McGee Toyota of Hanover

A $400 Documentation FEE! What dealership can justify that? This dealer is unscrupulous with these fees. Went through a negotiation with them and they refused to negotiate on the documentation fee. We that? This dealer is unscrupulous with these fees. Went through a negotiation with them and they refused to negotiate on the documentation fee. We even pointed out that their fees were well above their peer dealerships in the area. They would not lower the fee or the vehicle price. The next day I emailed their internet sales team and they replied ;Our doc fee is higher than some dealers and we make it up on price.; Not in my experience! They also tried to bring out a dealer swap vehicle, the old dealer's decal had only been partially scrapped off, you could read the old dealerships name in the glue that had been lazily left behind! The car had over 50 miles on it and the carpets were filthy, but the sales person was still trying to pass it off as new! Seriously?! My advice is to avoid this dealership at all COSTS! If you dare to deal with them, there are two suggestions: 1.)Address their inflated fees prior to agreeing on a deal 2.)Make sure you carefully inspect the vehicle (More than one had damage or excessive mileage) Buyer Beware! More

Very rude people and they lie. The vehicles that we looked at all had problems and they said they have already went threw the shop and because they where used their was only so much they could do. Will looked at all had problems and they said they have already went threw the shop and because they where used their was only so much they could do. Will never go their again!!!!!!!!! More

My experience could have been very good - until we got down to the final details concerning a second key for my car. The salesperson was very good at providing just enough information for me to reach seve down to the final details concerning a second key for my car. The salesperson was very good at providing just enough information for me to reach several wrong conclusions until after I signed the paperwork. In the end I had to purchase a second key for my car, which went from $300 - to 350. He justified the increase by saying, "I told you about $300" I have to take responsibility for not being on guard. I should have dug more. I would have really appreciated a straight forward statement - Mr X - if you want a second key it will cost you $361 dollars more and any touch up paint you need will cost you $6. I would have liked this information before I signed the papers. I would have still bought the car - but my takeaway from this incident is "cheap, not totally honest and what else didn't they tell me" I mentioned in my first review that McGee split the cost of the final hurdle. That was wrong. I never received the money that was promised me by Brian Kelly. So I have to say that you MUST get every little thing in writing up front and DON'T sign any papers until you have all the details locked up. Disappointing, but I learned my lesson. And DO NOT expect to get any gas when you pick it up. More

After being very dissapointed with this dealership from the last car we purchased here; I was very reluctant to go back here again. When I was researching cars online; they did have the best prices in the the last car we purchased here; I was very reluctant to go back here again. When I was researching cars online; they did have the best prices in the south shore (for the make and model I was looking for). I called and spoke with Ahmed and made an appointment to come and look at the car. I was pleasantly suprised by Ahmed proffessionalism and demeanor. He did not pressure us at all, and was very knowledgable about the car I was test driving. This was the easiest transaction I have ever had with a dealer. Mcgee Toyota has won back my business. More

I purchases a toyota recently and had a peasant experience with a dealer named Ahmed. He helped us achieve our goal of purchasing a quality used vehicle for my family. He kept the pressure low and experience with a dealer named Ahmed. He helped us achieve our goal of purchasing a quality used vehicle for my family. He kept the pressure low and was very patient with us when we were making decisions. I was pleasantly surprised by how stress free this interaction was. More

My experience with Tim Mayo, after going to 4 other Toyota dealerships and really shopping the "product", was excellent. I knew exactly what I wanted when I walked in there and Tim was able to point ou Toyota dealerships and really shopping the "product", was excellent. I knew exactly what I wanted when I walked in there and Tim was able to point out the exact car I had already set my eye on as the perfect option and get the deal done without a lot of hassle or headache. Service records (not just the CarFax) regarding the vehicle I was interested in were made available to me and confirmed no issues with this gently used car which I have now had in my possession for about 2 hours. Tim was polite, professional and easy to deal with. Great job Tim. Finance guy was also a no-hassle, get the job done kind of guy. Overall a great experience with McGee. (As a side note, my mother bought a car from McGee about 7 yrs ago and had an equally good experience.) Keep it up McGee! More

My sales person, Ahmed was friendly and helpful. He answer all my questions and tried to get me the best deal I could get. Ahmed made the purchase of my car much easier than I expected. I had a pleasur answer all my questions and tried to get me the best deal I could get. Ahmed made the purchase of my car much easier than I expected. I had a pleasure to work with him. More

Ahmed was very friendly and approachable. He walked me through the entire process, answered all of my questions. I didn't feel any pressure into buying the car that I was interested in. Im satisfied with through the entire process, answered all of my questions. I didn't feel any pressure into buying the car that I was interested in. Im satisfied with my purchase. More