McGee Toyota of Hanover

A disastrous and horrendous car buying experience at McGee Toyota. McGee Toyota sent a quote by email which included $500 rebate to all military members. McGee Toyota said the military rebate was a mi McGee Toyota. McGee Toyota sent a quote by email which included $500 rebate to all military members. McGee Toyota said the military rebate was a mistake in the quote and they could not honor it. It is shady to lure a military customer that way. I test drove a 2013 Toyota Highlander even without the military rebate the price was reasonable, so I signed a contract to purchase on May 27 and placed a $7000 down payment. I decided to register out of state tags and was told it would take 10 days to receive the tags and registrations. 10 days had passed but decided to give a few more days to call for an update. When I called they said they didn't receive tags or registrations yet but they did need more documentation from me to move forward with the registration. Why they didn't ask for all pertinent information in day one? who knows. July 1st I received a bill for the first month’s payment for a car that I have yet to drive and was still in McGee Toyota's parking lot. I called McGee Toyota and asked them if the payment could be differed until the car was delivered. It made no sense to be paying for a vehicle that I have yet to own. Matt the finance manager told me not to worry, that the tags and registration would arrive before the car payment was due. Two days before the car payment was due I called McGee Toyota again to ask if they were able to differ the car payment. They said they had not done so but they would look into it. The day after the car payment was due I called again I said "I owe on a car that I have yet to own, and i really need the payments to be differed.” They said that they did not differ the payments but they would look into it. It then dawned on me that I was not a concern to them and decided then that I would walk away from this deal. Tom and Brad told me that I can't walk away from this deal, and if I did, I would be charged for all document, registration fees which amounted to $541. Brad the general manager was actually very hostile over the phone when I told him that I have decided to let go of this deal. Brad said he will refund my $7000 down payment minus all the fees I owed. I felt like I was being held hostage to this deal. Here is an excerpt from the contract I signed. "RECEIPT OF GOODS AND PROMISE TO PAY: YOU AGREE THAT YOU HAVE RECEIVED THE VEHICLE AND SERVICES DESCRIBED ABOVE, AND HAVE ACCEPTED DELIVERY OF THE VEHICLE IN GOOD CONDITION. YOU PROMISE TO PAY THE CREDITOR THE TOTAL SALE PRICE AS SHOWN ABOVE." The registration fee was included in the total sale price. Tags and registrations for the vehicle were never issued, and yet they still charged me for it. This was indeed a very disastrous car buying experience at McGee Toyota. More

Joe was very friendly and helpful. He was honest and has gone above and beyond to make my car purchase an enjoyable experience. I would definitely recommend a friend or family member to him. gone above and beyond to make my car purchase an enjoyable experience. I would definitely recommend a friend or family member to him. More

Absolutely loved my experience here and would recommend any and all family or friends to have the same great experience that I had. If your in the market for a new or used vehicle then don't hesitate to m any and all family or friends to have the same great experience that I had. If your in the market for a new or used vehicle then don't hesitate to make McGee Toyota your new home for all your Vehicle needs! Thanks guys and I absolutely love my new truck. More

McGee was straight up with their cars.com pricing and were lower by a few hundred than any other dealer within 50 miles including those who provided pricing via TrueCar/USAA's buying service. (my price were lower by a few hundred than any other dealer within 50 miles including those who provided pricing via TrueCar/USAA's buying service. (my price was rated an "outstanding deal" by truecar.com) I completed 90% of the transaction over the phone and internet with Billy Baker and had NO issues when I went to pick the car up. It was a simple transaction without any hard upsells, they were honest and friendly. I would easily send friends down there, it's a bit out of the way unless you are on the south shore, but worth it if you want a no hassle great price. More

I just recently bought a car from McGee and I could not be happier with it. Joe was the first person to come up to us at the lot, he was very nice and friendly, he made us feel very comfortable. He went ab be happier with it. Joe was the first person to come up to us at the lot, he was very nice and friendly, he made us feel very comfortable. He went above and beyond of what a typical cars salesman would do and I would not have wanted to purchase my car from anyone else. I highly recommend McGee and Joe, or as some people call him Papa T. More

I was a little hesitant to part with my 2003 Jeep Wrangler that I have owned for 8 years. When I entered the dealership Joe was very kind from the beginning. He was not like other salesmen I have enc Wrangler that I have owned for 8 years. When I entered the dealership Joe was very kind from the beginning. He was not like other salesmen I have encountered in the past. Joe made it very easy to look, drive, and ultimately choose my next vehicle. There was no pressure to buy at that very moment which I appreciate because so many other dealerships do. In parting with my Wrangler, McGee gave me an excellent trade in value and I really feel I made the right decision. I have purchased my last 3 vehicles from McGee and will continue to do so in the future. They have been outstanding to do business with. More

Joe was a great salesman to work with. Extremely friendly and helpful in finding us the perfect car for what we need. Also great in the sales process to make as easy and smooth as possible. I will friendly and helpful in finding us the perfect car for what we need. Also great in the sales process to make as easy and smooth as possible. I will definitely be recommending people to go see Joe. More

Drove up from Providence, RI based on a recommendation to see Joe Tringali and was not disappointed. Great customer service, received a wonderful deal on a new vehicle, and couldn't be happier. Joe's extensi see Joe Tringali and was not disappointed. Great customer service, received a wonderful deal on a new vehicle, and couldn't be happier. Joe's extensive experience made it a no hassle and informative transaction and we left feeling very comfortable with the decision. I would strongly recommend this salesman. More

Joe Tringali is a real xxxxxxpro. No hard sell at all but had all of the relevant information. He made the experience pleasant, quick and successful. all but had all of the relevant information. He made the experience pleasant, quick and successful. More