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McGee Toyota of Hanover
Hanover, MA
2,052 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,052 reviews
September 06, 2011
Ahmed was great. He had an honest answer (not what I wanted to hear) to every question I had and when we were waiting for the finance guys to do their thing, he was great to hang out with. I went a lit wanted to hear) to every question I had and when we were waiting for the finance guys to do their thing, he was great to hang out with. I went a little above what I wanted to spend, but I really liked this guy, he treated me with respect and courtesy. I am not saying I that is why I bought a car from him, but he certainly made it easier. Oh yeah, I did get a pretty good deal. I have purchased quite a few cars and I know a good deal when I find one. These guys get a bad wrap b/c the knuckleheads down the street have the same name, but they were honest and professional at every phase. More
by JMAL3
Employees Worked With
Ahmed Ragab
Helpful July 08, 2011
DON'T BUY A CAR HERE! I saw a car online advertised as "certified". When I got to the dealership it was listed as $2000 more and Tim, the salesman, said the certification was an option and was n "certified". When I got to the dealership it was listed as $2000 more and Tim, the salesman, said the certification was an option and was not included in the price. We agreed on a price and I chose NOT to certfify it. However when filling out the paperwork, with Sam, they added a 1300 service warranty fee. Nobody explained that this fee was added. What's worse is that the car is fairly new and I doubt i will be needed the expensive protection. My advice, shop around. I'm sure you can expect to haggle a price anywhere, but you should not expect to have expensive fees added to contracts AFTER a price has been agreed upon. If you do decide to go to Hanover Toyota, don't see Tim Mayo in sales or Sam in finance, unless you have an extra few thousand to spare. More
by JCpt
Employees Worked With
Tim Mayo, Sam (finance)
June 21, 2011
My initial experience with Tim and Sam was great - quick, friendly service! It was a pleasure dealing with Tim and Sam. They put a lot of effort into working with me and helping me get the financing I need friendly service! It was a pleasure dealing with Tim and Sam. They put a lot of effort into working with me and helping me get the financing I needed to purchase without a co-signer which is really going to help my credit. Unfortunately, my next experience with McGee was appalling. Things changed very quickly after I signed the initial paperwork. I went back 4 days later (2 days ago) so they could do the inspection, which I now find out they're NOT supposed to do. I got stopped by a Statie this morning for not coming to a full stop and he said he was also going to write me up because my tires were no good. I showed him the inspection paperwork from TWO days ago and he let me go. I went straight to McGee's and when I told the manager went happened, he LITERALLY rolled his eyes at me and said 'pfffft', like I was lying. They had someone from their department come out and measure the tires and they said they 'passed inspection.' Then the manager said to me - and I quote: "Either the cop was an xxxxxxx or more likely, as we both know, that never happened." Calling me a liar to my face! He said I was only there because there were brand new front tires and I wanted brand new tires for the back. I lost my temper with him because of how unbelievably rude and sarcastic he was with me from the time I entered the showroom. I went to two different tire places - BOTH of my back tires are 3/32 - one 32nd away from failing inspection. This is a 2010 car with with 35k on it. You know, so many people warned me not to go to them - I should have listened. I wish I had gotten that manager's name, but JUST IN CASE MCGEE ACTUALLY READS THIS - he's short, stocky, sandy hair and green eyes, working 6/27 at 2PM. And another thing, when I asked him about the lemon law, he said it doesn't apply and once I drive it off the lot, I own it. So I'm basically stuck and will have to buy new tires! If I had been lying about the incident with the Statie just because I wanted new tires, wouldn't I have brought up the issue about the tires just one week ago? I'm a single woman who bought the car on my own and didn't realize the tires were as bad as they are. Yes, maybe I should have been able to spot that - but what it makes me feel now is: What else in this car passed inspection by a 32nd of an inch? It's wrong that I should have to buy new tires. In addition, the back tires aren't even the same brand as the front, which are Good Years - which tells me they switched the back tires before giving it to me. I have called Corporate in CA and we'll see what happens. It wasn't so much the tires today as it was the total sarcastic, unprofessional and condescending attitude of this so-called manager. More
by dianamb
Employees Worked With
Tim Mayo, Sam Zaidan and unidentified manager
June 13, 2011
I had the pleasure of puchasing a new Toyota Highlander from McGee Toyota. I was taken care of within moments of walking in the door. After a brief explanation of the vehicle I was looking for, Bill alread from McGee Toyota. I was taken care of within moments of walking in the door. After a brief explanation of the vehicle I was looking for, Bill already had a vehicle in mind. So in less than 15 minutes, I was on my test drive. The vehicle was exactly what I was looking for. Mike was a pleasure to work with. He was polite, respectful and professional. He went over the price of the vehicle and my leasing options. There was no pressure whatsoever from him. He really took the time to make sure that I was well informed and comfortable with the decisions. Bill was extremely knowledgeable, informative and helpful. He explained everything thoroughly and walked me through the entire process from beginning to end. At delivery of the vehicle, he took the time to show and explain all the fuctions of the vehicle to me. He even hooked up my phone and to ensure it was working properly. I would just like to note that I had my two daughters with me and Bill was kind and patient with them and even went so far as to explain to them the vehicle as well. I would highly recommend McGee Toyota to everyone. If you would like great customer service, highly knowledgable staff and a friendly atmosphere then McGee Toyota is the dealer for you! More
by hncutting
Employees Worked With
Mike Gugino and Bill Thomas
June 05, 2011
Tim was extremely helpful and cooperative. He was very patient and took the time to help us find the vehicle we were looking for in our price range. I would highly recommend McGee Toyota and Tim Mayo to a patient and took the time to help us find the vehicle we were looking for in our price range. I would highly recommend McGee Toyota and Tim Mayo to a friend looking to buy a new or used vehicle. More
by khodgkins
Employees Worked With
Tim Mayo
May 30, 2011
It was very easy buying a vehicle from this dealership. It was very easy buying a vehicle from this dealership. The customer service was wonderful. Entering I wasn't pressured, had the ability to loo It was very easy buying a vehicle from this dealership. The customer service was wonderful. Entering I wasn't pressured, had the ability to look around (with out being overwhelmed with banter), and was able to find a car I enjoyed. I would most certainly recommend this dealership to a friend or family member. Great Job! More
by JCreaser
Employees Worked With
Bill Williamson
May 26, 2011
Friendly and straight forward dealing in purchase and trade-in for used car. Purchased a used Toyota Rav4 and traded in a Chevy Trailblazer. Without alot of haggling, we were able to reach an acceptable trade-in for used car. Purchased a used Toyota Rav4 and traded in a Chevy Trailblazer. Without alot of haggling, we were able to reach an acceptable deal. Car was delivered in a professional manner. More
by jonvail
Employees Worked With
Bill Williamson
May 21, 2011
Bill Willimason was a great, fair stand up guy to deal with ... painless transaction. No creepy "used car sales" with him. Got a deal done, drove off the lot in my new car. Would highly recommend Bill with ... painless transaction. No creepy "used car sales" with him. Got a deal done, drove off the lot in my new car. Would highly recommend Bill and plan on seeing him again next time. Overall a very good experience. More
by jillymc0066
Employees Worked With
Bill Williamson
May 17, 2011
My fiance & I drove an hr away, bill showed us a car told it was $14,988.00 and told us the car was certified and the apr would be 2.9, when went back the next day to fill out the rest if the paperwork told it was $14,988.00 and told us the car was certified and the apr would be 2.9, when went back the next day to fill out the rest if the paperwork to buy the car,they changed the price on the car, and then told us it wasn't a certified, They were really sneaking about it and very rude. More
by cmgr1603
Employees Worked With
Bill
May 13, 2011
Tim was great! He was able to work with me on price and find me exactly what I was looking for from the color to the interior I wanted. I knew that I wanted a mini van before coming but not sure on what t find me exactly what I was looking for from the color to the interior I wanted. I knew that I wanted a mini van before coming but not sure on what type. He was able to show me something that I fell in love it on the spot. More
by kdietzel21
Employees Worked With
Tim Mayo
