McGee Toyota of Hanover

Tim was great, knew just what I wanted. The car is great, and the service at McGee's is very professional. I will definitely recommend Tim to friends and family. and the service at McGee's is very professional. I will definitely recommend Tim to friends and family. More

Ahmed was fantastic. he was honest and listened to what I wanted. he and mr Kelly worked very hard to give us the price we wanted and they did. they weren't pushy when I didn't like a particular car and were wanted. he and mr Kelly worked very hard to give us the price we wanted and they did. they weren't pushy when I didn't like a particular car and were very nice to work with. this is the second car my family has purchased at McGee and I'd recommend them to anyone. More

The financial side of this dealership has been nothing The financial side of this dealership has been nothing but incompetent. After over charging me for a maintenance plan it has taken me over 3 months The financial side of this dealership has been nothing but incompetent. After over charging me for a maintenance plan it has taken me over 3 months to cancel And they are still trying to charge me for there delay. More

Dear Mr. McGee, Over this past weekend I had a Dear Mr. McGee, Over this past weekend I had a negative experience at your Toyota Dealership in Hanover. I question the culture of the work enviro Dear Mr. McGee, Over this past weekend I had a negative experience at your Toyota Dealership in Hanover. I question the culture of the work environment and am concerned for the community you serve. Words cannot fully express my experience, as the demeanor, body language, and tone of your salesmen cannot be captured in my text. I left your dealership feeling violated and disrespected. A follow up call by your salesman Shawn confirms my some of my thoughts. I have pasted a review of my experience below. I spoke to Mike Gugino on the phone this evening. He stated that you accept feedback from your customers. Thank you for your time. ___________________________________________________ This is a report of part of my car shopping experience. I hope you find it helpful as you begin your search. I visited McGee Toyota of Hanover with my girlfriend and one year old daughter on Friday, July 20th, 2012 and Saturday, July 21st, 2012. During our second visit, I asked for McGee’s best price on a RAV4. I had made it clear, several times, that I would not be purchasing a vehicle that day. I simply asked for the best price from Shawn, a salesman. Shawn brought out Tommy, a second salesman who provided several reasons why I should not shop around or leave without buying a car. Tommy suggested that I owed Shawn a sale because he had spent time with me. Tommy and Shawn’s body language and tone became angry as I continued to tell them I would not be buying a car. Once again, I made it clear that I just wanted their best price quote on a vehicle. Tommy angrily circled a number on a piece of paper and raised his voice stating, “This is the best price!” I said thank you and left the area. When I arrived at the waiting area, I informed my girlfriend that I had finished my conversation with the sales staff and was ready to leave. As I was putting my daughter in our stroller, I noticed Shawn had followed me and continued to engage me in conversation. He stated, “What’s the problem, you look visibly upset.” Shawn continued to try to sell me a car. I left the building with my family and we arrived at our car. As we packed up, the General Manager, Brad, arrived. Brad questioned me about my experience. He suggested that Shawn and I were not a good match. He also suggested that their sales tactics may have been too aggressive. Brad then began to talk about financing specials and continued to try to sell me a car. I informed Brad that I would not consider purchasing a vehicle after my experience inside. My family and I left the dealership. Brad shared with me that Shawn had been at the dealership for two months. Tommy has been an employee for one week. Brad also informed me he was a new employee. On 7/23, I purchased a RAV 4 from Toyota of Braintree. My experience at Toyota of Braintree was very good. You may refer to a post about this company once my vehicle has been delivered and the process is complete. On 7/24/12, I received a voicemail from Shawn, of McGee Toyota, asking me if I had made a decision on a vehicle. More

Although my husband and I were just looking after doing some research, we were very comfortable with Ahmed. He was very knowledgeable in regards to the used cars that we were interested in. We did not want some research, we were very comfortable with Ahmed. He was very knowledgeable in regards to the used cars that we were interested in. We did not want to go back and forth and haggle- we wanted a bottom line price that was reasonable for the crossover we were looking into. He was sociable, friendly and down to earth when we dealt with him. We ended up buying the car and he was helpful throughout the process. More