responded

Quinn, thank you so much for taking the time to leave us a 5-star review. - The McGee Toyota Team

January 21, 2021

Val was great. Very informative and was ready to help us. The wait to talk with finance took a little while but all in all we were there for 3 hours with the test drive, which is not bad at all. Everyone was More

by Johnharmon47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

McGee Toyota of Hanover responded

John, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. - The McGee Toyota Team

January 21, 2021

I needed to pick up my new registration and get an inspection sticker for my new lease. I met with Val, my salesman, and he connected me with Dana (?) in the service department. She made the arrangem More

by MAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana (?)
Jan 22, 2021 -

McGee Toyota of Hanover responded

Thank you for the 5 star review. We really appreciate it! - The McGee Toyota Team

January 19, 2021

Great diagnosticians and wonderful service. Thanks as always for keeping me informed with what the technicians found. I also appreciate your getting me in on a day with a busy schedule. More

by JANETYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Jan 22, 2021 -

McGee Toyota of Hanover responded

Jane, thank you for the 5 star review. We're glad our service department was able to take care of everything. Let us know if you need anything else! - The McGee Toyota Team

January 18, 2021

Quick excellent service... price definitely went up since last service. However staff is always friendly and doing a great job keeping all the customers separated and safely distanced. More

by amdavenport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 22, 2021 -

McGee Toyota of Hanover responded

Thanks for the review, your feedback helps us to improve service for everyone. - The McGee Toyota Team

January 18, 2021

Excellent from start to finish. Quick and excellent customer service. I am happy with the level of service done on my vehicle and everyone was great. More

by allison.battista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 22, 2021 -

McGee Toyota of Hanover responded

Allison, thank you for the review and kind words. We appreciate it. - The McGee Toyota Team

January 17, 2021

Nice person very professional exceptionally helpful I never answer these surveys the only reason I’m taking my time is Val he knows the car business More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

McGee Toyota of Hanover responded

Scott, thanks for the 5 star review! - The McGee Toyota Team

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