McGee Toyota of Hanover

Ahmed did a great job---this is the second car that I purchased from McGee Toyota. Ahmed was very patient, knew a lot about the different cars we looked at, and was very low pressure. He did well for purchased from McGee Toyota. Ahmed was very patient, knew a lot about the different cars we looked at, and was very low pressure. He did well for the dealership, and delivered a happy customer. Well Done. Thanks, Patrick Palzkill 617-285-6330 More

I cannot speak highly enough about my experience with Ahmed at McGee Toyota Preowned. I was a bit skeptical about the dealership as I had a terrible experience with McGee Chevy in Raynham. Ahmed was Ahmed at McGee Toyota Preowned. I was a bit skeptical about the dealership as I had a terrible experience with McGee Chevy in Raynham. Ahmed was very personable and professional throughout the entire process. I bought my used Tahoe yesterday and woke up this morning to a dead battery. I had to remind myself that this happens often with used cars as they sit on the lot and batteries tend to need to be replaced. I called Ahmed on his cell phone to ask him what they could do for me if I towed it to the dealership. He replied, "I live right down the street from you. Do you want me to come and give you a jump and then you can drive it to the dealer for a new battery or a charge?" Five minutes later, he was standing in my driveway (in his PJ's) with a battery jumper. He jumped the car for me and told me that Dotti would take care of me at the dealership. Dotti was very accommodating and professional. The car was seen immediately and issue rectified. I would consider Ahmed's efforts to be far above and beyond expectations. More

The bigerst lier and thief i ever saw specialy Sofiane The bigerst lier and thief i ever saw specialy Sofiane bough a 04 nissan quest ther and the day i went to pick up the car wasnt service brakes was n The bigerst lier and thief i ever saw specialy Sofiane bough a 04 nissan quest ther and the day i went to pick up the car wasnt service brakes was never done had flat tire tire pressure light wasnt working and noise wen you started the car the dealer made 1000 promisses saying they was going to fix the fix the tire wen i was almost home i had to stop because i had flat again well got home the dvd wasnt working and they told me everything was working called jose and he said he was going to take care all the problem and i drove 1 hr and 30 min from my home to the dealer and i drop the car off for get the service done 2 weeks later they told me they wont fix the dvd and the had done all the other service i went to get the car and nothing was dont to the car i mean nothing beside big fight with them they took the dvd out and send out to fix i took the car to nissan dealer to see what was done to the car and they never done any service in the car also the noise i was hearing in the engine was the timming chain tension and they never fixed debie from service told me to bring the car to nissan to reset the time pressure light and jose is a witness and after i had the service done they told me the wont be responsible for it so i had to pay for the bill so pretty much the worse experience in my life i had and im also sales person i would never treat my customers that way ... thats why this dealer ship have the worse reputation on dealer track well i contacted the attoney general and they said i can apply for lemmon law well good thing i know the law really well and soon this will be all over and ill be able to buy a car with is safe for my wife and my kids and be sure wont be from that place ever again!!!! i hope you guys run out bussiness because the reputation you guys have you shouldnt be in bussisness.... More

Every time I go in for service, the clowns in service try to add something I didn't ask for on my bill. Last time I was in the service writer insisted I needed a 4 wheel alignment on my Prius. Of course, to add something I didn't ask for on my bill. Last time I was in the service writer insisted I needed a 4 wheel alignment on my Prius. Of course, this is not possible on a car with a solid rear axle. When I asked how they planned to align the rear wheels on a solid axle, the idiot just looked at me. More

I recently bought a 2010 Camry at McGee Toyota. This was during the recall and I was very hesitant to buy at this time, but it was the car I had wanted from the beginning so I figured I would at least go in during the recall and I was very hesitant to buy at this time, but it was the car I had wanted from the beginning so I figured I would at least go in and find out what the deal was with everything. Being 8 months pregnant I wanted a safe car for my baby so I had my guard up about hearing the typical car salesman pitch. When I walked in I was pleasantly greeted by Ryan and I was relieved that he was so down to earth and not like what I expected at all. He explained the recall on the pedal, and answered every single one of my questions without rushing me at all. I had gone to Copeland earlier in the week and when I explained to them that I may not buy that day they rushed me, gave me quick unclear answers and pushed me out the door. Ryan pleasantly suprised me and was upfront with the price, and Max reassured me that this was a safe car and a great deal and even took the time to answer a few questions that I had thought of after I talked to Ryan. Scott made the finance process very easy to understand and got the seal of approval from my husband who is much better at the financial stuff than I am. While I was waiting for the car to be brought out, Patrice made sure I was taken care of and made me feel like I was at home. Needless to say I had a great experience, I would recommend McGee to anyone, and there is not a doubt in my mind that I am driving a safe reliable car. And I LOVE my new car! More

I had an awsome experiance with the sales rep myles. I recently purchased a camry and it couldnt have been a smoother process. I did a lot of research online and when I came in i had already spoken to the recently purchased a camry and it couldnt have been a smoother process. I did a lot of research online and when I came in i had already spoken to the internet manager josh, who was also very polite, and had a price on an LE model. after i drove the car and sat down it was brought to my attention that the price had included all the rebates from toyota and that was how toyota did there advertising. I was a little uneasy but myles showed me all the printouts I had from the other dealers also in there fine print had advertised the same way. so even though i had to pay more the price at mcgee was still far less then anyone else. Even then I was shown the invoice and knew that I had recived an awesome deal and was happy. I next sat down with the business manager who I cant remember his name but was very short and jumping with excitment causing everyone to laugh (at his absurdity). This was also a plesant expreiance because he got me an extreamly low rate. Anyways when I got out my new car was cleaned and I got to take it home that day! I would recommned Myles to anyone. More

I purchased a new scion xB, I love my new car and my sales guy steve was so nice and helpful. He even delivered my new car to me at my job when I couldnt get to the dealership. My car is just what I wa sales guy steve was so nice and helpful. He even delivered my new car to me at my job when I couldnt get to the dealership. My car is just what I was looking for, Mcgee Toyota was very nice and I had an excellent experience Thanks a bunch More

I wanted to take a moment to write about the exceptional customer service I received while shopping for a car at this dealership. The entire car buying processes for me took a couple of weeks, and I remembe customer service I received while shopping for a car at this dealership. The entire car buying processes for me took a couple of weeks, and I remember walking into McGee Toyota that first day with my dad with my guard up. I expected inflated prices, belligerent salespeople… all the stereotypes associated with a car dealership. I have never heard of ‘negotiating up’ a price before being introduced to McGee Toyota. Meaning – once you know the true dealer cost, you make them a reasonable offer and you go from there. And having been explained that style, I will never go back to a Boch Toyota or any other dealership that gauge and inflate their prices only to go down a bit while still making a huge profit. I believe McGee's method of listing their cost is the fairest and most efficient way of buying a car – now that I know about it I would not be surprised if in the long run, that would become standard throughout the industry. I was extremely fortunate to be greeted by Jose Freitas that first day. I had setup an appointment with him after finding the 2008 Toyota Rav4 I wanted on www.cars.com and remember him walking out the dealership in his black north face fleece – I remember that vividly because no matter how cold it was outside, he had left his coat inside but wouldn’t go get it until he showed us what he wanted around the lot – he was really a trooper. Jose’s customer service was second to none. I have worked for companies such as Nordstrom which were among the top rated in customer service nationwide, and I can truly say that they have an invaluable asset working for them. He was so professional, knowledgeable, passionate and helpful. It is so rare to meet someone that will work so hard for you so that when the customer leaves, both the customer and the company are happy. Jose went above and beyond what someone in his position was supposed to do. For what he does and how he makes people around him feel, I would hope that Jose Freitas gets noticed, recognized and rewarded. My experience at McGee was so good that I will refer anyone I know looking for a car to them – new or used. The pricing model, the customer service, and the selection were simply impressive. This experience solidified my devotion to your dealership. I am now the proud owner of a 2008 Toyota Rav4. Jose helped me find exactly what I wanted. By the way – my dad just started a new job which he has to commute about 2 hours to get to. His Toyota Camry is racking up the miles and he needs a new company car soon… you don’t even have to guess where he’ll be going to find a new car and who will be helping him find one. More

My wife and I were in Massachusetts visiting her mother and on December 23 the three of us spent a large part of the day looking at cars, visiting a Honda dealership, a Subaru dealership and McGee Toyota. and on December 23 the three of us spent a large part of the day looking at cars, visiting a Honda dealership, a Subaru dealership and McGee Toyota. We visited McGee Toyota during the afternoon, and worked with Bob Maguire, a Toyota Sales Associate. After several test drives my wife's mother decided she liked the 2010 Camry LE. The salesman asked about the car we were planning on trading in (we were in another car), and we provided that information. We were getting ready to leave and Bob asked us to wait a minute so he could talk to the manager on duty. We did, and after a few minutes, Bob came out and asked if we’d buy the car right then for $16,000 plus the trade. My wife went in to talk to the manager (whose name we cannot recall), explained that this had been a lot for her mother to take in during one day, and asked if we could think about it for a day, and would that price be good tomorrow (December 24). He said yes, and we left. That night the only question was which color. We went to the McGee website, looked at the color choices on the lot, and I then called Bob and asked if he would be in the next morning. He said yes, and I told him that we wanted to pick out a color from three choices. He said he would have them ready for us to look at so she could make her decision. We got to the dealership at about 10:00 a.m. Bob showed us the different cars, and my wife's mother took a final test drive. During this time, I explained to Bob that we would be paying cash – I had been by the bank branch down the street and had arranged to obtain a bank check once we knew exact amount and the exact payee name, and I told Bob that I would just drive to the bank and back at that point. We returned to Bob’s desk, where he explained all of the charges (sales tax, document fee, etc.) that would be added to the “final” price. Bob checked the mileage on the trade in, noted that the actual mileage was less than we had estimated the day before (“that’s good” he said(. He also said that there was a different manager in today – who wasn’t as “aggressive” as the one who gave us the $16,000 price. We explained that the reason we were there was because of the manager’s price. He went off for a moment, and came back with a price of $17,500. As you might guess, we were stunned, and expressed our shock. We suggested that Bob contact the manager who was present the day before. Instead, he went to get his manager, who came and introduced himself as Scott Ames. Scott asked if we had put down a deposit the day before – which we had not, having not been asked for one and having been personally assured that the price would be good the next day. He said he wouldn’t honor the other manager’s price. We stated that we were ready to buy at the price we were promised, but otherwise were leaving – and we left. These people cannot be trusted. More

My mother and I just had the worst experience and worst day due to McGee Toyota. I honestly could sit here and write paragraphs on how disgusted I am with "those people", the managers,the employees and the day due to McGee Toyota. I honestly could sit here and write paragraphs on how disgusted I am with "those people", the managers,the employees and the service department but its not worth my time. I am severely pissed off with them and would advertise for people not to bring them business...the perfessionalism was horrific there actually wasnt any...they were just down right rude and absolutley ignorant by far. I truly hope that people come on and see how bad this dealership is. I dont even think I have the vocabulary to explain how upset and extremely aggravated and sick I am that people can get away with being such xxxx BAGS! More