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McGee Toyota of Hanover

Hanover, MA

4.7
2,076 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,076 reviews

September 23, 2021

Very friendly, courteous and helpful. Nick was extremely patient with us and quite knowledgeable. He made our experience less frustrating. More

by R and C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Raftes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

McGee Toyota of Hanover responded

R And C, thanks for taking the time to leave a review. Feel free to reach out to us if you need anything. Have a wonderful day. - McGee Toyota of Hanover Team

September 22, 2021

They are over priced on everything. One the worker said he wasnt going to charge for the tire rotate and he did More

by ASHLEYLOPES31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Sep 25, 2021 -

McGee Toyota of Hanover responded

Ashleylopes31, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to reach out to our service director - Brian Davison at 781-829-0343. Apologies - McGee Toyota of Hanover Team

September 21, 2021

Shannon was very easy to work with and was transparent from start to finish! She did a great job of getting the vehicle ready in a very short period of time. She had it detailed, fueled and inspected with More

by Hillard66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

McGee Toyota of Hanover responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, McGee Toyota of Hanover

September 21, 2021

I waited for 2 hours and was told that they would not do the job More

by wexantus2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

McGee Toyota of Hanover responded

Good Morning, I am sorry to hear that we were unable to complete your request. If you would like to give us some added information to see if we can remedy this please feel free to contact us via phone or email. Have a great day.

September 21, 2021

Service agent was fabulous, made me wonder why I haven't always used the dealer. Process was easy. My one issue is that the day after I spent more than $2K the engine light went on in my Prius - so I need t More

by CHRSTNHARR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 23, 2021 -

McGee Toyota of Hanover responded

Hi Chrstnharr, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist with your Prius please feel free to contact us.

September 21, 2021

Service Manager was very helpful and I was able to have the car looked at right away - even though I did not make an appointment before coming in. More

by PAT Hoffman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 23, 2021 -

McGee Toyota of Hanover responded

Hi Pat Hoffman, thank you so much for your positive comments about McGee Toyota of Hanover!

September 20, 2021

Every experience I have had at McGee Toyota has been a positive one. Everyone there is very welcoming with a positive attitude which is evidence of people who love their "job". People that pleased with t More

by secretlady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca
Sep 22, 2021 -

McGee Toyota of Hanover responded

Thank you so much for your high rating. Your satisfaction is our top priority. We look forward to your next visit! Take care! - McGee Toyota of Hanover Team

Sep 22, 2021 -

secretlady1 responded

Now THAT response to my rating clearly indicates the quality of leadership in directing the team to provide the best customer service! Great customer relations are formed by example, which starts at the top! With gratitude, Joan Cook Hanover

September 20, 2021

Joe was great. Makes things nice and easy. We bring all our vehicles to McGee for Service More

by Annonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 22, 2021 -

McGee Toyota of Hanover responded

We are so pleased you enjoyed your visit to McGee Toyota of Hanover! Thank you for leaving us this review! - McGee Toyota of Hanover Team

September 20, 2021

I got my service appointment with two days after calling. Everyone at McGee, from Dan at the desk to the tech (Mike, I think) who did a short drive with me to detect a problem I reported, was courteous and r More

by dmt123@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 22, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - McGee Toyota of Hanover Team

September 20, 2021

Nick is amazing! Made the process very easy and simple. Every person I dealt with was great. More

by darbysheehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Raftes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

McGee Toyota of Hanover responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - McGee Toyota of Hanover Team

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