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McGee Toyota of Hanover

Hanover, MA

4.7
2,100 Reviews
Hello my name is Rob McGee and I am the owner of McGee Toyota of Hanover. The McGee Family Dealerships have been in business for over 50 years. Our commitment to customer satisfaction is paramount to our success. We have grown every year by meeting our customers needs from sales to service, making customers for life. Please drop by and experience the McGee family way of doing business.
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880 Washington St

Hanover, MA

02339

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Showing 2,100 reviews

April 18, 2013

The 3 people I worked with were friendly and Rob and Mike didn't pressure me to buy the car. They were prompt and available to answer my questions. More

by LeahRav42013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Burgo
Apr 19, 2013 -

McGee Toyota of Hanover responded

Thank you for taking a moment to leave us your thoughts. Here at McGee, we believe that the customer always comes first. We strive to deliver the finest customer service and overall purchasing experience in the state; feedback such as yours is instrumental in helping us achieve that goal. We're excited to work with you again in the future-- thanks again for your business and your review! See you next time! Brad Taylor General Manager

April 18, 2013

He was very friendly and tryed to get us the best deal as possible and worked things out with us and most things to are liking More

by carbuyer18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Burgo
Apr 19, 2013 -

McGee Toyota of Hanover responded

I'm happy to hear that you had a pleasant experience here at McGee. I speak for our entire team here when I say that helping you through the process was entirely our pleasure. We are, of course, always looking for ways to improve. To that end, I'd like for you to give me a call should you ever have any further questions, comments, or feedback that could help us better earn your business in the future. Thanks again, and congratulations! Brad Taylor General Manager

April 15, 2013

I bought a 2013 Camry le. The salesman that helped me was pleasant, considerate, and very helpful. Questions were answered and there was no sales pressure which I dislike, most people know what they want, a More

by Maggy444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob burgo
Apr 16, 2013 -

McGee Toyota of Hanover responded

Thanks for your review! We strive to provide our customers with excellent customer service no matter what stage of the car purchasing process they are on. I am personally thrilled to hear that our team was able to provide you with the type of experience we are committed to delivering to each of our customers! Your business is important to us, and we want to keep earning it well into the future. To that end, we'd love to hear from you if you ever have any further questions or comments! Thanks again, and a huge congratulations to you on your new Camry! Brad Taylor General Manager

March 31, 2013

joe tringali pleasamt, wonderful salesman , no pressure, knowledgable, helpful , and very patient with us making decision between 2 automobiles i would recommend joe t to my family and friends More

by robin1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tringali
Apr 03, 2013 -

McGee Toyota of Hanover responded

Thanks for your comment! Joe is a veteran member of our team and a truly valuable asset to our mission to provide world-class customer service, We truly appreciate your recommendations, and promise to work just as hard for your friends and family as we did for you. Please do not hesitate to give me a call if you should ever have any questions or comments! Thank you once again, and congratulations! Brad Taylor General Manager

March 30, 2013

My wife and I were looking for a white certified pre-owned Highlander and McGee Toyota had one in their inventory. Rob Bergo was our salesman and from the moment we introduced ourselves he went out More

by pelovely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Bergo
Apr 03, 2013 -

McGee Toyota of Hanover responded

Thanks for your great review! Rob is a valuable member of the team and an asset to our overall mission to provide great customer service to each and every one of our customers. If you leave our dealership knowing that you made the right choice, regardless of whatever that choice may be, then we did our job right. If there is anything we can ever do to better earn your business, please do not hesitate to give me a call and let me know! Thanks again, and a huge congratulations on your purchase! See you next time! Brad Taylor General Manager

March 27, 2013

Today March 27, 2013, I went to McGee Toyota Scion at Today March 27, 2013, I went to McGee Toyota Scion at 860 Washington St Hanover, MA 02339 I am very happy to see the seller name is Rob Burgo and hi More

by HoangLong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Burgo
Mar 29, 2013 -

McGee Toyota of Hanover responded

Thank you for your review! We strive to provide our customers with world-class customer service each and every time they stop in to visit us! We will always play ball on our customer's behalf to get them the best price at the best rate on anything we sell! We want to make sure that you remain as satisfied with us and your vehicle as you were when you drove off our lot. To that end, please do not hesitate to contact me directly should you ever have any further questions or feedback! Thanks again, and congratulations! Brad Taylor General Manager

March 22, 2013

During a recent visit to McGee Toyota, I brought my elderly mother who was in the market for a used vehicle. (by chance we were in the vicinity , McGee was not our intended destination for car shopping More

by dominicanrepublic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2013 -

McGee Toyota of Hanover responded

I'm thankful that random happenstance brought you in to us! We believe in establishing a relationship of trust with our customers that they can rely on; even if you're just in to look at some options, our team will treat you with all of the respect and patience that you deserve. I speak for our entire team here when I say that it was our honor in helping your mother through the purchasing process. We hope to continue earning your family's business in the future-- if there's anything we can do to better earn it, please do not hesitate to give me a call and let me know. Thanks again, and congratulations! Brad Taylor General Manager

March 14, 2013

Incredible group of people. They all worked hard to get me in the right vehicle at the right price. I would reccomend this group to everyone. More

by fitzsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tringali
Mar 14, 2013 -

McGee Toyota of Hanover responded

Thanks for the review and your recommendation! We work hard to ensure that our customers leave satisfied every time they stop in. We aim to provide you with world-class customer service before, during, and after the sale of a vehicle and every point in between. If you leave our dealership knowing that you made the right choice, then we did our job right. Now that you are a part of the McGee family, why not check us out on Facebook? We post some great content on a daily basis; I think you'll like what you see. Thanks again, and congratulations on your new car! See you next time. Brad Taylor General Manager

February 21, 2013

Let me preface this by saying: I understand car sales is a shady business, and shame on me for assuming I would be treated the way I treat people. To say that I felt deceived and treated like someone that a More

by JasonBeck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Duffy, Emily Holland
Mar 14, 2013 -

McGee Toyota of Hanover responded

Jason, my name is Brad Taylor and I am the General Manager here at McGee Toyota. I've read the entirety of your review and I would like to apologize sincerely and profusely for any misunderstandings that may have transpired while you were here at McGee. I am saddened to hear that your deal fell through-- trust me, I know that can be incredibly frustrating and I sympathize with you completely. Your dissatisfaction with our dealership is absolutely unacceptable to me; I can safely speak for our entire team when I say that we want to do whatever it takes to earn your business back, whether it be this time or the next. To that end, I'd like for you to give us a call and ask for me directly. I'll do everything in my power to see that your situation is rectified. At the very least, I'd like to know precisely how you think we need to improve. I hope to speak with you soon, Brad Taylor General Manager 781.829.2600

February 05, 2013

Working with Joe to lease a new car was so easy and affordable we came back and leased a second Toyota a month later. I recommend seeing Joe Tringali at McGee Toyota to anyone who needs a new car. Th More

by hopkinskerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tringali
Feb 06, 2013 -

McGee Toyota of Hanover responded

Thanks for the kind words! I'm thrilled to hear that you had such a great experience here at McGee! We understand that folks such as yourself--our valued customers--are the core of our business. We are constantly searching for ways to evolve and better understand our customers' wants and needs. As such, I'd love to hear back from you at some point with any further feedback, questions, or comments that you might have! Once again, thank you for your continued business; we hope to see you again soon! Brad Taylor General Manager

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